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“Nice hotel for short term / long term stay”

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Park Avenue Clemenceau
Certificate of Excellence
Beijing, China
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice hotel for short term / long term stay”
Reviewed 13 December 2013

Nice hotel, comformtable stay and reasonable price in town center.
Business trip with colleague, we booked a 2 rooms suit and stay for 1 week. Located in town center and convenince to go to any place of singapore by taxi.
Want to stay next time.

Room Tip: Business center in 4th floor, can use free wifi , computer and printer.
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Daniel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammi W, Marketing Manager at Park Avenue Clemenceau, responded to this review, 17 December 2013
Thank you very much for taking the time to write your review on Park Avenue Clemenceau Singapore.

Park Avenue Clemenceau is located snugly in the heart of Singapore's pulsating riverside district where an entire stretch of dining and entertainment outlets beckon you in at nearby Robertson Quay and Clarke Quay. For those with shopping on the agenda, Singapore's efficient network of buses and MRT trains will take you to our world-famous shopping boulevard Orchard Road where an entire day can be spent mall-hopping. Closer to home, there's UE Square, a modern shopping centre that answers all your grocery and dining needs and more.

We are glad to hear that you have enjoyed your recent stay with us, and we look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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167 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
121 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 24 October 2013

Stayed as part of a relocation to Singapore. Good location and clean room... A little too clean as regret not locking away all personal possessions. Complained to front desk staff who seemed used to this complaint but really weren't interested.

Room Tip: Don't stay here...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank StillPhone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammi W, Marketing Manager at Park Avenue Clemenceau, responded to this review, 28 October 2013
Thank you very much for taking the time to write your review on Park Avenue Clemenceau Singapore.

At Park Avenue Clemenceau, we strongly believe that it is our duty to provide all our guests with a warm and high level of hospitality service throughout their stay. Please accept my deepest heartfelt apologies for your lost items from the room, we will look into it accordingly and improve our processes to provide a better service experience in the future.

Thanks and regards,
Sammi Wu
Assistant Marketing Manager
Email: sammiwu@uel.sg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 September 2013

I say this with sincere Honesty and a real heavy heart.
My stay there ended before it actually began. Me and my Family got a suite there to celebrate a birthday we were not told it was a non smoking room and that we can only have 4 persons in the suite. It was a 21St b'day party! who invites 4 ppl? and were told very rudely that we had to leave and when question why the local mainland Chinese Manager said quote" you Indians alway come here and fight"! I have no idea why he(Skinny tall older Chinese gentleman) said this and continued with further race affiliated statements! We decided to leave and a refund was not offered to us only when we demanded for a refund did they agree to it however they had said it'll take longer than a week to receive the refund?. I shall not dwell on this further as i feel really uncomfortable speaking about this however I am seriously appalled by the rude unprofessional behavior of the hotel . I did call the receptionist to speak to a higher authority and she was really nice on the phone but she had transferred me to the same Manager even-though I had requested to her that I want to speak to his superior and not him. That was a very dodgy move they tried to pull.

Having said all of this the suites are really small and I would never stay there ever again as rudeness/Racism should never be tolerated in the service industrie. There's plenty of other places who provide much better services at affordable rates. We have also recorded the conversation in a phone as we when back to the reception to return the keys and asked the same manager why he had made that statement he again made the same race related statements. And apparently the manager is actually a director "Eddie Chan"?

  • Stayed September 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
14 Thank SUDESH007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 April 2013

Great hotel, close to rail way station and only 3 stop from Changi airport. New hotel. Great staff and we enjoyed being so close to many shops. We checked in late at night and they still had staff there. All the shops nearby were also open late so we dropped off our bags and went out to see what was around.

  • Stayed April 2013, travelled with family
    • Value
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Helpful?
2 Thank 083KAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
103 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 29 March 2013 via mobile

It is with a heavy heart that I write this review as it has come to the end of my two week stay at Park Avenue and I have tremendously enjoyed the entire two weeks here.

I stayed in a one bedroom superior apartment which comes with one room, one bathroom, a kitchen with washer/dryer, a small dining area with a dining table for four and a small living area with a sofa, tv and a lazy chair. The shower in my bathroom required for me to step into the bath tub so the bath and shower were not separated. It is not safe for older people and is not disabled friendly. My washing machine was a brand called Indesit and each wash and dry took over 3 hours to complete I'm not sure if that's normal.

In terms of service, the staff at this place need to improve on their attitude. I had housekeeping service three times a week, Tuesday, Thursday and Saturday. The housekeeper cleaned and changed the sheets and towels but didn't help with the dishes. The toiletries were never replenished and they could have been more generous with toilet rolls. Also I had a simple enquiry about parking rates and it took 3 days for the staff to revert with a concrete response. Also one night at 11.30pm I received a creepy phone call from the night guard over a false pretext to ask whether I had received a response to my parking enquiry- it was very disturbing and inappropriate for the guard to call up so late at night.

A light breakfast was provided from Monday to Friday- but the selection was very limited. They only offered some pastries, breads, croissants, fruits, cornflakes, milk, coffee, tea and water.

Aside from the sub standard service, the location is good but not convenient because it is nowhere close to an MRT although there is a taxi stand and a couple of bus stops nearby. I love the fact that Park Avenue is connected to the UE square mall which is not a fantastic mall but its a neighbourhood mall with a jungle gym for kids, art classes for kids, music lessons for kids, nail spa, deli France, o briens, 7-11 store and a cold storage upstairs for groceries! Down the road to the left, there is also a row of Chinese eateries providing food options at a reasonable price.

There are plenty of Japanese and German expat families with their children living close by so there was a very family oriented feel to this place. There are also a good number of wine bars and western dining options nearby and Clarke quay and boat quay are within walking distance.

Travelling to work proved to be a bit challenging as Park Avenue was nowhere near a train station. In the mornings from Monday to Friday, there is a free shuttle bus which travels from UE square to Coleman street which is very close to the City hall MRT. In the evenings the last shuttle is at 6.30pm so the timing did not suit my work hours. Instead I would take the public bus home. From the city hall mrt station, buses 32 and 195 runs back to the river valley road just a minute walk or maybe less to ue square.

I have really enjoyed my stay here and will not hesitate to recommend it to young singles, families and business travellers. Unfortunately due to work requirements, i need to move to a new place on the Marina Bay as the commute was inconvenient for my long hours. For completeness, I thought I would share- parking space is ample. The parking lot is dim and poorly lit- but was safe. The parking charges are as follows: sgd1.50 from 8am to 1.30pm, sgd 2.00 from after 1.30pm to 11pm, sgd 2.00 from 11pm to 8am. Payment is by auto pass.


  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank SnowmanSnipe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 October 2012

I stayed there this September. I shared a common room with a lovely Vietnamese girl. It cost me only 90 SGD/night. I really love this place. Right in the center, a couple minutes away from the Clarke Quay & It's a good place to shop since the Orchard & Somerset are just about 5' away. The room is perfectly furnished & with swimming pool view, plus free breakfast! Totally love it! Will stay there on my next trip to Singapore.

Room Tip: Some blue-collar workers of Int'l companies hire the room for their long-time business trip in S...
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xu x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 August 2012

Room are clean & staff is really polite, Some walking distance from Clarke MRT although they do provide for morning & evening drops to City Hall MRT. Swimming pool is good & GYM is decent.Breakfast is really something which they need to improve.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank aseems84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Avenue Clemenceau

Property: Park Avenue Clemenceau
Address: 81A Clemenceau Avenue #05-18 Park Avenue Clemenceau Suites | UE Square, Singapore 239918, Singapore
Region: Singapore > Singapore
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #30 of 227 Speciality Lodging in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Avenue Clemenceau 4*
Number of rooms: 150
Official Description (provided by the hotel):
Work in a definitive world-class environment. Live in the lap of luxury. Play in a landscape of never-ending excitement. Such is the tantalising allure of a well-rounded stay in Park Avenue Clemenceau. True to our belief in seeing things your way, this serviced apartment is sited in one of Singapore's most enviable spots, next to the riverside and close to all the thrills of the city. Enjoy a colourful stay where every day brings new surprises in the most delightful ways.Live - Indulge in the best of modern comfort with sweeping views of the city from one of our 150 fully-furnished suites available in one- to four-bedroom options.Work - Get some serious work done in between dips at our poolside or at our business centre that comes complete with office facilities.Play - Choose from an eclectic mix of riverside wine and dine establishments or let your hair down in the up-tempo quayside clubbing district after a hard day's work. ... more   less 
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Also Known As:
Park Avenue Hotel Singapore
Park Avenue Clemenceau Singapore

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