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“Perfect stop-over hotel at Changi”

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Crowne Plaza Changi Airport
Ranked #35 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 5 May 2014

One night in the Crowne Plaza Changi Airport
Location is excellent, right in the terminal and airport train

My room was excellent, with every feature you could imagine
Room was very sound-proof and the bed was super comfortable

Internet was fast
TV picture was not HD and not great quality considering it was a flat screen

Buffet breakfast was excellent

Even if you are only the Gold level member, they will give you a free welcome drink (nice touch)

What I liked
- Location, clean, quiet, luxurious
To Improve
- TV quality of picture

Room Tip: If you are an airplane spotter, you can request a room with direct view of the runway
See more room tips
  • Stayed: April 2014, travelled on business
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Thank deathracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 6 May 2014

Dear deathracer,

Thank you for choosing Crowne Plaza Changi Airport as your preferred hotel for your recent trip to Singapore.

It is our pleasure to serve you and we're delighted to hear that you loved the rooms and found the buffet breakfast excellent!

We hope to welcome you back again in future and look forward to serving you again.

Warmest Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,423 - 2,429 of 4,711 reviews

Reviewed 4 May 2014

After flying separately on two long flights, my husband and I met up at this wonderful hotel before our flight out the next morning. The hotel was superb in every way - free wifi/internet, luxurious baths (2 in our suite, which was wonderful and a bit unexpected), beautifully appointed. I wish we could have stayed a bit longer!

  • Stayed: April 2014, travelled as a couple
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Thank Jill_and_Steve_Corv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 6 May 2014

Dear Jill_and_Steve_Corv,

Thank you for your positive review and for sharing your experience with other travellers. We're absolutely delighted to hear that you loved the hotel and found it "superb" and your room "beautifully appointed".

We hope that you'll continue to choose us on your future trips to Singapore and we look forward to welcoming you back again.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

We had an early morning flight out of Changi Airport, and chose this hotel, as it is connected to the airport`s Terminal 3 where our flight was departing from. While we found the cost considerably more expensive than other nearby airport hotels, the time saved and convenience made the extra cost worthwhile.

The hotel is designed in such a way that the common corridors are open air, and non-air conditioned. This was not something that we cared too much for, as Singapore is hot and humid, and we would have preferred an air conditioned experience, going from the lift lobby to our room.

We found our room surprisingly spacious for rooms in Singapore, beautifully designed and equipped. Beds were very comfortable, and the shower flow was great. WIFI was included at no additional charge, which was nice.

  • Stayed: April 2014, travelled with family
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1  Thank SqTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 6 May 2014

Dear SqTraveler,

Thank you for choosing Crowne Plaza Changi Airport. We appreciate the time you've taken to share your honest feedback with us.

We pleased to hear that you found your room spacious and comfortable and loved the design. We hope this provided you with the perfect place to get a good rest before your next flight.

Thank you again and we hope to serve you again.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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Reviewed 3 May 2014

After a long intercontinental flight and leaving the next morning, it is ideal to have your hotel close to the airport (in fact it is IN the airport). Staff was very efficient, rooms modern and spacious and at last... enough space to put your luggage. Diner and breakfast was sufficient. If we ever come back to Singapore we will choose it again.
Probably not suited for people who want to visit the town, but for us it was ideal.

  • Stayed: March 2014, travelled as a couple
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Thank worldtravel074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 6 May 2014

Dear worldtravel074,

Thank you for your kind words and wonderful review of Crowne Plaza Changi Airport.

It is our pleasure to serve you and provide you with a seamless experience from check-in to check-out. We're glad that you found service efficient and enjoyed resting in our spacious, modern guest room.

We are pleased to hear that you'll consider staying with us again and we look forward to welcoming you back again.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

This must be one of the few hotels in Singapore that offers smoking rooms. There is no balcony so this means smoking indoors. Of course there are non-smoking rooms too, Check in & check out was fast & all the staff we encountered were professional & efficient. The decor as modern with huge long benches to put luggage on. This is great for people who travel with more than one bag & guests don't have to bend down to get stuff out of the bags. Our room had an amazing bath tub. We only stay overnight and would stay there again.

Room Tip: We had a standard room & it was amazing.
See more room tips
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank elizas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 5 May 2014

Dear elizas,

Thank you for taking the time to share your positive review on TripAdvisor.

We aim to consistently present our guests with intuitive service, thoughtful facilities and amenities. We're pleased to be of service and will continue to deliver a great guest experience.

Thank you once again and we look forward to welcoming you back.

Best Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

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Reviewed 1 May 2014

Soo convenient to the airport, with gorgeous modern rooms. Breakfast buffet was fantastic, with great variety. The gym was great, good equipment etc.

The pool though was the highlight. My kids loved it. They had no interest in leaving!

Stayed: January 2014, travelled with family
1  Thank Yvette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 5 May 2014

Dear Yvette L,

Thank you for your review on your recent stay at Crowne Plaza Changi Airport. We appreciate the time you've taken to share your comments.

We are glad to be of service and are pleased to hear that you enjoyed your stay with us.

We hope to welcome you back should your travels bring you to Singapore again.

Warmest Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

Our flight from Beijing to Singapore got delayed and we missed our transit flight to Bali. Singapore airlines initially arranged for a city hotel for us but since we had a morning flight the next day, we requested for Crowne and got it on the spot

Check-in was smooth, they are probably trained to handle hordes of people whose flights got delayed last minute

The room was average sized and had the modern amenities, since this is a newish hotel of 5 years - they have the shower thankfully , instead of just the awful bathtub. They don't have fancy amenities/toiletries , which is ok for an airport hotel

They provided breakfast but we opted for the airport lounge one instead. Didn't try the gym nor pool due to the time constraint

When we returned to the front desk to check-out, there was a long queue, but luckily we could do an express check-out at the concierge

Stayed: May 2014, travelled as a couple
Thank bcheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this reviewResponded 5 May 2014

Dear bcheong,

Thank you for your positive review of your experience at Crowne Plaza Changi Airport. We appreciate the time you've taken to share it with others on TripAdvisor.

We strive to provide our guests with a seamless experience from check-in to check-out and we're glad that you found Crowne Plaza Changi Airport a "good transit hotel".

We look forward to welcoming you back.

Warmest Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Changi Airport

Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#18 Spa Hotel in Singapore
#35 Luxury Hotel in Singapore
Price Range: £127 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 563
Official Description (provided by the hotel):
Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore

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