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Ibis Singapore on Bencoolen
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Reviews (6,767)
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1,993
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All reviewslittle indiabugis junctionsim lim squarefree wifibugis arearooms are smallbus stopwalking distancecentral locationmrt stationshawker centrelocal foodfood courtshort stayclean hotellocation is greatlate check
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2,075 - 2,080 of 6,767 reviews
Reviewed 11 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 12 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 August 2014

The hotel is value for money. The internet access not great with the tablets for that are avilable for use but it has wi-fi. The rooms and were clean as you would expect from an Ibis. The breakfast was brilliant, would go again.

  • Stayed: January 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Brian_Scotland_2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 12 August 2014

Dear Brian_Scotland_2008,
It was our pleasure to have you as our guest and I am delighted that you have enjoyed the stay with us. We certainly look forward to welcoming you back for another great stay in future.
Kind regards,
Alison-Quality Services

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Reviewed 10 August 2014

The location of the hotel is very convenient, about 8 mins walk to bugis MRT station, and is about 35 mins MRT to the airport. The staffs were very helpful and courteous, the room was very clean and comfortable. Everything is good with this hotel, the only thing that is not perfect is the bed is very small.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank YMM07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 12 August 2014

Dear YMM07,
We very much appreciate your comments regarding your stay at the ibis Singapore on Bencoolen.
Thank you for taking the time to give us your feedback and I hope that we will be able to welcome you back in the near future.
Kind regards,
Alison-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014 via mobile

We stayed here on 2 seperate times. First time we had breakfast and second we didn't. The buffet breakfast is well stocked and tasty but at $22 per person...it is very overpriced.

Good points:
5-10 minutes walk to MRT
7 eleven shop right next door
Excellent location near Bugis shopping centre
Free wifi access
Excellent aircon
Simple but clean room
Nice lobby
Tasty breakfast

Bad points:
Hotel too noisy as other guests easily heard
They allow too many guests in 1 room which again adds to the noise level.
Room given on 2nd stay..had a smelly bathroom and mould in it. We asked to change rooms..which we did.
Not given enough towels. Literally 1 towel each.
Bathroom a little too small

Overall, I would say the hotel itself is over priced but can get away with it due to its location. It could do with a cheaper breakfast option!

Stayed: August 2014, travelled as a couple
1  Thank lwa3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 12 August 2014

Dear lwa3,
Thank you for taking the time to tell us about your recent stay with us. It is wonderful to read that your overall experience with us was satisfying and that you enjoyed our central location, clean rooms and buffet breakfast.

We appreciate you bringing to our attention, some noise issues you had experience in your room. Rest assured that we will continue to prevent and eliminate noise by carrying out constant checks as it is our responsibility to ensure the hotel’s maximum occupancy rule is complied with.

Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back to ibis Bencoolen soon.

Kind regards,
Alison-Quality Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this reviewResponded 12 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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