We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (7,330)
Filter reviews
7,330 results
Traveller rating
2,221
3,930
1,001
121
57
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
2,221
3,930
1,001
121
57
See what travellers are saying:
Selected filters
Filter
Updating list...
156 - 161 of 7,330 reviews
Reviewed 31 May 2019

Hi once again my relatives from Malaysia were so pleased to have stay at IBIS Ben, location and eateries around this area for them are almost perfect. Room was spacious enough for them and the cleanliness of the room is good.

Date of stay: May 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank jeff_chan23
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ibisBencoolenSG, General Manager at ibis Singapore on Bencoolen Hotel, responded to this reviewResponded 2 June 2019

Dear jeff_chan23

Thank you for the raving review. We're heartened to hear that our hotel has become the preferred choice of hotel for you and your family. We look forward to warmly welcoming you again for another fantastic stay.

Sincerely,
Jessica Uekermann

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2019

I liek the fact that they have available computers at the lobbby to be used by the guests while waiting for the rides. FD staff are very courteous and friendly. For the Breakfast -I suggest to put more continental bfast choices. I feel there is a lack of it. Nonetheless the location is perfect.

Date of stay: May 2019
1  Thank rossegamban
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ibisBencoolenSG, General Manager at ibis Singapore on Bencoolen Hotel, responded to this reviewResponded 30 May 2019

Dear Rossegamban

Thank you for your five stars.

We're really glad to hear that you had a fantastic time with us. The web corner is great indeed for some leisure browsing while waiting for rides. We'll also definitely review your comments with the culinary team to make breakfast more exciting for you the next time you visit.

It was our pleasure looking after you and we hope to see you again soon.

Sincerely,
Jessica Uekermann

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2019

This hotel is well located, there are 2 metro stations nearby and also the bus line that goes to the airport is less than 10 minutes walking from there. There are couple of restaurants and the main attractions are also on a walking distance. Any surprise with the hotel, with a 3 star standard. The room is not as big as here in Europe, but compared with the hotels in Singapour is ok. Ask for a room on the upper levels to have a better view.

Room tip: Best views in upper floors
Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank VeroLSpain
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ibisBencoolenSG, General Manager at ibis Singapore on Bencoolen Hotel, responded to this reviewResponded 30 May 2019

Dear VeroLSpain

Thank you for reviewing us on TripAdvisor.

We're pleased to note that the location has been a winning factor during your stay with us. We hope you had a great time exploring the vicinity and trying out local delicacies at the nearby eateries. Do approach our colleagues for tips and the best places to check out during your future visits. It's nice to know that the room size wasn't too much of a bother.

All of us look forward too seeing you again soon.

Sincerely,
Jessica Uekermann

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2019

Have no complaints about our couple of nights at this hotel. Room was clean and of a reasonable size for two (though only just). Room features included bar fridge, electric jug, teas etc (though no teaspoon), wall safe, ironing board, iron, hairdryer. That is, everything we needed. Wifi reception was good, didn't turn on TV. Probably best of all was the hotel's very central location, with four MRT stations within an easy walk, including Bugis Station from which we could take a train direct to Changi Airport. Would certainly stay here again.

Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank JElliot32
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ibisBencoolenSG, General Manager at ibis Singapore on Bencoolen Hotel, responded to this reviewResponded 27 May 2019

Dear JElliot32

Thank you for your five star rating.

Our location has certainly made us one of the preferred hotels by many travellers such as yourself. Other than that, we're glad that you found the hotel's facilities adequate and the room size didn't hinder your overall experience.

We're so happy to know we've earned ourselves a new fan and look forward to welcoming you back to our property.

Sincerely,
Jessica Uekermann

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2019

All staff members that I encountered at this hotel from the time I checked in up to the time I checked out were just wonderful. Attentive and always willing to help with a smile. They just made my stay comfortable and unforgettable.
Congratulations to the management for recruiting a great staff...

Date of stay: May 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
2  Thank john L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
ibisBencoolenSG, General Manager at ibis Singapore on Bencoolen Hotel, responded to this reviewResponded 27 May 2019

Dear John L

Thank you for reviewing us on TripAdvisor.

We're really glad to know that your stay with us was worth an incredible five star rating. It is even more rewarding to note that our team has left such a positive impression on you. This is exactly what we strive to achieve by going above and beyond for our guests. Your lovely compliments will surely be shared with our colleagues as it will certainly serve as great encouragement.

All of us look forward to welcoming you for another fantastic experience.

Sincerely,
Jessica Uekermann

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews