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“5 star price and view with a 3 star service”

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Shangri-La's Rasa Sentosa Resort & Spa
Ranked #4 of 13 Hotels in Sentosa Island
Certificate of Excellence
Reviewed 27 August 2014

Staff were unhelpful and unfriendly. I asked about the shuttle service upon my arrival but the reception was annoyed. At breakfast time, a staff was using a broom to push and scare off a peacock, which was rude.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with shangri-la.com
2  Thank JeremyWan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,692 - 1,698 of 3,878 reviews

Reviewed 26 August 2014

We loved staying here, the rooms were great, excellent location and amazing buffet breakfast, we just didn't want to leave! Wifi internet was free, free shuttle bus to Vivo Shopping centre and Sentosa Island shuttle buses to take you to all the attractions are a few steps away.
Highly recommended

Room Tip: Go for the sea view, hill view is horrible
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
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Thank Muataz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014 via mobile

recommended first place to stay in singapore for weary travelers as it has a great pool and you can walk down to the beaches and unwind. the hotel itself has an interesting campus-like layout with various covered walkways, a gorgeous pond, fancy restaurant, open air bar, spa services and the like. we visited in the off season, it was still busy, but peaceful and not crowded at all. service is nice and efficient. bonus points for the tropical setting and peacocks walking around. the only downside is food&drink are very expensive here. i would recommend taking a sentosa bus to the resorts world stop and eating at the outstanding malaysian hawker center. when its time to go or when you leave sentosa island to see the city note there are also free busses to vivo city just off the island and to orchard road. all of these busses stop right at the hotel so that is just excellent as far as getting around. one more tip, if you walk down to the beaches there is another free trolley (with silly, funny announcements) that goes along all the beaches and you will be certain to use as well. there is a 7/11 kiosk between silso & palawan beach we used to get snacks and drinks to take to our room. so in summary, except for the expensive dining, i would highly recommend sentosa resort & spa. its ok for families, maybe not the best on sentosa as its more adult oriented, although there were plenty of families and i see tripadvisor reviewers do rec it as a family resort, and also it would be great for convention groups. as a middle aged couple we definately enjoyed our stay.

  • Stayed: August 2014
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Thank meesalikeu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

I was there for a week for a business trip and it's very popular with families which us perfect if your with one. As I was not it was very busy at breakfast and that is not always a good thing! Having said that the service was first rate and the restaurants were good. Food at the pool bar a little uninspiring though! Very handy for the Sentosa nightlife. A good place all round.

Stayed: July 2014, travelled on business
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

Although we were there for qtr end business review meeting but it is really nice family resort, saw lot of kids around, it was bit expensice at usd 500/night even hy singapre stands, food was good and they had nice buffet offering indian, Chinese, Japanese cuisine.

  • Stayed: August 2014, travelled on business
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Thank als8999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

A perfect place for a family holiday with excellent facilities in a beautiful environment. Lush gardens a variety of attractions and activities for children, free and easy access to shopping centres and theme parks. Friendly and helpful staff.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with Shangri La Hotels
Thank Faye F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

This hotel is located at Sentosa Island. Might be far to walk around, but it has a shuttle service every 10 mins from the hotel to Vivo City shopping centre (Harbour Front MRT station). Even if the shuttle has some trouble, they order a taxi to replace the service, free of charge. The room itself is comfortable, the elevators does not require to tap room cards. But overall, it is a nice family hotel for vacation

  • Stayed: July 2014, travelled as a couple
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1  Thank estyindra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shangri-La's Rasa Sentosa Resort & Spa

Address: 101 Siloso Road, Sentosa Island 098970, Singapore (Formerly Shangri-La's Rasa Sentosa Resort)
Region: Singapore > Sentosa Island
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Sentosa Island
#4 Spa Hotel in Sentosa Island
#4 Luxury Hotel in Sentosa Island
Price Range: £208 - £383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Rasa Sentosa Resort & Spa 5*
Number of rooms: 454
Official Description (provided by the hotel):
Shangri-La's Rasa Sentosa Resort, Singapore's only beachfront resort, is situated at Sentosa Island. Far from the hustle and bustle of the city, yet close to major attractions like Orchard Road, Little India and Clarke Quay, the resort is conveniently linked to mainland Singapore by a causeway. It is next to numerous attractions including the Universal Studios, Underwater World and Dolphin Lagoon. The business district is a mere 15 minutes away by car. ... more   less 
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Also Known As:
Shangri-La`s Rasa Sentosa Hotel Sentosa Island
Rasa Hotel Sentosa Island
Shangri La Sentosa

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