We are a family of 2 adults and 2 children aged 6 & 2. We came for 1 night stay cation at my daughter's request as it was her birthday (she enjoyed the inflatable animal floats at the pool). This time round reservation was a breeze and we had no issue getting a child roll away bed unlike the first time. The first time was end of last year. The reception is also more friendly and made eye contact. Even when he was not able to answer a question, he politely direct us to the guest relation officer who welcome us. We were returning guests and hubby is SPG gold member so we had a fabulous room this time. Previously we stayed in the wonderful room and I will say both rooms are equally good but the fabulous room had a pool view and being on a high floor we could also see the marina so that felt relaxing. A little cake was provided for my daughter albeit without candles but definitely appreciated. We had a cocktail at the well designed lounge and they were kind to admit children being a hotel bar. When the young ones got a little mischievous and started to run about, I didn't feel any pressure from the staff too. However, I decided to leave quickly after finishing the drink as we do not want to disrupt other guests. I like the room decor, the amenities and comfortable bed and though the price is a tad higher than most other 5 stars hotels in Spore, it can be justified. They have now also added shuttle services to Resorts world (though only 1 way it seems and return trip would be better), and also to Vivo. We didn't get to use it though as we drove in/out with complimentary parking. Overall, an enjoyable staycation for the family. One note though, the door man are not as friendly this time compared to our last stay when it was manned by part-timers/students. The last stay, the hotel was newly opened and though the doorman look young and lacked experience they made up for it by being most friendly.
- Official Description (provided by the hotel):
- Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters. ... more less
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