We stayed in this hotel as an overnight stopover between flights. As others have said, the big drawcard is that the hotel is inside the airport, so no hassles with having to go through security, customs, immigration, or taxis into town. It is very convenient for this purpose. It is also very smart with spacious and well-decorated rooms. We enjoyed the pool area - a fun place for the kids to play. However, it is still a faceless business-type hotel that could be anywhere - modern but lacking in character - and very expensive, though I think that is just Singapore. Our main gripe was the service. Check-in was slow and disinterested. In the morning we had an early flight, so we asked the bell desk to bring down our suitcases from the room while we went for breakfast. When we got back to reception the bell desk couldn't find our suitcases. Time was running out, so my husband went to check us in while I stayed with the bell desk. They kept looking in both the left luggage rooms, and asked the rest of the staff etc etc. Eventually they realised no-one had brought the suitcases down from the room! They went up to get them, but not with much haste. We then RAN to the check-in counter and just made our flight (they held it for us as my husband was there), but it was too late to load the suitcases onto the flight, so we had to wait for them once we arrived at our destination. It was the most stressful experience. Not impressed, particualrly considering the cost of the room. I am flying through Singapore again in November and I will probably have to stay here again, but I'm not exactly looking forward to it, though this time I will be more vigilant.
- Official Description (provided by the hotel):
- Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more less
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- Also Known As:
- Crowne Plaza Singapore
- Crowne Plaza Changi Airport Singapore