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“5* service”

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Le Meridien Singapore, Sentosa
Ranked #6 of 13 Hotels in Sentosa Island
Certificate of Excellence
Doha, Qatar
2 reviews
“5* service”
Reviewed 3 December 2013 via mobile

Amazing sercive.. very nice hotel.. u get more than what u pay for.. just cross the street to reach anything u want like attractions .. universal studios.. train and everything else.. pleasant staff.. clean hotel and rooms.. food is so much better than some of other hotels in sentosa... hotel is highly recommended

Stayed December 2013, travelled with friends
Helpful?
Thank F_naturalblu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip J, General Manager at Le Meridien Singapore, Sentosa, responded to this review, 6 December 2013
Dear Guest,

I am delighted that you enjoyed your recent stay at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor.

Thank you for recognizing the many positive elements of your stay; from the convenient location of the hotel, that places us within walking distance to all the major attractions on Sentosa, to the cleanliness of the hotel and the friendliness of my colleagues. We make every effort to maintain the high standards of timely and quality service delivery that Moevenpick is known for and we are delighted that we have been successful in achieving this during your stay

We appreciate your recommending our property on Trip Advisor and we look forward to the pleasure of welcoming you back to The Moevenpick Heritage Hotel, Sentosa in the very near future.

Sincerely,

Philip Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (242)
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Singapore, Singapore
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 December 2013

A group of 4 managed to squeeze in a Premium Onsen (with jacuzzi). We went during the weekends at the peak season, therefore the check-in was rather slow. The room may look small but the verandah is spacious with tables, chairs and jacuzzi! It's a great room if you have a big group of friends crashing in before going to a beach party etc. Unfortunately, we got a room in the middle of every other rooms and we got complaints of the noise we made. Logically, we are at the beach to have fun with booze and music. We were pretty pissed.

The bed and pillows are super soft and comfortable, it makes you not want to wake up. I love how zen but yet minimal the concept of the room is. Separate toilets; shower room comes with sauna facility.

The service was excellent actually, as we booked the room requesting for twin beds but we got a king size bed. So they provided us an extra bed with no charge at all. Our jacuzzi got spoiled on the last day if our stay. We told the front desk about this problem and they sent us a technician to check the jacuzzi. We were told that the jacuzzi's pump is choked so we can't use the jacuzzi. Within minutes, we received a call from the front desk and asked if we want to change to a new room with a working jacuzzi. We declined the offer as we were checking out on the day so instead we asked for an extend of checking out! We were pretty pleased with that offer.

Room Tip: Request for corner or the last room on an end if you wanna play loud music etc.
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AisyahMohd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philip J, General Manager at Le Meridien Singapore, Sentosa, responded to this review, 6 December 2013
Dear Guest,

I am delighted that you enjoyed your recent stay at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor.

Thank you for acknowledging so many positive elements of your stay particularly the design of our Onsen Rooms, the comfort of our bedding and the service you received from my colleagues. I am also grateful to learn, despite encountering a small problem, that my colleagues were able to resolve this to your satisfaction; ensuring your care and comfort.

We appreciate your recommending our property on Trip Advisor and we look forward to the pleasure of welcoming you back to The Moevenpick Heritage Hotel, Sentosa in the very near future.

Sincerely,

Philip Jones
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013

We celebrated our child's birthday over the weekend and the suite was luxuriously furnished with full suite of amenities, which was truly lovely. Rooms are newly renovated and comfortable. Very convenient as it is within walking distance to monorail station, 7-11, KFC, McDonald's, major Sentosa attractions.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 November 2013

We visited this hotel recently. What a beautiful, unique establishment – in a prime location. The reception staff are very friendly and helpful, however be warned of the very high bond that is required (our was $600.00 for 6 nights), and if you have a VISA Debit they will deduct this amount rather than just freeze.

The pool is gorgeous as is the restaurant and lobby.

The rooms, although small are exquisitely furnished with comfy bedding, and mod cons – such as a coffee machine. In house movies are free and play on a loop. The bathroom is spacious and equipped – although not a huge amount of amenities (shampoo / conditioner etc.). There is room service breakfast, and a mini bar – however no dinner, lunch or 24 hour room service – which is a shame. The windows are floor to ceiling and we had an amazing view.

Location is perfect – just a walk across the road to the monorail to get to the waterfront, casino, resorts world etc.

Price is perfect – you get what you pay for.

Room Tip: Request a water view
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  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hayley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 November 2013

This hotel is strange in the middle of Sentosa. It has a very European feel and this can be felt in the small room sizes, decor, and architecture. The checkin was very efficient. The reservations staff were excellent. If I was only rating the staff then this hotel would be 5 star. The rooms themselves were very small though quite luxurious. The nespresso machine in the room was a nice touch. The proximity to universal studios was also a plus.
The breakfast was expansive and fresh.

I doubt that I would return.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 23 November 2013

My boyfriend and I stayed in this hotel for the weekend during mid November. We love the location as it's right next to the monorail station that takes us to VivoCity and around other areas of Sentosa. Also, it's within walking distance from KFC and 7-11.
Check-in time was supposed to be at 3pm, but we were allowed an early check-in at 2pm. Our "Deluxe Double Room" was a bit smaller than what we expected but the bathroom was pretty spacious. The king size bed was extremely comfortable. The view from the hotel room wasn't amazing as it's just facing the trees. Honestly speaking, this hotel is nice but the hotel room seems to be lacking the "wow" factor that we are looking for.
We were not happy because there's a lack of space in the room ie. we wished there was a coffee table available in our room so that we didn't have to eat our meals in bed!
The things we love about this hotel is the tasteful and stylish decor around. We enjoyed chilling out by the beautiful swimming pool as well.
All in all, we had a pleasant stay in this hotel. The staff were very helpful and friendly. But if we were to come back again, we would prefer to stay in the Heritage Premium Room instead of the Deluxe Room.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shopgirl78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 November 2013

We loved this modern hotel. The design warm tones and lighting concept gives are unusual for Singapore.
We stayed in one of the wonderful Heritage Suites which we can highly recommend.
The location is excellent in Sentosa, a few meters away from the a station of the monorail.
However if you plan to explore the city you need to plan around 35 minutes to reach the main sights by public transport and 20 by taxi.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ZurichChrisG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Meridien Singapore, Sentosa

Property: Le Meridien Singapore, Sentosa
Address: 23 Beach View, Sentosa Island 098679, Singapore (Formerly Movenpick Heritage Hotel Sentosa)
Phone Number:
Region: Singapore > Sentosa Island
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Sentosa Island
#6 Luxury Hotel in Sentosa Island
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Le Meridien Singapore, Sentosa 5*
Number of rooms: 191
Official Description (provided by the hotel):
Be inspired and energised by all that Sentosa Island has to offer, right on your doorstep. Explore adrenalin sports, theme parks, nature discoveries, local culture, or just an enjoyable break from a hectic lifestyle. Le Méridien Singapore, Sentosa, overlooking the iconic Merlion, the symbol of Singapore, is the ideal place to unlock this compelling destination. Le Méridien Hub is an innovative reinterpretation of the hotel lobby which acts as a gathering place for creative minds to converse, debate and exchange. A juxtaposition of relaxing and energising spaces will ensure an enjoyable stay. Inspired dining and relaxation choices are offered in our venues. Our fully-equipped fitness centre and swimming pool provide stimulating options to restore balance during your stay in this unique environment. In addition to all of the global features and activities you would expect at Le Méridien Hotels and Resorts, impeccable service is promised at every turn. ... more   less 
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Also Known As:
Treasure Hotel Sentosa Island
Treasure Resort Sentosa Island

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