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“Great property, excellent service”

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The Quincy Hotel by Far East Hospitality
Ranked #6 of 312 Hotels in Singapore
Certificate of Excellence
San Diego, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great property, excellent service”
Reviewed 7 June 2014

You can read about the facilities in other reviews. Of note, the pool and surrounding area on the 12th floor is amazing.

What I would like to call attention to is the service. I stayed at the Quincy for a week with a group of about 25 other students for a class we were all taking in Singapore. Every staff member was amazing! Every single one of them!

Not only did they always engage with a smile and a warm greeting, but they anticipated every move- from grabbing an extra chair to bring to the table in the lobby area to calling a cab to retrieving luggage. It was uncanny how they were thinking in advance of what your next need might be. And they did it all with such a joyful, warm attitude that made you feel like you were family.

I cannot say enough about the staff. They truly care about the guests and are on top of everything.

I work for an organization that trains others in customer service, and this experience qualifies as an excellent customer service story in my book.

Thank you Quincy staff!

  • Stayed June 2014, travelled on business
    • Value
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Helpful?
1 Thank todd_willer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaWLee, Manager at The Quincy Hotel by Far East Hospitality, responded to this review, 8 June 2014
Dear todd_willer,

ThanQ for your perfect score of Quincy!

We are delighted to read about your fabulous review.

The Qool Team is grateful for your appreciation towards our facilities and service. The team is encouraged by such inspiring comments and delighted to know that their efforts are being appreciated.

The Qool Team looks forward to welcoming you again for another memorable stay experience in the near future.

“Quincy. Blurring the line between work and play”

Qool regards, Chris
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Denpasar
Level 5 Contributor
77 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 5 June 2014

I have been visiting the Quincy on a regular basis since it opened a couple of years ago. The hotel is located in a perfect location when I am visiting the city for business. Great design and layout of the room, good bathroom amenities, free wifi and the all inclusive concept works for me.

Throughout the years the hotel has considerably increased their rates and the all inclusive benefits have somewhat reduced. Still a nice hotel but the management should offer something more to their loyal return guests in case they wish to continue to raise prices this way.

  • Stayed April 2014, travelled on business
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Helpful?
Thank marcusag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaWLee, Manager at The Quincy Hotel by Far East Hospitality, responded to this review, 8 June 2014
Dear marcusag,

Thank you for choosing to stay with Quincy during your last trip to Singapore!

Your repeat visits are a positive testament to the stay experience that we have provided.
We are delighted that you enjoyed our hotel rooms, Club offerings and that our location has served you well.

We appreciate your feedback and if you would allow, I would like to invite you to contact me directly at christinalee@fareast.com.sg so that we may address your feedback better.

“Quincy. Blurring the line between work and play”

Qool regards, Chris
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Sydney
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed 3 June 2014

Wonderful staff greet you on arrival, and take the time to explain all the "Q"uirks of the hotel. Stylish and friendly staff (I love the uniforms), and stylish hotel. Even though te rooms are small, the space is well allocated without feeling squeezed.
The location is very central to Orchard Rd and the subway system.
We especially appreciated being able to use the pool area for relaxation and showering in the evening prior to our evening international flight.
We will stay here again!

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank M G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaWLee, Manager at The Quincy Hotel by Far East Hospitality, responded to this review, 8 June 2014
Dear M G,

ThanQ you for your review!

Qool Team is thrilled to receive your kind endorsement for its services, product and location. We are happy to be able to live up to your expectations and look forward to your next visit soon!

“Quincy. Blurring the line between work and play”

Qool regards, Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 June 2014

It's a nice boutique hotel on a quiet street very near to orchard road. A ten minute stroll down the hill and you will arrive right behind paragon shopping mall. Its boutique modern style that requires a slick upkeep to maintain the modern concept. But it's all looking tired and old. My beddings were not crisp and new nor was my bathroom rug which was straggly. Just poor upkeep.The staff service was helpful and friendly. The restaurant was ok offering free all day snack, nothing special on a low quality scale. But do stay there if you are not fussy. It's ok. But I think I'll try somewhere else next time.

Room Tip: Don't stay second floor corner room 202. Apparently you can hear the toilet flush from above.
See more room tips
  • Stayed May 2014, travelled on business
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Helpful?
Thank PomeloB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaWLee, Manager at The Quincy Hotel by Far East Hospitality, responded to this review, 8 June 2014
Dear PomeloB,

ThanQ for taking time to provide us your honest feedback!

We have taken note of the various comments highlighted and regret the disappointing experience in some of the areas. We will review these areas with our team for further improvements!

“Quincy. Blurring the line between work and play”

Qool regards, Chris
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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 June 2014

My wife and I picked The Quincy Hotel for a 3D/2N weekend staycation. Quint, fancy boutique hotel with an all-inclusive package that virtually meant we never have to step out into the heat - what more could we ask for? The Qool weekend package at The Quincy Hotel turned out to be all that and more.

The service staff were all impeccably friendly. Not quite perfectly polished to 5-star standards (most noticeably getting my bookings wrong initially) but pretty much every staff is trying their best to make their customers comfortable and happy.

The rooms were spacious and clean, mini-bar well stocked. The only complain was beds were too soft for our liking, which slightly affected our rest at night though the blackout blinds and quietness adequately make up for this. Also helps that we did not have a heavy itinerary, which allowed us to sleep in longer.

The food was relatively good. Buffet spreads were standard, but our favourites were the local dishes from the kitchen during preset meal times. The evening cocktails were initially slightly light on the alcohol but the staff were quick to adjust to our preference.

But the best part of our stay were easily the Couple Art Jamming and Cupcake Baking sessions. These made the stay at The Quincy Hotel extra special (you even get to keep your own art canvas and cupcakes) which, in my opinion, are icing on a sweet cake of a boutique hotel in Singapore. Perhaps not what some couples would prefer if running through a checklist of to-do, to-see and to-eat in Singapore is your kind of thing. But otherwise, it's easy to see why The Quincy Hotel will continue to be a top notched getaway within a city as well as staycation venue for couples in Singapore.

Our special compliments to Nadia, Henessy, Fazli and all the kitchen staff who made our stay in The Quincy Hotel a memorable one. We are glad to have our art jam painting as a souvenir of our stay.

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank DanYanTheMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaWLee, Manager at The Quincy Hotel by Far East Hospitality, responded to this review, 8 June 2014
Dear DanYanTheMan,

We appreciate the time you have taken to write this excellent review here on Trip Advisor and it was indeed a pleasure to read about your enjoyable experience at Quincy especially during the art jam and cup cake baking sessions.

We will pass your appreciation on to Hennessy,Fazli,Nadia and the rest of the team. It is always heartening to know that the team’s efforts are appreciated by our guests.

Qool Team would love to have you back at Quincy soon.

“Quincy. Blurring the line between work and play”

Qool regards, Chris
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Edinburgh, United Kingdom
Level 5 Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 June 2014

I recently stayed at the Quincy for two nights while in Singapore on business. The hotel is excellent and delivers an extremely high standard or service and quality across the board. This was my second stay at the Quincy which they were aware of and they had a couple of nice touches such as a welcome card which refelcted that fact. The stay at Quincy begins with the airport pick up which is superb and takes all the stress out of getting from the airport to the hotel. Once I arriced at the hotel the greeting from the staff was warm and friendly and very professional as were the staff throughout my visit. I had a fantastic room that felt brand new and was extremely clean. On this visit I aslo used the gym and the pool on the 12th floor. The gym is a little limited but has enough equipment to keep you ticking over. The pool is amazing and offers a great view over the city. If had one complaint it would be about the food on offer at night. The food is good but there are limited choices with only 3 main dishes to choose from. Overall I wouldn't hesitate to recommend the Quincy it is an excellent hotel with excellent staff, rooms and facilities.

  • Stayed May 2014, travelled on business
    • Value
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Helpful?
2 Thank Andrew1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaWLee, Manager at The Quincy Hotel by Far East Hospitality, responded to this review, 8 June 2014
Dear Andrew1979,

Qool Team delights in your complimentary comments regarding the Club offerings, services and facilities provided.

We appreciate your strong recommendation to our readers through your review and look forward to welcoming you back to Quincy

“Quincy. Blurring the line between work and play”

Qool regards, Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 June 2014

Check-In and Check-Out were fast (took less than minutes). All details of the bookings were accurate.
WIFI connection is good (I stayed on the 8th Floor).
Pool and Gym facilities were awesome. There were chilled water and isotonic drink for your after-exercise! Worth mentioning - the pool and gym are accessible 24Hour.
Room was comfy, bed and pillows were extremely nice to sleep with.
Dining was not too bad, where you get light refreshment and drinks between 12-8PM. Cocktails are served 6-8PM.

I've to specially mentioned Ginly Lim (Senior Guest Service Executive) for her excellent hospitality and service. Ginly welcomed me at the front desk, she was extremely warm and helpful. Her attention to details is truly professional and yet personalised. She even made arrangement to send up a cake to celebrate my belated birthday and a glass full of M&M chocolates for my 4year old son.
She's a real true ambassador of Quincy. Keep up the great work, Ginly!

I'll definitely revisit Quincy again.

  • Stayed May 2014, travelled with family
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Helpful?
1 Thank AlbertTayCS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaWLee, Manager at The Quincy Hotel by Far East Hospitality, responded to this review, 8 June 2014
Dear AlbertTayCS,

ThanQ for your positive review!

We are delighted that you had an exceptional stay experience and particularly enjoyed the facilities

I shall pass on your appreciation to Ginly. I am sure she will be encouraged by such inspiring comments and for being able to create a positive experience for our guests

Qool team hopes you will be thinking of us when you next intend to get away!

“Quincy. Blurring the lines between work and play”

Qool regards, Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Quincy Hotel by Far East Hospitality

Property: The Quincy Hotel by Far East Hospitality
Address: 22 Mount Elizabeth, Singapore 228517, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Singapore
#6 Luxury Hotel in Singapore
#10 Romantic Hotel in Singapore
#11 Family Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Quincy Hotel by Far East Hospitality 4*
Number of rooms: 108
Official Description (provided by the hotel):
A multi-award-winning boutique hotel, Quincy is catered to meet the demands of both the busy business executive, as well as the discerning leisure traveller of today. Having recently won the Best Hotel Experience Award at this year’s Singapore Tourism Awards 2017 as well as the Travellers’ Choice Award for seven years running (2011 – 2017), Quincy carves out its niche by catering to modern-day business and leisure travellers who seek a departure from your run-of-the-mill hotel accommodation. From our stylish lobby, to our colour-changing, LED illuminated pool deck at our infinity pool, we are re-defining the way our guests experience hotel stays. Quincy's signature benefits means all guests get Club treatment, including buffet breakfast, all-day light refreshments, complimentary mini-bar, complimentary 2-piece laundry (minimum two night stay) and free Wi-Fi. Quincy. Stay Different. ... more   less 
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Also Known As:
Quincy Hotel Singapore
The Quincy Hotel By Far East Hospitality Singapore

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