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“Quiet, clean, upscale, very comfortable”

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Crowne Plaza Changi Airport
Ranked #34 of 308 Hotels in Singapore
Certificate of Excellence
New Zealand
Level Contributor
73 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Quiet, clean, upscale, very comfortable”
Reviewed 27 August 2014

We just stayed on a one-night layover in this lovely hotel. We were immediately impressed when, checking in 7 hours early and exhausted, not only were we given a room, but a room in a lovely location. Staff are helpful and polite. The hotel itself is outstanding, and the free wifi worked really well. We had a free breakfast included and the buffet was delicious, with lots of options/cuisines. We would happily stay here again.

Room Tip: ask for a room facing the pool and not the runway
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank MooseMom10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 28 August 2014
Dear MooseMom10,

Thank you for choosing to stay with us! We're glad your stay with us has been such a positive experience and we would like to thank you for sharing your experience with others through your review.

We work hard at creating a Great Hotel our Guests Love and I'm pleased to hear that you enjoyed your stay and the hotel facilities.

Thank you once again and we look forward to welcoming you back.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,262 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (838)
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Gothenburg, Sweden
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 August 2014

We needed an overnight in Singapore before we were to fly on. Read the positive comments about Changi Crowne on TripAdvisor. We are very satisfied.
Location is perfect at Terminal 3, it is easy with shuttle train to get there from the other terminals. The staff were pleasant and efficient. After arrival, we took a swim in the nice pool and then ate a good buffet in the restaurant. Even the breakfast was well cooked and with plenty to choose from. The rooms are of a high standard and the beds comfortable. Our room was a little sensitive to the noise from the hallway outside. We had free wi-fi.
The hotel is a great choice for those who need an overnight stay before you must travel on

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank GBGGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 28 August 2014
Dear GBGGlobetrotter,

Thank you for your heartfelt feedback. We appreciate the time you've taken to share your thoughts of your recent experience at Crowne Plaza Changi Airport.

We work hard at creating a Great Hotel our Guests Love and I'm pleased to hear that you enjoyed your stay and the hotel facilities.

Thank you for your kind compliments once again and we look forward to welcoming you back.

Warmest Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
240 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 234 helpful votes
Reviewed 25 August 2014

Its just great getting off a plane and taking a short train ride to your hotel.
The check in was simple and we even got upgraded to a suite so that was fabulous.
The room was perfect with a massive bathroom and bed, enough for three to sleep on.
breakfast was just what we need after traveling.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank meatm8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 28 August 2014
Dear meatm8,

Thank you for choosing Crowne Plaza Changi Airport. I'm pleased to hear that you had a great experience with us.

We aim to consistently present our guests with intuitive service, thoughtful facilities and amenities. We're pleased to be of service and will continue to deliver a great guest experience.

Thank you for your kind compliments once again and we look forward to welcoming you back.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
6 reviews
6 hotel reviews
Reviewed 25 August 2014

This is a beautiful hotel attached to the Singapore airport, it's an extremely convenient option for people in transit. The hotel staff is very friendly, the hotel is brand new, very clean, and you must bring your swimsuit and check out the amazing swimming pool.

I will definitely stay here again.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Nick E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 28 August 2014
Dear Nick E,

Thank you for choosing to stay with us! We're glad your stay with us has been such a great experience and we would like to thank you for sharing your experience with others through your review.

It's great to hear that you found the hotel easily accessible from all terminals and that you loved our swimming pool.

Thank you for your kind compliments once again and we look forward to welcoming you back.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Magnetic Island, Australia
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 22 August 2014

We stayed one night as a stopover between flights and enjoyed our stay.
The rooms are fresh and modern and comfortable although the pillows are a little heavy.
Breakfast was the usual fare but very nice and the staff were all lovely.
The ease of getting from the terminal to the hotel on the skytrain is fabulous. Recommend staying here even though the bar downstairs is way too expensive!

Room Tip: ask for a room overlooking the pool unless you like watching planes all the time.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank maggie_girl26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 28 August 2014
Dear maggie_girl26,

Thank you for your review regarding your recent stay at Crowne Plaza Changi Airport. We appreciate the time you've taken to provide us with your feedback.

Your feedback is valuable to us and we will be looking at how we can improve. All our rooms are furnished with standard pillows and lighter/heavier pillows are available upon requests. Feel free to give a call to our Housekeeping team to request for lighter pillows on your next stay with us.

We will continue to work hard on creating a Great Hotel our Guests Love with the feedback and suggestions you've provided us!

We hope to welcome you back again!

Best Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
94 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 22 August 2014

For an airport hotel, this is of a decent quality. I have now stayed here twice and overall the experience has been very good. The rooms are modern, well furnished and clean. The hotel has a decent pool and facilities. It was relatively to get into town either by taxi or the MRT to visit the various attractions. A good tip when eating is to take the lift to the MRT where there is a shopping mail, supermarket and various restaurants and food outlets.

Room Tip: The assumption is that airport side suffers from noise. In reality this runway is mostly used for la...
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Karl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 28 August 2014
Dear Karl M,

Thank you for your positive review. We appreciate the time you've spend sharing your recommendations with other travellers.

We work hard on creating a Great Hotel our Guests Love and continuously try to improve on our guest experience. We're pleased to hear that you enjoyed your stay with us.

Thank you once again and we look forward to welcoming you back.

Best Regards,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairns, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 August 2014

This hotel is perfect for breaking your journey through Singapore. Right at terminal 3, it can be reached by monorail from other terminals. The hotel team are very friendly and efficient and the rooms are lovely. Just what you need after a long flight. We paid extra for high floor room and requested runaway view, which was great to sit want watch all the comings and goings.
The restaurant is also very good here. If we weren't leaving so early, would have booked a Club Room as the lounge experience is very well done.
I think the hotel is expensive, but as this was a birthday trip, we decided to not cut corners and really enjoyed our stay.

Room Tip: all rooms are nice, depends on your preferred view.
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank PetenDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SINCP, Public Relations Manager at Crowne Plaza Changi Airport, responded to this review, 27 August 2014
Dear PetenDeb,

Thank you for choosing Crowne Plaza Changi Airport. I'm pleased to hear that you had a great experience with us.

It's great to hear that you found the hotel easily accessible from all terminals and that you loved our rooms.

Thank you for your kind compliments once again and we look forward to welcoming you back.

Cheers,
Carrie Sim
Distribution & Relationship Marketing Manager
Crowne Plaza Changi Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Changi Airport

Property: Crowne Plaza Changi Airport
Address: 75 Airport Boulevard | Changi Airport Terminal 3, Singapore 819664, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Singapore
#15 Business Hotel in Singapore
#16 Romantic Hotel in Singapore
#18 Spa Hotel in Singapore
#34 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crowne Plaza Changi Airport 5*
Number of rooms: 563
Official Description (provided by the hotel):
Voted the World's Best Airport Hotel by international travellers in the prestigious Skytrax World Airport Awards for 3 consecutive years (2015, 2016 and 2017), Crowne Plaza Changi Airport's modern architecture combined with hints of nature gives you a glimpse of what to expect in Singapore - a modern garden city. Just steps away from the departure and arrival hall, rejuvenate in the comforts of our calming room or visit our spa for a range of massage treatments. A cutting-edge air-conditioned linkbridge connects the hotel to world-class Changi Airport Terminal 3, with Terminal 1 accessible by SkyTrain and Terminal 2 accessible via a mezzanine link bridge. We are just 10 minutes from Changi Business Park, Singapore Expo and 25 minutes from the city by taxi or MRT. An award-winning airport hotel offering contemporary soundproofed rooms with comfortable beds and spacious modern bathrooms, it is the perfect hotel for a quick stopover between long-haul flights. Crowne Plaza Changi Airport is more a business hotel with a resort ambience. Discover the tropical resort hidden within the hotel with courtyard gardens, a landscaped pool area and peaceful garden views from the Lobby Lounge or al fresco courtyard. Immerse yourself in '70s glamour at bar'75 with intimate nooks for cocktails, dine Cantonese-style at Imperial Treasure or have a buffet of international delights from Azur. Host a tropical garden reception, conference or wedding in our seven meeting rooms and ballroom. Stunning design and the latest technology ensure a successful event with us. ... more   less 
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Also Known As:
Crowne Plaza Singapore
Crowne Plaza Changi Airport Singapore

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