Booked the onsen suite as a surprise for my boyfriend's 30th birthday. The onsen suite was impeccable. Jacuzzi was clean and well maintained, and we were given complimentary packets of Japanese bath salts.
I informed the hotel that I was planning a birthday surprise and Ashraf offered us a free bottle of red wine, cake and strawberries coated with chocolates. It was perfect! He even gamely agreed to be part of the act to keep my bf in suspense.
Service rendered by the other hotel staff was also warm and good. However one of the front line staff who I spoke to over the phone was rather rude and inexperienced. When I asked her about how the hotel could help with surprise, she gave a rather textbook answer by telling me that the hotel could fold some swans but that would cost $50. She also sounded very confused when I asked her about sake which I understand from a blog was given as a complimentary gift to other hotel guests.
Overall it was nonetheless a great experience and I would highly recommend this hotel for its excellent onsen room and service!
- Official Description (provided by the hotel):
- Be inspired and energised by all that Sentosa Island has to offer, right on your doorstep. Explore adrenalin sports, theme parks, nature discoveries, local culture, or just an enjoyable break from a hectic lifestyle. Le Méridien Singapore, Sentosa, overlooking the iconic Merlion, the symbol of Singapore, is the ideal place to unlock this compelling destination. Le Méridien Hub is an innovative reinterpretation of the hotel lobby which acts as a gathering place for creative minds to converse, debate and exchange. A juxtaposition of relaxing and energising spaces will ensure an enjoyable stay. Inspired dining and relaxation choices are offered in our venues. Our fully-equipped fitness centre and swimming pool provide stimulating options to restore balance during your stay in this unique environment. In addition to all of the global features and activities you would expect at Le Méridien Hotels and Resorts, impeccable service is promised at every turn. ... more less
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- Also Known As:
- Treasure Hotel Sentosa Island
- Treasure Resort Sentosa Island