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“A much better stay than 1 yr ago :)”

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Resorts World Sentosa - Festive Hotel
Ranked #11 of 13 Hotels in Sentosa Island
Singapore
Level 4 Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“A much better stay than 1 yr ago :)”
Reviewed 17 April 2012

This is my 2nd stay at Festive Hotel since last year and this stay is so much better than the 1st.
I book a deluxe rm and was upgraded to the suite instead. Was given a top level and corner room, the suite was huge! Comes with a living area with 2 LCD TV in the rm, super large toilet with bathtub. Sleep quality was gd, low(almost no noise) noise level during the night. If u have the spare cash, the suite is indeed a very good choice for Couples. The drawback is the slow check in by the counter, took them abt 20-25 mins before i was able to check

Room Tip: Rm number 888 is u are going to back a suite
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  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank chasegoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (408)
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Sydney, Australia
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 April 2012

not my favorite place to stay in Singapore but still a good hotel. Id say this place is a very family freindly hotel taht would cater for most families but I was on a business trip. Check out the cheapest rates at their website www.festivehotelsingapore.net this way you can know your room is booked and ready when you arrive but you can always book at the front desk and there are hundreds of hotels to choose from in Singapore so its not 100% needed to book in advance if you don't want.

  • Stayed June 2011, travelled on business
    • Value
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Helpful?
1 Thank MattAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 5 Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 April 2012

If you have kids, dont read this review as your expectations might be completely different to couples.

Positives:
- Good location with many activities in Sentosa island (casino, universal studios, etc) and good links to public transport network (metro) in singapore.
- Access to the neighbouring shopping mall (with many restaurants) via a free, frequent mono-rail.

Negatives:
- Long waiting times for checking in
- They only have "a limited number of double rooms" so me and my wife, as part of our anniversary trip, were put into a twin room by the not-so-helpfull reception staff. Asked if we could stick the beds together, the answer was no. We did it ourself anyway.
- Lots of kids; great if you are there with children but not good if you are a couple.
- A very basic room with empty mini-bar.
- No bath-tub, few towels, and cheap bathroom amenities (shower gel/shampoo)
- No mirror in the room for the wife to do her make-up
- Fairly expensive (think 25usd for a in-room burger)
- Robotic staff and basic service (i.e. no "thanks for your stay" " or "how was your stay" when checking out, just the bill!!!)

Adequate stay in lovely city, but basic.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank mehdi80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 April 2012

Stayed in this hotel for 2 nights as part of my wedding anniversary celebration. No special arrangements were made, not even a cake, enenthough I informed them of the special event which was dissapointing! Otherwise the room was fine. For some reason the hotel does not have a "do not disturb" sign. The pool was nothing spectacular. Food in the hotel and in the vicinity was a rip off. Just take the train to Sentosa Station for more variety and better value.

  • Stayed April 2012
    • Value
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    • Rooms
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    • Service
Helpful?
1 Thank Anbadev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 9 April 2012

My wife and I are from Singapore and we decided to check out one of the RWS hotels as we got a pretty good deal online. Apart from the location and being surrounded by fancy attractions, plush shops and good food outlets, the hotel itself was a bit of a let-down.

I requested for a king bed but was given a twin instead due to unavailability, so that wasn't a good start. The decor was festive enough, but the cleanliness of the elevators was found to be lacking and some of the towels in our room were stained. The beds were comfortable but the pool itself disappointing and it soon became clear that the hotel owners probably wanted you to spend more time in the casino instead of the hotel.

We have stayed in other hotels in Sentosa and found that dollar for dollar, this is definitely not worth the while if you are looking to be pampered.

  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
3 Thank YongBin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sentosa Island hotels

Quezon City, Philippines
Level 6 Contributor
110 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 3 April 2012

Great location, big spacious nice room. Our accommodation was upgraded at no extra cost. Very near Universal Studio for the kids and casino for the adults. Fast check in and out.

  • Stayed May 2011, travelled with family
    • Location
    • Rooms
Helpful?
2 Thank Miner_DMS91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 April 2012

We have just returned from a stay at the Festive Hotel. On the positive side, the hotel is extremely well located on Sentosa Island close to the monorail to Vivo City on Singapore island (where there is a link to the excellent MRT underground system), the cablecar to the mainland (expensive but excellent views), lots of shops and restaurants (including Hard Rock Cafe) and of course, Universal studios. The hotel is also child friendly with a nice pool, and also access to the fantastic pool with man made beach at the Hard Rock Hotel next door. For us with a family, it was fine, but those looking for a romantic break or on business should stay away. The room was adequate for our requirements, and my son loved the loft bed, although it would have been a bad idea for younger children with the steep climb up and its height.

On the downside, we found the service appalling and not what would be expected from a 5* hotel. We had to ring for the correct number of towels, ran out of toilet paper, had to ring to have the toiletries replaced, ring to have the sofa bed made up for my daughter. Service was prompt when we asked, but we shouldn't have had to ask. At breakfast, it was bedlam as the indoor seating is insufficient for the number of guests so we had to queue. No-one ever bothered to ask if we were ok or had what we needed and it is fully self service so no interaction with the staff at all. They had the fastest omelette maker in town, but she still couldn't keep up with the demand so we had to wait 20 mins for Omelette each morning. Finally on checkout, the receptionist didn't even bother to ask if we had enjoyed our stay so obviously didn't care.

Finally, I would advise anyone staying here to go for a B&B rate if possible - we were room only and for our family of four, the cost of breakfast each day was over fifty UK pounds.

In summary, I would stay on Sentosa again as it is very convenient for both Sentosa and Singapore attractions. However, I would only stay at the Festive if a much cheaper rate was available and definately book B&B.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sunnygirl1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Resorts World Sentosa - Festive Hotel

Property: Resorts World Sentosa - Festive Hotel
Address: 8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269, Singapore
Phone Number:
Region: Singapore > Sentosa Island
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in Sentosa Island
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
Number of rooms: 447
Official Description (provided by the hotel):
Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just minutes away. ... more   less 
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