The hotel and rooms look promising. But some things that we would expect in a good hotel are missing.
- On arrival it took a good 15-20mins to have our (pre-booked) interconnecting doors unlocked.
- on a wet afternoon we couldn't use the pool so thought we'd have afternoon tea, but they don't offer it
- The kids playrooms look great, but one is only for over fives and without any parents. When we went a group of 7-8year olds were behaving as they do, but our five year old daughter found it too daunting to go in without her sibling or us.
- the under fives room is really set up for maybe babies to 2-3 year olds. So not what our almost 4 year old wanted.
- disappointed with that, we tried the craft room, but they had run out of paint.
- disappointed again we tried to get manicure / pedicure at the spa, but they don't do them.
So, on a wet, grey afternoon we headed back to our room to watch a movie and have room service. But there are no on-demand movies. You can rent a DVD player for over $20 but they have no DVDs to watch! So we're watching Tom and Jerry cartoons.
Hmmm....just not what we would expect from a Shangri La hotel.
- Official Description (provided by the hotel):
- Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more less
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- Also Known As:
- Shangri-La`s Rasa Sentosa Hotel Sentosa Island
- Rasa Hotel Sentosa Island
- Shangri La Sentosa