Stayed a night at the Away Room to surprise and celebrate my wife Birthday before our 1st newborn.
The excellent services was felt even before I've checked in. GRO Nabilla Hasim was really sweet to prepare a surprise birthday cake for my wife after knowing my intention. The ladies at the Concierge display great professionalism during our check in process and CRO Corrine (I hope I spelled her name correctly) make an effort to show us to our room. The rooms decor is great and my wife loves the plunge pool.
The room we stayed in was better than what I have expected and my wife is delighted when she saw the cake placed in the room after we entered.
Although a small incident occurs hours later, the duty manager (Pardon me for not getting your name) in charge was quick in offering a thorough room cleaning while settling us in the woobar for complimentary drinks.
Overall we had a great stay and will definitely come again and recommend to our friends too.
Keep up the good job, W Hotel!
- Official Description (provided by the hotel):
- Set on a resort island with sparkling sea views, W Singapore - Sentosa Cove is Asia's new tropical playground and the perfect destination to sip, play and flirt. An oasis of modern luxury for discerning business travellers, vivacious staycationers and sophisticated globetrotters. ... more less
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