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“great place, excellent staff, & great hospitality”
5 of 5 bubbles Review of Wangz Hotel

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Wangz Hotel
Ranked #10 of 306 Hotels in Singapore
Certificate of Excellence
Doha, Qatar
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“great place, excellent staff, & great hospitality”
5 of 5 bubbles Reviewed 3 November 2012

Wangz is a very new boutique hotel close by Orchard road. Outram park MTR is at walking distance. I stayed with my 2 kids. Small things make a huge difference, when travelling with kids & suffering with jet lag. Wangz staff was very prompt, polite and well informed. they helped us navigate through out our stay. the free shuttle service from the hotel to orchard street & other key locations was a bonus. Since the hotel is new, therefore room cleanliness, furniture & aesthetic decor is pleaseing to the eye. the manager of the place dropped by every morning at breakfast to enusre we are comfortable. Perfect place to stay for self, office work, or with family. kids may get antzy because there is no pool or other recreation activity inside the hotel. We did not mind having the pool at all. the room comes with complimentary bottles of water each day & beverages (non- alcoholic) from the minibar. there is an inidian restuarant at walking distance that kept us vegetarians fed when we arrived late night from our return from nite safari at the zoo. breakfast was filling and substantial to meet our needs. free wireless access at all times including movie rentals. Price wise, one of the best place to stay during our stay in Singapore

Room Tip: thevroom selection is based on the size of ur family. delux room can comforatbly fit 2A&1K
See more room tips
  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GA3_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, The Management of WANGZ Hotel at Wangz Hotel, responded to this review, 7 November 2012
Dear GA3_11,

Thank you for the pleasant review. We understand the challenges of travelling with children and are glad to have helped make your vacation more enjoyable.

May we welcome you and your family back again on your next visit.


Best regards,

Wang Zhiling
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,181 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 2 November 2012

ooked a deluxe room as I really like the picture of the room shown on the website. I also made some special requests during booking and I am really glad that the requests were taken into account. I arrived at the room and find that the room looks really nice (as good as the picture) and is very neat and clean. The complimentary bath items (shower foam, shampoo, conditional) are molten brown brand and they smells really good. The bed is very comfortable and I had a good night sleep on it. The breakfast is not bad too. Everything is good however I am unsure of how to use some gadgets in the room (the alarm clock with ipod player) and I guess it might even be spoilt. It will be good if there is some notes or information on how to use it. Also, the music sounds eerie in the middle of the night hence it will be good if the room has a button to turn on/off the pipe in music, or to turn up or down the volume, and that will certainly impress customers.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Lx6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, The Management of WANGZ Hotel at Wangz Hotel, responded to this review, 3 November 2012
Dear Lx6,

Thank you for writing this review.

We are glad to have met your expectations during your recent stay at the hotel.

Should you return to our hotel, you may like to know that the volume of the piped-in ambient music can be adjusted (and turned off) via a knob located on the wall to the right of the writing desk. I am also sorry to read that you were not able to enjoy the iPod player so please do not hesitate to contact the Front Desk for any kind of assistance in future.

I invite you to visit us again as you fully appreciate our accommodation experience. Till we meet again.


Best regards,

Wang Zhiling
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 1 November 2012

Hey what a lovely surprise this hotel is. Not perfect, but few are. Wangz is a couple of blocks from Chinatown and has more of a suburban setting than the big brands in town. It only has a limited number of well appointed rooms - and we got an upgrade on our second visit - very nice indeed.

Rooms are modern, good beds, everything is super clean, nice bathrooms (even a bit funky) and the minibar is well stocked. Restaurant has OK food -- expensive, but hey, it is a hotel. Breakfast was fine, but as always in SE Asia, the coffee is dreadful.

I would strongly recommend staying here as distinct from the travel agent/branded places. You can get a good deal on Agoda.

Staff were fine, but the big problem no-one - and that includes taxi-drivers, knows where it is. The room cards have a smeared and unreadable map, and even if that was ok, how would you advise your cabbie from the airport? So - our advise to hotel and you is to photograph a map showing its location to show cabbies. Singapore might be an English speaking country, but explaining locations such as this tests the limits. We had some odd experiences in this department.

And, while you are in Chinatown, check out the YumCha restaurant - very nice.

  • Stayed November 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank fwc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, The Management of WANGZ Hotel at Wangz Hotel, responded to this review, 3 November 2012
Dear fwc,

We are glad that you had a pleasant experience at our hotel.

I apologise for the inconvenience the lack of knowledge to our location may be brought you and thank you for your feedback. Our guests' experience is very important to us and we will look into how to improve it.

While you check out the Online Travel Agents for rates, please visit our website for exclusive room packages as well.

Thank you once again for choosing WANGZ Hotel and may we welcome you back on a third visit.


Best regards,

Wang Zhiling
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 29 October 2012

We stayed at the Wangz Hotel for 6 nights and from the moment we arrived the service was amazing. The hotel is in a great area, with a 2 minute walk from Tiong bahru bakery and markets and a 5 minute walk from restaurants and cafes such as 40 hands coffee and open door policy. It is a 5 minute taxi ride from orchard road (around $6) and a 10 minute ride to raffles city and marina bay sands (around $10). The hotel does run free shuttles to Vivo City (shopping centre near Sentosa Island) marina bay sands, Orchard Road and the MRT (outram). The MRT is also about a 8 minute walk from the hotel. The rooms are fresh, clean and very modern. There are DVD players in each room with a wide variety of DVD selections available at the front desk. Complimentary breakfast is included each morning which consists of cereals, breads and pastries, local Asian foods, fruits, juices, coffee and tea, and you can also order eggs and bacon.

When catching a taxi back to the hotel, just ensure you have your room key card on you as it has a map of where the hotel is located on the back and some taxi drivers have never heard of the hotel before as it is relatively new.

When catching a taxi from the hotel Id recommend ordering a taxi 10 minutes in advance from the front desk as they will have to call one in.

Overall it was a great experience and a lovely new hotel. The staff were great and helpful, each always ensuring we had everything we needed. The hotel has a rooftop bar which is nice to go for a drink at the end of the day and is quiet and peaceful away from the hustle bustle of the city. The hotel is a great choice which is reasonably priced and I would stay here in a heartbeat again.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MR_traveller_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, The Management of WANGZ Hotel at Wangz Hotel, responded to this review, 7 November 2012
Dear MR_traveller_99,

Thank you for such a detailed review. We are really glad you enjoyed the accommodation experience in our hotel and the Tiong Bahru vicinity.

We’d love to see you again when you make another trip back to Singapore.


Best regards,

Wang Zhiling
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toowoomba, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 29 October 2012

Picked Wangz based on tripadvisor reviews and price. Stayed 7 nights. Location is good with Outram MRT a few minutes walk away. Staff were very friendly and attentive, particularly Diana in the Nectar Restaurant. Our first room (Deluxe on 2nd floor) was a little disappointing. This room was set up for disabled guests and had no lid on the toilet and for some reason there was no hot water to the basin. The pipe was there but not connected to the tap. On our second day there was no hot water in the shower. We were not happy so complained to the management and asked for another room. After a short delay we were moved to another room on the 4th floor. This room was ideal and had no issues, plus the view was far more pleasing. All staff on duty at the time sent a bottle of wine and a card personally signed by each of them apologising for the inconvenience. A well received gesture on our part. Rooms are very well soundproofed, beds are very comfortable and serviced to a high standard. Breakfast was of a good standard with enough variety to choose something different each day. Breakfast is available from 7am each day but sometimes everything was not ready by then. Not many guests seem to get up early. Lunch choice was quite good and guests receive 25% discount on price. Dinner was in 3 course sets with little choice. Not as much variety as lunch or from the Room Service menu. However, there are many restaurants and a Hawker Centre within easy walking distance of the hotel if you want/need cheaper and more authentic Singapore food. The rooftop bar is spectacular at night and bar nibbles are excellent. All amenities of the hotel are of a high standard and all the staff are very attentive and friendly. We would recommend to anyone who doesn't need a pool or lots of room for kids to run around in. Would definitely stay there again.

Room Tip: Higher floors have better views and slightly less road noise, although the soundproofing is such tha...
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, The Management of WANGZ Hotel at Wangz Hotel, responded to this review, 30 October 2012
Dear Stephen V,

Please accept our apologies again for the inconvenience caused during your recent stay at the hotel. We are pleased to read that you enjoyed your visit nonetheless and appreciate your comments and suggestions on how we can improve our guests' experience.

Thank you once again for choosing WANGZ Hotel and may we welcome you and your wife back again in the near future.


Best regards,

Wang Zhiling
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 29 October 2012

I have my I night staycation in Wangz. The staff are very polite and friendly. I left my note book at the reception during check in. The staff noticed it and returned to me. She also informed us the shuffle bus service provided to Outram station as the location is about 500m from the mrt station.

I love Wangz's design in every corner including the room, corridors and even dining area. It's truly a boutique hotel. And the in room stereo is my favorite during my stay.

  • Stayed August 2012
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank SiangSia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, The Management of WANGZ Hotel at Wangz Hotel, responded to this review, 30 October 2012
Dear SiangSia,

We are pleased to know you had a memorable experience at the hotel. We certainly hope that you will consider staying with us again when you plan your next well-deserved getaway.


Best regards,

Wang Zhiling
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 28 October 2012

My wife planned a staycation for our first anniversary at Wangz Hotel after reviewing the website. We were pleasantly surprised by the quality of our room, which was really superb with designer-looking furniture impressing us at every corner of the room. However, our experience was tarnished by a really rude staff (a chef) when we went for breakfast the next day. When I asked him very politely for utensils, to my shock and dismay, he curtly told me to refer to the waiters and walked away. If that was his idea of customer service, I think he failed miserably. I will not be returning to the hotel anymore after this and it is indeed regrettable that the actions of one staff damaged my image of Wangz Hotel, which was otherwise ok.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
5 Thank DavidKwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, The Management of WANGZ Hotel at Wangz Hotel, responded to this review, 28 October 2012
Dear DavidKwong,

On behalf of the Management, I sincerely apologise for the unpleasant experience you encountered with the breakfast chef. I would like to highlight that this is definitely not our usual practice and it is always our goal to provide exceptional service to all hotel guests.

May I ask for a second opportunity to serve you and your wife again in the future and I assure you that it will definitely be a totally different experience.

Thank you.


Best regards,

Wang Zhiling
Marketing & Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wangz Hotel

Property: Wangz Hotel
Address: 231 Outram Road, Singapore 169040, Singapore
Phone Number:
Region: Singapore > Singapore > Tiong Bahru
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Singapore
#15 Romantic Hotel in Singapore
#17 Business Hotel in Singapore
#27 Family Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wangz Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
Enter the chic lobby of this luxurious boutique hotel and proceed to your elegant room, which feels more like your own private retreat. WANGZ Hotel, with its ultra-modern interior, is located minutes away from Singapore's main shopping area, major cultural attractions, as well as the banking and financial district. Every room features modern comforts like rain shower, Sealy Posturepedic bed, 37-inch LCD TV, complimentary internet access, iPod docking station, piped-in mood music, complimentary selected beverages from mini-bar, as well as luxurious bath amenities. Guests may also enjoy complimentary shuttle service to the nearest subway station, the financial district and Orchard Road shopping belt daily. ... more   less 
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Also Known As:
Wangz Hotel Singapore

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