You can read about the facilities in other reviews. Of note, the pool and surrounding area on the 12th floor is amazing.
What I would like to call attention to is the service. I stayed at the Quincy for a week with a group of about 25 other students for a class we were all taking in Singapore. Every staff member was amazing! Every single one of them!
Not only did they always engage with a smile and a warm greeting, but they anticipated every move- from grabbing an extra chair to bring to the table in the lobby area to calling a cab to retrieving luggage. It was uncanny how they were thinking in advance of what your next need might be. And they did it all with such a joyful, warm attitude that made you feel like you were family.
I cannot say enough about the staff. They truly care about the guests and are on top of everything.
I work for an organization that trains others in customer service, and this experience qualifies as an excellent customer service story in my book.
Thank you Quincy staff!
- Official Description (provided by the hotel):
- A multi-award-winning boutique hotel, Quincy is catered to meet the demands of both the busy business executive, as well as the discerning leisure traveller of today. Having recently won the Best Hotel Experience Award at this year’s Singapore Tourism Awards 2017 as well as the Travellers’ Choice Award for seven years running (2011 – 2017), Quincy carves out its niche by catering to modern-day business and leisure travellers who seek a departure from your run-of-the-mill hotel accommodation. From our stylish lobby, to our colour-changing, LED illuminated pool deck at our infinity pool, we are re-defining the way our guests experience hotel stays. Quincy's signature benefits means all guests get Club treatment, including buffet breakfast, all-day light refreshments, complimentary mini-bar, complimentary 2-piece laundry (minimum two night stay) and free Wi-Fi. Quincy. Stay Different. ... more less
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- Also Known As:
- Quincy Hotel Singapore
- The Quincy Hotel By Far East Hospitality Singapore