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“Interesting Themed Hotel, but that was it.”

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Resorts World Sentosa - Festive Hotel
Ranked #10 of 13 Hotels in Sentosa Island
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Interesting Themed Hotel, but that was it.”
Reviewed 11 August 2011

Stayed as extension to my seminar trip at Singapore. The themed rooms were interesting and beautiful, but other than that is nothing to shout about. The lobby is ugly and the staffs were slow and unresponsive. When we checked in at 4pm, the rooms was still not ready. We had to wait until the bell boy proposed to change our room which i had to return to the lobby to get a new key.

  • Stayed February 2011, travelled with friends
    • Value
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Helpful?
1 Thank BlueChicken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Melbourne, Australia
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 August 2011

Sometimes the hotels that are near theme parks tend to only have breakfasts that are designed for the youngies, but Festive was different, thank goodness! It's breakfast was awesome! An amazing selection of everything you could think of for both children and the adults so you could start the day off very content and ready to venture into Universal Studios. With such a huge hotel you will need however to expect to queue up for breakfast so its a good idea to get there as early as you can to avoid the wait.

We arrived at the hotel on an extremely early flight and due to the fully booked hotel we could not check in early - they were happy to store our luggage and for us to use the fabulous pool in the meantime but you should keep that in mind if you have littlies that are likely to be exhausted as check in is quite late compared to some other hotels.

The facilities, cleanliness and service is lovely - We would definately recommend and likely to return.

And if visiting Universal Studios remember that the park is open quite late and thats when you can get onto the rides you missed during the day and the weather is much cooler - the rollercoaster is cool at night also!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Touristy_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 5 August 2011

Festive Hotel is one of the 4 hotels currently operating in Resorts World Sentosa. The other hotels are - Hard Rock Hotel, Hotel Michael, Crocksford Tower. The advantage of staying in any of these hotels is the proximity to Universal Studios (5-min walk) and Sentosa beach. The disadvantage of staying on Sentosa is the slight hassle of travelling to mainland Singapore and the lack of cheap eats in Resorts World. Great restaurants aplenty thought!

In terms of quality, it's pretty much like Hotel Michael but not as good as Hard Rock or Crocksford (the jewel in the league).

Room size - reasonable; not cramped nor spacious. The other 3 hotels have larger rooms.
Room design - sleeps up to 4 with the handy sofabed in every room. Cheesy orchid motif staring at you in the face but quality finishes are used. Large Panasonic flatscreen with bad sound system. Very comfy beds and duvets.
Bathroom - no tub, not spacious but has decent fittings including a large showerhead.
Hotel lobby - has frequent shuttles running to Orchard and Chinatown, very convenient for tourists.
Hotel pool - nice large pool with even water feature for kids. This pool is much better and larger than Hotel Michael's and Crocksford's.

Would I recommend a stay here? Yes, if you are taking your family with 2 young children and want to squeeze all into a room to save money. Not too many hotels in Singapore allow this. But if you are a couple looking for more style and comfort, try Hard Rock Hotel.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Linda_Laughs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
127 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 5 August 2011

We booked a package that included tickets to Universal Studio. We had the room facing the swimming pool and there was a loft bed for our son. He was really happy with the place and enjoyed himself.

We also had F & B vouchers which we used at the cafe at the lobby and food was good too. BReakfast was at the restaurant which was really good. THere was so much choice but it's very crowded and we had to share a big table with another family.

The hotel is linked to other hotels and there are restaurants and shopping arcade. Parking was free as part of the package, but I believe it was just a ONE TIME free exit(please check directly with the hotel as this may be different depending on the package). So if you are driving and want to drive into city etc, I think it's best to check about the parking rates.

Clean, ample amenities and facilities for everyone. I would stay there again.

  • Stayed January 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank cutedino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 August 2011

We spent 3 nights in this hotel, and loved the funky design of the room.
Great location, right in the middle of Resorts World, easy access to the Casino, Theater, Restaurants, and Universal Studio.
The hotel was very busy and fully booked, therefore we waited quite some time when checking in, but still for a reasonable time.
We surely will come back to stay in this hotel.

  • Stayed September 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank j-lho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 4 August 2011

First - we reached there about 2pm and was told check-in time 3pm. Short queue but took quite a while for our turn. No queue system and people just walked to the counter without even knowing where to queue ! When our turn, we were told to come back again at 3pm to get our allocated room as currently they were only registering ( What a double Job and imagine we had to queue all over again ! )

We find that the hotel is lack of security as anyone could just access since there is no security system in the lift - anyone can just get to any other floor ! There seems not to have any security camera along the corridor except the lift.

Next, there is no door bell for all rooms and we had to knock hard in order to get into other rooms...sometimes, we could not even hear the knocks....very inconvenient.

Much walking and open aired areas should install more ventilaters as it is too humid and hot.

Upon checking out, as going through the bill, I was surprised to be billed a laundry service of more than S$80.00 for 3 men's jacket ( Only me and my mom in the room ! ). I do not understand how the laundry could be billed wrongly ! It should be taken from the room and how can such mistakes be made ! This is surely not acceptable ...so be careful in order not to be overbilled or billed for something not yours !

The breakfast spread is lousy - we paid more than S$60.00 for 2 and the buffet breakfast does not have a wide variety of choice. The porridge was not hot and the dishes were not replenished immediately. Even the Pau were cold ! Service was bad too.
Lastly, there are much better hotels with the amount of monies paid.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank GraceLim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sentosa Island hotels

Mumbai (Bombay), India
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2011

The Hotel though being very grand & very child freindly, the staff lets u down drastically, specially the reception staff. The rooms r very nice & well planned out. The pool side is very good and specially with loads of kids activities, fountains, etc. The location is very convinient in Sentosa island. Vegeterian food is also a bit of a problem.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank nakulm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Resorts World Sentosa - Festive Hotel

Property: Resorts World Sentosa - Festive Hotel
Address: 8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269, Singapore
Phone Number:
Region: Singapore > Sentosa Island
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 13 Hotels in Sentosa Island
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
Number of rooms: 447
Official Description (provided by the hotel):
Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just minutes away. ... more   less 
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