I called the hotel at 09.00 and requested the hotel for a early check-in ,and after much request, I was given a room by 2 pm.
However,I noticed, that people who were ready to upgrade to the heritage wings, were entertained better ,with early checkins,than the new wing guests.Also only the heritage wings guest, were given lounge facility,with wi-fi, and even afternoon high tea .After paying a handsome room rate, you still fill that you are being treated not at par in the same hotel.
This hotel has excellent location, opposite the Imbiah station.The hotel has a small swimming
pool, which is enough for 4-5 people at a time.The room size is decent, with very good bathrooms .The front desk, staff,were very helpful,in providing guides to sightseeing attractions.
I noticed lots of Indians staying during my stay, and I requested the manager to provide some Indian breakfast ,which he assured, us but the next day, it was promptly forgotten.However,a very good breakfast otherwise, with very good service.
I would stay again, if they drop this biased policy towards the heritage wing guest.More
- Free Wifi
- Free Parking