Booked a 1N staycation package via rws website n chose festive hotel with tickets to universal studios. Check in was a breeze and was given a room at level 6. It was a deluxe family king that had a king bed with a sofa bed and a loft bed for the kids. So its a great arrangement if you are traveling with kids. The bed arrangements could accommodate 2 adults and 3kids. One of our two kids opted to sleep on the sofa bed while the 5yo shared the king bed with us. They didn't feel comfortable in the loft bed.
The room had all the basic amenities but rather dim lighting. The king bed was too soft for my liking and the edges of the bed were sinking. Bathroom had a bathtub which was pretty high and we had to use the step stool provided to get into the tub. Quite a nightmare getting the kids in and out as there's a great risk of slipping. Unfortunately our shower head was also faulty, not giving a good water pressure so it was frustrating taking a shower with the dribbles of water. I didn't bother asking for a change as it was only a night's stay.
I was expecting a more luxurious feel to the hotel which it didn't give but this is subjective. However, it does serve its main purpose of being a family hotel with its bed arrangements.
Our package included breakfast at universal studios (USS) for 2 adults so we only had to pay for the kids at a discounted price of sgd11 per kid. With the breakfast at USS, we could also enter the park early. We also had sgd5 retail voucher for use at USS and upon check in, we noticed that the vouchers were backdated. We alerted the hotel reception but they assured us that it was OK. We had 3 rooms with our in laws so had a total of 3 tickets. And I had to explain thrice at each purchase at the USS as they also initially didn't want to accept the backdated vouchers. Credit to USS for the staff as all accepted the vouchers upon my explanation and they will take it up with the hotel.
If you're driving in, park at the west wing carpark. Short walk to the hotel through the conference ballrooms.
- Official Description (provided by the hotel):
- Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just minutes away. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA, Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Resorts World Sentosa - Festive Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.