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All reviews little india bugis junction sim lim square free wifi bugis area rooms are small bus stop walking distance central location mrt stations hawker centre food court local food clean hotel short stay location is great late check
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Reviewed 9 July 2014

A clean, bright, functional, no frills business hotel. Ibis has small but well designed rooms, with the necessary travel amenities (outlets, coffee/tea, fridge, work space).. a nice touch was the USB port. The hotel is definitely spartan, but with good air conditioning and clean sheets and towels, and a comfortable bed, it is not a bad option. The WiFi was erratic, which was frustrating, and in the "extra deluxe" rooms, the "free" phone did not work. The restaurant is fine - nothing fancy, and in a food city like Singapore, was a bit disappointing. There is a 7-11 right next door which is convenient for snacks and beverages. The lower floor rooms were noisier than those on the higher floors, but in general the hotel is pretty quiet. As a single woman, traveling alone on business, I was pleased with the hotel and the security. The desk staff was always polite and helpful. I'd recommend the Ibis, but with the caveat that it is a basic business hotel, and not elaborate or fancy.

Room Tip: Ask for a high floor if you want a quieter room
  • Stayed: May 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank MKeren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 11 July 2014

Dear MKeren,
Thank you for taking the time to tell us about your recent stay with us. Whilst I am glad to hear that we provide basic facilities and amenities that met your requirement as a good business hotel, I’m sorry that the “3G Smartphone” did not work. It'll be good if you could share more with us by contacting me via my email address h6657-se1@accor.com as for us to look into these areas for improvement.

Please let us know what transformation we could offer to make your stay from “good” into an “excellent” and memorable one.

Kind regards,
Alison-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 10 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 10 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 July 2014

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 10 July 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 8 July 2014

The room I stayed in was very barebones. Don't expect luxury--but it is a clean, no frills hotel.
The basic necessities that were great include:
- fast enough wifi
- ref that gets cold if you set it right
- cold airconditioning
- tv with some international channels (but no business channels)
- ability to borrow an EZ link pass

Did not come with:
- slippers
- toothbrush

Breakfast was quite good, although packed like it was a school cafeteria. (I was staying over the weekend).

Additional things I liked about the hotel:
- bus stop right in front, to take you to Orchard, and many other places

Some things I didn't like:
- riding bus or mrt back requires a long walk from the stop to get back to the hotel unless I didn't find the right bus.

  • Stayed: July 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Thank chirp333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 9 July 2014

Dear chirp333,
Thank you for taking the time to share your experience with us and I’m glad that you enjoyed the facilities and cleanliness of your room as well as the busses right in front of the hotel that goes to Orchard road and many other places.
With regards to your feedback on the room amenities such as toothbrush and slippers, they are available upon request; simply contact any of our staff for delivery.
You might have noticed that the Bencoolen MRT Station is being built to enhance the transport links in the city area and we are looking forward to its opening in the near future.
Thank you again for your review, and we hope to see you again on your next visit.
Kind regards,
Alison-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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