Hi once again my relatives from Malaysia were so pleased to have stay at IBIS Ben, location and eateries around this area for them are almost perfect. Room was spacious enough for them and the cleanliness of the room is good.
Dear jeff_chan23
Thank you for the raving review. We're heartened to hear that our hotel has become the preferred choice of hotel for you and your family. We look forward to warmly welcoming you again for another fantastic stay.
Sincerely,
Jessica Uekermann
I liek the fact that they have available computers at the lobbby to be used by the guests while waiting for the rides. FD staff are very courteous and friendly. For the Breakfast -I suggest to put more continental bfast choices. I feel there is a lack of it. Nonetheless the location is perfect.
Dear Rossegamban
Thank you for your five stars.
We're really glad to hear that you had a fantastic time with us. The web corner is great indeed for some leisure browsing while waiting for rides. We'll also definitely review your comments with the culinary team to make breakfast more exciting for you the next time you visit.
It was our pleasure looking after you and we hope to see you again soon.
Sincerely,
Jessica Uekermann
This hotel is well located, there are 2 metro stations nearby and also the bus line that goes to the airport is less than 10 minutes walking from there. There are couple of restaurants and the main attractions are also on a walking distance. Any surprise with the hotel, with a 3 star standard. The room is not as big as here in Europe, but compared with the hotels in Singapour is ok. Ask for a room on the upper levels to have a better view.
Dear VeroLSpain
Thank you for reviewing us on TripAdvisor.
We're pleased to note that the location has been a winning factor during your stay with us. We hope you had a great time exploring the vicinity and trying out local delicacies at the nearby eateries. Do approach our colleagues for tips and the best places to check out during your future visits. It's nice to know that the room size wasn't too much of a bother.
All of us look forward too seeing you again soon.
Sincerely,
Jessica Uekermann
Have no complaints about our couple of nights at this hotel. Room was clean and of a reasonable size for two (though only just). Room features included bar fridge, electric jug, teas etc (though no teaspoon), wall safe, ironing board, iron, hairdryer. That is, everything we needed. Wifi reception was good, didn't turn on TV. Probably best of all was the hotel's very central location, with four MRT stations within an easy walk, including Bugis Station from which we could take a train direct to Changi Airport. Would certainly stay here again.
Dear JElliot32
Thank you for your five star rating.
Our location has certainly made us one of the preferred hotels by many travellers such as yourself. Other than that, we're glad that you found the hotel's facilities adequate and the room size didn't hinder your overall experience.
We're so happy to know we've earned ourselves a new fan and look forward to welcoming you back to our property.
Sincerely,
Jessica Uekermann
All staff members that I encountered at this hotel from the time I checked in up to the time I checked out were just wonderful. Attentive and always willing to help with a smile. They just made my stay comfortable and unforgettable.
Congratulations to the management for recruiting a great staff...
Dear John L
Thank you for reviewing us on TripAdvisor.
We're really glad to know that your stay with us was worth an incredible five star rating. It is even more rewarding to note that our team has left such a positive impression on you. This is exactly what we strive to achieve by going above and beyond for our guests. Your lovely compliments will surely be shared with our colleagues as it will certainly serve as great encouragement.
All of us look forward to welcoming you for another fantastic experience.
Sincerely,
Jessica Uekermann
