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“Pathatic Hotel - avoid”

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Santa Grand Hotel Little India
Ranked #171 of 312 Hotels in Singapore
Pune, India
Level Contributor
2 reviews
“Pathatic Hotel - avoid”
Reviewed 26 June 2014

Very small room, bathroom within the room with glass partition. Smelly backyard, bad TV, only 8 local channel no world cup broadcast channel. Not enough powerplug. No remote for AC. Rude reception. Overall avoid it.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank SandipNJadhav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Little India, responded to this review, 8 July 2014
Dear SandipNJadhav,

Thank you for your feedback. We are disappointed that you did not enjoy your time with us. We will look into the suggestions you made and make the appropriate improvements.

Regards,

Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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329 reviews from our community

Traveller rating
    56
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    91
    26
    20
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 June 2014

Stayed for 2 nights on way back to London from Bali. I had room at the front which had a fair bit of street noise. The room is small but more than adequate with an excellent bathroom. Very convenient for Little India MRT, less than 10 minute walk. Helpful staff. Very good value for money.

Room Tip: Try for room not facing the street.
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank PatrickMLondonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Little India, responded to this review, 8 July 2014
Dear PatrickMLondonUK,

Warmest greetings from Santa Grand Hotel Little India. It is lovely to hear that you've enjoyed your stay with us. Indeed, our convenient central location connects guests to other parts of Singapore easily. We look forward to seeing your return!
Thank you very much.

Regards,

Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
Reviewed 17 June 2014

Generally not impressed
Room is very small
I asked for a quiet room as I have a baby but the room we have is noisy - you can hear the elevator clanking everytime it's used and the noises on the street as though they're right on the room with you
They don't provide complimentary soap.
The room is poorly laid out, the bathroom light switch is outside the bathroom near the front door
Windows are boarded up so you can't see outside
I definitely made a mistake booking this place

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asha_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Little India, responded to this review, 8 July 2014
Dear asha_00,

Thank you very much for your feedback regarding your stay with us at Santa Grand Hotel Little India. We are sorry that our room did not meet with your expectations. We will look into the issues you stated and make an improvement to our hotel.

Regards,

Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Reasonably priced hotel for Singapore. This was a "superior" room which was spacious enough and had a window facing away from the street. The room facilities (fridge, TV, etc,...) functioned well and the room was comfortable. The staff were very courteous and helpful.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank DrDavidCo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Little India, responded to this review, 16 June 2014
Dear DrDavidCo,

Thank you for your wonderful review. We are glad that our staff and facilities have met with your expectations. We wish for you to return to us on your next trip to Singapore!

Regards,

Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 May 2014

We stayed (myself, wife and daughter) stayed from 25/5/2014 till 28/5/2014. Here are the good things.
1) Location : in the heart of Little India, near to many Indian restaurants
2) Just in the corner of Serangoon road.
3) Quite convenient
4) Neat and clean
5) Good staff
6) Amenities

Some things of concern

1) Size of the room, but I assume that this is same with other hotels
2) Non-provision of face towels, hand shower(only normal shower is there which might a
matter of concern when you take small kids)

I would like to appreciate and say thanks to Mr.Jimmy at the reception and Mrs. Annamma of house keeping.

Room Tip: Ask for the executive room if you are travelling with family, since you get extra bed
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GiriSN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Little India, responded to this review, 1 June 2014
Dear GiriSN,

Thank you for choosing Santa Grand Hotel Little India! We are pleased to hear that our team provided you with prompt and attentive service that made your stay a memorable one! Yes indeed, there are many different eateries just a walking distance away from our hotel and we are glad that you enjoyed them!

Thank you for sharing your experiences with us and we hope to welcome you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2014

Ideal location for family visit when you are looking fornight stay only. Except for small deluxe double bed room which is not convenient for a family with 9 year old kid, it is an ideal location in Little India close to MRT and well connected to all places in Singapore. Dhoby ghat which has a MRT connection to al points in Singapore is the next MRT stop.

Room Tip: If you are travelling with a young kid say 9-10 years choose room bigger than deluxe double bed or e...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ritesh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Little India, responded to this review, 19 May 2014
Dear Ritesh M,

Thank you for sharing your experiences with us here on TripAdvisor! We appreciate your review and we are pleased to hear that you enjoyed the location of our hotel. Yes indeed, public transport is just a walking distance away from our hotel!

Thank you for choosing Santa Grand Hotel Little India, and we hope to welcome you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madrid, Spain
1 review
Reviewed 16 May 2014

I stayed at Santa Grand Hotel from 2nd of May to 5th. The room was good, with window, comfortable beds, good aircon, the wifi has high speed, modern bathroom design.
The service was really nice and kind. The room was clean, no noise from the street.
If I would have to stay again at a hotel in Singapore, I will choose this one again in Little India.
The recepcionist was really helpful.
I fully recommend this hotel. The area is really nice, Lots of things to visit and see.

Room Tip: Ask in the booking for a room with a window
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank INES D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Little India, responded to this review, 19 May 2014
Dear INES D,

Thank you for choosing Santa Grand Hotel Little India! We are delighted to hear that you had an overall enjoyable stay with us! We are also happy to hear that our team provided you with prompt and attentive service that made your stay a memorable one.

Thank you for sharing your experiences with us and we look forward to welcoming you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Santa Grand Hotel Little India

Property: Santa Grand Hotel Little India
Address: 3 Veerasamy Road Santa Grand Hotel Little India, Singapore 207309, Singapore
Region: Singapore > Singapore > Little India
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #171 of 312 Hotels in Singapore
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Santa Grand Hotel Little India 2.5*
Number of rooms: 20
Official Description (provided by the hotel):
Conveniently located at the junction of Serangoon and Veerasamy Road, the Santa Grand Hotel Little India is surrounded by places of interest such as Arab Street, Little India Arcade and a Sikh temple, not to mention the well known shopping haven Mustafa Centre and the sights, smells and sounds of Little India. Offers an intimate boutique setting, rich, distinctive floral motif and ethnic design, this hotel was converted from a five-storey 1950s building. It offers all the convenience of a modern hotel with fantastic guest services. Critically located in the heart of Singapore's Indian Cultural enclave, the hotel will provide marketing opportunities for mostly visitors who wish to experience a holiday with an Indian culture or festival, key of which will be Deepavali and Thaipusam. It would also be a big attraction for the more up-market visitors who are in town for business or for sourcing of luxury goods. The IT mecca of Sim Lim is a second major draw for Little India. With this internationally known IT mall on our doorstep, many visitors will select Little India specifically to take advantage of the fantastic selection of IT products and accessories that are on offered. ... more   less 
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Also Known As:
Santa Grand Hotel Little India Singapore

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