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Resorts World Sentosa - Festive Hotel
Ranked #11 of 13 Hotels in Sentosa Island
Reviewed 18 June 2013

Got a family room. King size bed, bunk bed double and sofa bed. Resort signage not very good difficult to get to from the car park. Rather long walk anywhere. Pool is average, crowded in the afternoon. Breakfast spread average. Really crowded so go early. Service is ok.no bellboy. Lobby is dismal. Our room shower didnt have warm water but they fixed it after we called. Think i prefer staying at Rasa Sentosa.

  • Stayed: June 2013, travelled with family
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1  Thank fairydust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 18 June 2013

This is supposed to be a 5 star hotel but the service is definitely disappointing. When comparing 5 Star Hotels, it is the details that count. When i checked in, the hotel did not even give complimentary mineral water to start with. Which 5 star hotel does that?

I went on a staycation, and the reception only allows me to drive out my car once. All other parking charges will be borne by me? I have been to a few 5 star hotels and this is the only one which sets such limits.

The toilet walls are chipped, the carpet is of poor quality, the door are chipped, WIFI is not FREE, wardrobe doors do not close properly, cabinet doors have loose hinges...this is definitely not 5 star and very disappointment.

  • Stayed: June 2013, travelled with family
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3  Thank EdUnloaded
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2013

Wanted something short for a weekend so we decided to have a staycation at Festival Hotel. Read most of the reviews online to get some information about the hotel but some are outdated so I hope with this review, it will provide some updated information. For families who are driving, the carpark instructions will disappear once you enter into the carpark so here it goes.

Follow the instructions and go to B1 West Carpark. It is at the furthest end of the carpark. Once you enter, follow the signs that says convention center. Once in there, you may choose to park here or go to Level 1 and find Hard Rock Hotel. We didnt manage to find the carpark directly linked to Festive Hotel so this is the nearest we could get.

It was pretty crowded at check-in and some of the places were cordoned off for reno. Upon checkin, they will have a welcome pack for the kids which comprises of a small towel, ball, fan and brush for kids. Complimentary carpark coupons are given based on the number of nights that you are staying. We are staying for 1 night so only 1 complimentary coupon would be given. So if we chose to drive out on that night, we will not get another complimentary coupon the next day. However should you wish to travel to vivo city for meals or shopping, the hotel do provide complimentary MRT passes which is covered for 3 consecutive days from the day the card is used. This is an unlimited pass which allows you to travel in and out of Sentosa easily.

We had the family room which consists of a loft bed which my daughter love it. Considerable space. Easily could fit in 2 families (4 adults and 2 young children). We did not try the pool at Festive Hotel but went to the one at Hard Rock with the artificial beach setup. Very nice atmosphere except for the limited seats which were practically all taken up when we reach at about 4pm. The next morning which was a Sunday, the staff was also unable to provide pool towels when we reached about 9am. It was only about 10 plus that pool towels were available.

Overall an enjoyable and relaxing staycation.

  • Stayed: June 2013, travelled with family
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4  Thank LEE J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2013

We looked hard for a family room in Singapore & our son loved the bunk bed here & there was plenty of room for all of us. As we wanted to go to Universal Studios the location was perfect if a little confusing to get around with all the different hotels in the area.Service prompt & friendly for a big hotel.

Room Tip: Rooms with the bunk bed area good size for families.
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  • Stayed: April 2013, travelled with family
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1  Thank Scarey69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2013

Nice experience and fabulous for kids! everyone treated my son with fun, smiles and happiness. Staff at the receptionist were all friendly...
grounds, restaurants and all sites are family friendly and they all go an extra mile for kids!
i will surely stay again for my next holiday...

Room Tip: perfect for families
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  • Stayed: June 2013, travelled with family
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3  Thank Windari Santi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2013 via mobile

Stayed here two times and loved it twice. Took the family room, it was really spacious, with a king bed, bunk bed and sofa bed. Rooms are very clean too. However the view from ourroom wasnt tt great from the big balcony. Universal studio and advsnture cove is pretty easy to reach too. Hope to come again for our next family getaway!

  • Stayed: June 2013
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2  Thank Musliha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2013

Nice experience , when u travel with big fam , bunk bed , sofa bed , king size bed , and it still has a balcony for smoker...;) but when we try a suite room at 8th floor (809) , the room is opposite the play area , so in the morming very noisy , u cant sleep well

Room Tip: Family room
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  • Stayed: May 2013, travelled with family
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3  Thank ayangsuyandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Resorts World Sentosa - Festive Hotel

Address: 8 Sentosa Gateway Resorts World Sentosa, Sentosa Island 098269, Singapore
Phone Number:
Region: Singapore > Sentosa Island
Amenities:
Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in Sentosa Island
Price Range: £131 - £289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
Number of rooms: 447
Official Description (provided by the hotel):
Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just minutes away. ... more   less 
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