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Ibis Singapore on Bencoolen
Ranked #70 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 11 September 2013

In general Singapore hotels are expensive.. we got 2 nights at about 150 AUD/night with a great buffet breakfast. The room is clean, the bed was huge (think we got a ... queen suite? a room anyway with a giant bed), the service was efficient and the location really convenient. They also had a 15 minute 'satisfaction guarantee' in which they would try to attend to your request or problem within 15 minutes.

Room Tip: High level away from vending machines overlooking the temple.
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  • Stayed: September 2013, travelled as a couple
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2  Thank Clara_T21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisBencoolen, Guest Relations Manager at Ibis Singapore on Bencoolen, responded to this reviewResponded 15 September 2013

Thank you for sharing your positive feedbacks with us.

Glad that you found the hotel strategically located, overall ambience clean and the staff helpful.

We truly appreciate your comments and all our team is proud and happy to have played a part in your great stays with us.

Thank you again for your review and we hope to have another opportunity to welcome you back at our hotel in the near future.

Kind Regards,
Nam
Quality Services

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2,752 - 2,758 of 6,702 reviews

Reviewed 10 September 2013

Stayed for just 1 night. Helpful staff, I managed to extend the late check out easily without any hassles.
Location wise.5-10 mins walk from Bugis MRT and it is just right at the back for Bugis temple. Accessible on foot to Cityhall and museum. There is a bus stop right in front of the hotel which you can take to Cityhall too.
Room is small, just what you know about Ibis hotel. But in Singapore, you just can expect much. Pretty near to a hawker centre - Albert Court which you may find very nice local foods there.
There is no toothbrush provided, make sure you byo. There is no complimentary drinking water like most of the hotels do too. No wardrobe, and room slipper. No swimming pool :(

Room Tip: The vending machine located at every floor does not accept new Singapore coins. Lucky there is a 7-1...
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  • Stayed: September 2013, travelled as a couple
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Thank Ultraman87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisBencoolen, Guest Relations Manager at Ibis Singapore on Bencoolen, responded to this reviewResponded 15 September 2013

Thank you for your recent stay with us.

We are extremely delighted that you found the staff helpful and accommodating to your needs in addition to providing friendly and hospitable service.

We are also please to inform that we do provide toothbrush and slipper upon request.

Once again thank you for your review and we look forward to welcoming you back again in the near future.

Kind Regards,
Nam
Quality Services

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Reviewed 10 September 2013

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Accorhotels.com
1  Thank RonnieChua
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Guest Relations Manager at Ibis Singapore on Bencoolen, responded to this reviewResponded 15 September 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 September 2013

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Accorhotels.com
2  Thank CHAK67
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Guest Relations Manager at Ibis Singapore on Bencoolen, responded to this reviewResponded 15 September 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 9 September 2013

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
2  Thank bwham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 September 2013

  • Stayed: September 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
3  Thank oreokobepizza
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 September 2013

Location was great, didn't have a do not disturb sign when we requested one they said they didn't have one. Room was a lot smaller than we were expecting. We were there only for a couple of nights, it's clean which is good. We didn't eat here and it's really close to Bugis Junction.

  • Stayed: August 2013, travelled as a couple
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1  Thank Julsly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ibis Singapore on Bencoolen

Address: 170 Bencoolen Street, Singapore 189657, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#37 Business Hotel in Singapore
#37 Romantic Hotel in Singapore
Price Range: £81 - £122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Singapore on Bencoolen 3*
Number of rooms: 538
Official Description (provided by the hotel):
Ideal hotel location in Singapore next to Singapore shopping & business centers with an 8-minute walk to Bugis MRT. TASTE Restaurant serves international cuisine and local Singapore dishes daily. Best Economy Hotel in Asia Pacific by TTG in 2009-12. Certificate of Excellence awarded by Tripadvisor in 2012-15. FREE WiFi access, international adaptors, USB chargers, complimentary access to 2,300 newspapers, free use of a bamboo bicycle and Reloadable EZ-link card. ... more   less 
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Also Known As:
Ibis Singapore On Bencoolen Hotel Singapore
Accor Singapore On Bencoolen

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