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“Sad to leave”

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Shangri-La's Rasa Sentosa Resort & Spa
Ranked #3 of 13 Hotels in Sentosa Island
Certificate of Excellence
Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Sad to leave”
5 of 5 bubbles Reviewed 8 March 2012

Sad to be leaving ..fantastic service , great facilities , casseroles food is the best ever. The view from our room is fantastic the room was always clean and tidy, any requests were responded to quickly. ALL the staff were friendly and said hello every time they saw us. They made our second honeymoon very special and we thank them all. Singapore has so much to offer we had plenty to expore in our 7 days. Will definitely be coming back

Room Tip: We had panorama room on 11 floor which is the top floor but anything above 6 would be good for famil...
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,532 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (880)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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English first
Singapore, null, Singapore
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 March 2012

Hotel was very nice and staff was friendly. Stayed there only two nights but it was free to delay check out to the 2 pm (free) and still stay to the hotel area and use pool to the evening.

Everything works. Breakfast was plentiful, maybe not the best quality.

Even if hotel was family hotel we still enjoyed staying as a couple. Children have a own playing ground so they don't bother at all.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annnuu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

We have stayed at this hotel several times now because it is simply the best. We have noticed, however, that it is becoming more and more expensive and so, if finance is an issue, I wouldn't stay here. Everything in this hotel is beautifully done with an excellent buffet breakfast but probably the best thing about this hotel is the lovely swimming pool with kids down one end and adults up the other which works well. Also, there is a lifeguard on duty, which is always good to know. The restaurants in this hotel are expensive but the hotel's courtesy shuttle bus takes you to Harbourfront Shopping Centre only five minutes away and there is an excellent food court there.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank montrose_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

We are a retired couple, who have just been lucky enough to have spent 4 1/2 weeks at Rasa Sentosa on holiday, as we like a bit of heat in the middle of our winter. Singapore itself has so much to explore that even after all that time, we were never once bored. We made extensive use of the MRT underground system to travel all over the city, which is so clean and beautifully designed to be aesthetically pleasing.
As to the hotel itself, we had a top floor room overlooking the sea which was lovely - there is something about sitting out on your balcony in the late evening, with the warmth encircling you.
As with all Shangri La hotels, the first class service was always understated. We had our breakfasts in the quieter environment of the Business Lounge, which were perfectly cooked and the service was not only excellent but everything was done with a smile.
If you stay somewhere for that long, you can always find minor niggles - but in the overall experience, they do not merit a mention.
The monkeys are a problem - but we very quickly found the solution - buy a cheap water pistol - they do not like being squirted!!!!!!!!!!!!!!
Would we go back again - too true.

Room Tip: Sea view rooms who are out of the sun for most of the day prevent you melting.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flodizz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Villars-sur-Ollon, Vaud, Switzerland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 March 2012

It's sunny, hot and the hotel is perfect :) it's so family friendly and a paradise for kids! and me :) haha

  • Stayed April 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mila P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

Totally loved this place, we were there for a conference so it was more business than pleasure - but i got to enjoy the pool, the beach (being steps from the pool area) the spa and the wonderful room with a view.
Let me break it down....
Conference - great place to hold one, the only issue was on the catering of it - we had these break sessions during the conference and a conference being what it is - the timetable would shift a little bit as things over ran or timings changed - we are not talking huge time changes here - this completely threw out it seemed the catering for these breaks (lunch was taken in the restaurant - which was great food, great choice!) - but for the break no contingencys - also hot drinks were free (it was too hot in my opinion for this) but a simple cold drink was an extra charge and seemed a major hassle if we asked for it - it was 80F + all week so cold drinks were needed and really should have been included - even if it was just iced water.

Beach / Pool - great, no worries here -great for families too - slides in the pool, jacuzzi, pool bar with waiter service to your sunlounger - all good

Spa - I had an awesome bamboo massage - not at all cheap - but i didnt care, experience was great - my only regret was not having it in their outside room which would have been awesome, extremly well looked after - the only minor issue is they want you to wear these blue paper pants rather than your own - now for those of us westerners carrying a few extra pounds these were a little on the small side and whilst not uncomfortable i was worried they would just rip off.

Rooms - i just couldnt fault the rooms - lucky to have a top floor pool / sea view which was awesome, we would get visitors from monkeys - it does tell you not to open your balcony door to them - they could attack - so take notice of that, they could also get in your room and pinch stuff - they arent there all day every day so you could still enjoy the balcony.

One final point to note - the hotel isnt cheap to stay in but i think you are getting what you pay for - that said there was a sneaky 10% service charge on top of the room cost which i thought was a little excessive - firstly were in a country that does not generally accept tipping, so it seemed odd there was a 10% per night tip added, secondly you tip staff that do a good job, not the room which your already paying for.

Room Tip: Try and get a top floor room with views of the ocean and pool - you wont be disappointed by that vie...
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flydanair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weymouth, United Kingdom
Level Contributor
145 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 2 March 2012

Nice hotel,nice location,good rooms,with a variety of bars and restsaurants.Good service.Also the hotel is close to Sentosa Islands attractions.The hotel also provides a shuttle bus into Singapore.A hotel more suited for family's than couples I think.

Room Tip: Choose a room with a sea view and balcony.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colinpennyfu2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Rasa Sentosa Resort & Spa

Property: Shangri-La's Rasa Sentosa Resort & Spa
Address: 101 Siloso Road, Sentosa Island 098970, Singapore (Formerly Shangri-La's Rasa Sentosa Resort)
Region: Singapore > Sentosa Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Sentosa Island
#3 Luxury Hotel in Sentosa Island
#3 On the Beach Hotel in Sentosa Island
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Shangri-La's Rasa Sentosa Resort & Spa 5*
Number of rooms: 454
Official Description (provided by the hotel):
Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more   less 
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Also Known As:
Shangri-La`s Rasa Sentosa Hotel Sentosa Island
Rasa Hotel Sentosa Island
Shangri La Sentosa

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