We stayed here on the 21/8 and 22/8 in a loft room and we're very disappointed. The only good thing about the hotel was check in was super fast and the reception staff were efficient.
The room though was a complete let down - I think they need to teach their cleaning staff how to clean. The layer of dust on the floor especially in the corners was 5-10 cm thick, the carpet was stained, the sofa was stained and we had 4 people but only 2 towels. We had to ask for extra towels and we had to ask for pillows, sheets and blankets for the sofa bed.
The room was also very cramped. I would not recommend staying here on Sentosa.
- Official Description (provided by the hotel):
- Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel™ makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids' pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios Singapore®, S.E.A. Aquarium™ and Adventure Cove Waterpark™ are just a 5-minute walk away. ... more less
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