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“Service with a constant smile”
Review of Wangz Hotel

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Wangz Hotel
Ranked #11 of 319 Hotels in Singapore
Certificate of Excellence
Reviewed 20 August 2014

My wife and I booked the Wangz for our three-day stopover in Singapore and are delighted that we did so. Our room was quiet, despite the traffic passing below, the bed was the most comfortable we encountered during an 18-night holiday and the walk-in shower was simply heavenly. No wonder the hotel staff were smiling whenever they dealt with us... they have plenty to be happy about. Everyone seemed pleased to help us, whether it was booking a taxi, offering advice on places to go or just asking what we would like for breakfast. The Wangz is ideally situated about 5 mins from Outram Park MRT station and a 15-minute walk from Chinatown. Taxis were cheap, the metro efficient, but we still chose to walk everywhere... much to the smiling amusement of the staff. Down side? Well the hotel looks from the outside like an inverted waste bin. Appearances can be deceptive!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank FunkyAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, Public Relations Manager at Wangz Hotel, responded to this reviewResponded 23 August 2014

Dear FunkyAl,

Thank you for taking time to write this review. I am happy you enjoyed the hotel facilities and amenities. The staff are also honoured to read of your generous compliments on their constant smiles and friendly assistance.

It has been a pleasure having you and your husband with us recently and All of us at WANGZ Hotel look forward to your return visit soon.


Best regards,

Wang Zhiling
Marketing & Communications Manager

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481 - 487 of 1,277 reviews

Reviewed 17 August 2014

My husband and I spent three nights here on our way home from Perth. Due to a late alteration in our flight we arrived much too early for check in but the staff couldn't have been nicer. Our luggage was whisked away to be placed in our room when ready and we were encouraged to avail of breakfast and given a map of the local area to explore while waiting for room. We returned at 12 to find room ready, luggage sent up and soothing music on stereo system. Our room was perfect with the quietest air con I've ever come across. Modern with beautiful bathroom and toiletries. Our room was turned over every day which was fabulous - the place felt cool and fresh after the heat of Singapore.
Breakfast was fabulous - loads of choice, fresh tea and coffee ad lib. One thing which really impressed me was the fact that breakfast was available at 5.45 am the morning we checked out. We had asked for a taxi for 6 and it was ready when we went to checkout at 5.40. The hotel staff insisted that we sit and have breakfast which really made a huge difference given that we were facing into a 13 hour flight. It was such a lovely civilised start to what could have been a stressful morning. Top marks to Wangz here.
We headed to the rooftop bar twice - fabulous views, helpful staff who pointed out the special offers. We availed of the tapas menu one night - very generous portion of wedges went well with chicken skewers. The one for one drinks offer made this a very reasonably priced end to our day!
We were very pleased with the location - just five minutes from Outram underground station which allowed us very easy access to everywhere we wanted to go. A three day pass for underground (this also covers bus) for $30 each allowed us to hop on the train as often as we liked - the tap and go card was a dream to use - very quick and so handy not to have to buy ticket every time we used the train.
Overall Wangz Hotel was perfect - well done to every member of staff that we met. They were unfailingly helpful and friendly while maintaining the highest standard of service. I would love to go back and will certainly recommend this hotel to anyone going to Singapore.

Room Tip: The higher the better to avail of views over city. Lift is quiet and quick and we never had to wait...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank May S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, Public Relations Manager at Wangz Hotel, responded to this reviewResponded 19 August 2014

Dear May S,

Thank you for taking time to write this detailed review and showering the team with so many compliments and affirming their high level of service. I am glad you enjoyed both the room ambience and the experience at our rooftop lounge.

Additionally, it was wonderful you had an opportunity to explore the neighbouring area on your arrival morning and kudos for travelling around the city like a true-blue local! The Breakfast Chef Steven appreciates your acknowledgment for his effort in preparing a simple breakfast upon your early departure, knowing a long flight was ahead.

Thank you once again for choosing to stay at WANGZ Hotel and all of us look forward to welcoming you and your husband back in the near future.


Best regards,

Wang Zhiling
Marketing & Communications Manager

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Reviewed 17 August 2014

I booked Wangz hotel under its staycation package "Wake up with Wangz." Although the stay was short, but it was truly rejuvenating, the rooms were clean and modernized plus there was ample space to walk about for a boutique hotel. The package had also offered complimentary breakfast and a high tea set which included a few pieces of sweet and savoury. Though it was not much but it was perfect for a staycation and definitely worth the value! However, a slight disappointing point was that the room were not sound-proofed, we stayed on the highest floor and noises from the bar above could be heard. All in all, I would highly recommend this hotel and would come back again for sure!

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Ruipingsoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, Public Relations Manager at Wangz Hotel, responded to this reviewResponded 19 August 2014

Dear Ruipingsoh,

Thank you for choosing to stay with us on our new weekend staycation package. We are encouraged that you enjoyed the overall experience together with the complimentary afternoon tea set amongst other inclusions in this package.

I am sorry you encountered noise disturbances from the rooftop lounge and will remind the F&B team to maintain volumes within a certain level during the night.

Once again, we appreciate your support and hope to welcome you and your friends back to WANGZ Hotel in the near future.


Best regards,

Wang Zhiling
Marketing & Communications Manager

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Reviewed 14 August 2014

Small but really nice boutique hotel. I stayed at Canopy room. When i entered the room, there was a music that really made me relax. For me, the best part of staying at Wangz was their bath salt toiletries. The aroma of Bein Douche Marin Tonifiant was really nice and relaxing. The breakfast also really good.

  • Stayed: May 2014, travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank Nevy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, Public Relations Manager at Wangz Hotel, responded to this reviewResponded 15 August 2014

Dear nevy_elysa,

Thank you for taking the time to share your experience. I am glad you had an opportunity to relax despite this being a business trip and appreciate your compliments for the design and Molton Brown bath amenities provided.

All of us at WANGZ Hotel hope to welcome you back again in the near future.


Best regards,

Wang Zhiling
Marketing & Communications Manager

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Reviewed 13 August 2014

Wangz Hotel may be slightly strangely-named, but there's nothing strange about the nicely-appointed rooms or wonderful location in the middle of a nostalgic area. I booked a canopy room with my husband for a weekend staycation in July and the room was beautiful - done up in a modern style with ingenious lighting and decorating choices. The room was also larger than the typical hotel room, and boasts a really comfortable bed - one of the most important things about hotel rooms for me. There's not much of a view, but once you're out of the hotel and start to walk around you realise you're in the heart of one of Singapore's most lovely and historic estates.

The hotel is right next to the famous Tiong Bahru Pau shop and in front of the Tiong Bahru Market, as well as walking distance from Yong Siak Street and Seng Poh Lane, both full of interesting cafes, new hipster shops and gorgeous old flats that have been preserved. Take a pamphlet on Tiong Bahru from the hotel reception and go have a walk around all the old neighbourhoods, get something delicious to eat at Tiong Bahru Market and enjoy the sights. It's really old and new Singapore rolled into one estate and it's beautiful.

The hotel's service was really good and attentive - staff are clearly well-trained if a little frazzled during breakfast [but supervisors and older staff are admirable in their service]. It's not particularly cheap [cheaper if I'd chosen one of the more normal/smaller rooms] but it won't break the bank and I think it's worth it to use as a base to explore a part of Singapore that you may not have the chance or time to do unless you live somewhere nearby, or [if you're a tourist] your guidebooks eschew the normal tourist attractions and focus on the heartlands. The hotel provides a helpful map to guide you around the area as the many small roads can get a little confusing. A good experience I would recommend to my friends.

Room Tip: Choose the canopy room for more space
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
3  Thank Helen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, Public Relations Manager at Wangz Hotel, responded to this reviewResponded 14 August 2014

Dear Helen S,

Thank you for taking time to write this detailed review. I am very happy to know you and your husband had an enjoyable weekend getaway and took the opportunity to explore the rich heritage, food haven and unique charm of Tiong Bahru. It is definitely a neighbourhood we have grown even fonder of over the years and we do agree - a highly recommended area for tourists to explore.

Your compliments for the sleep experience, service and overall ambience of the hotel are also appreciated. We will review your feedback to ensure consistent service standards for all staff to deliver a perfect experience to our guests.

Once again, thank you for choosing to stay at WANGZ Hotel and all of us look forward to your return visit in the near future.


Best regards,

Wang Zhiling
Marketing & Communications Manager

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Reviewed 11 August 2014

Great hotel, good bar in the evening, good breakfast in the morning; but not central enough to make the most of a short trip to Singapore. Staff very friendly and helpful. Rooms modern and with good facilities.

Stayed: August 2014, travelled as a couple
2  Thank John O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, Public Relations Manager at Wangz Hotel, responded to this reviewResponded 14 August 2014

Dear John O,

Thank you for taking time to write this review. I am disappointed to hear that our location not as ideal for you to get around during your stay in Singapore. However, it is great to know you enjoyed the hotel facilities, amenities and service nonetheless.

Should you choose to stay with us again in future, please feel free to take advantage of the complimentary shuttle service with drop-offs such as Outram Park MRT Station, Orchard Road and Marina Bay to ease your travel woes.

All of us look forward to welcoming you back soon.


Best regards,

Wang Zhiling
Marketing & Communications Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

Stayed here for five nights. Rooms very comfortable with quality fittings and good taste. Roof top bar was fantastic. Reasonably priced drinks and great team - thanks Tim and crew. Breakfasts were comprehensive and also a free bus service available. Even thought just on the outskirts of town everything is only a couple of train stops away due to the MRT being a five min walk. Great local restaurants just next door - highly recommend the chilli crab in the seafood restaurant.

Stayed: August 2014, travelled as a couple
Thank sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WANGZhotel231, Public Relations Manager at Wangz Hotel, responded to this reviewResponded 14 August 2014

Dear sue m,

Thank you for taking time to write this review. I am very happy you had an positive accommodation experience. Your many compliments, especially for Tim and the team at Halo rooftop lounge, are much appreciated and serve as an encouragement for all.

We look forward to welcoming you back in the near future.


Best regards,

Wang Zhiling
Marketing & Communications Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wangz Hotel

Address: 231 Outram Road, Singapore 169040, Singapore
Phone Number:
Region: Singapore > Singapore > Tiong Bahru
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#11 Luxury Hotel in Singapore
#15 Romantic Hotel in Singapore
#17 Business Hotel in Singapore
#27 Family Hotel in Singapore
Price Range: £108 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wangz Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
Enter the chic lobby of this luxurious boutique hotel and proceed to your elegant room, which feels more like your own private retreat. WANGZ Hotel, with its ultra-modern interior, is located minutes away from Singapore's main shopping area, major cultural attractions, as well as the banking and financial district. Every room features modern comforts like rain shower, Sealy Posturepedic bed, 37-inch LCD TV, complimentary internet access, iPod docking station, piped-in mood music, complimentary selected beverages from mini-bar, as well as luxurious bath amenities. Guests may also enjoy complimentary shuttle service to the nearest subway station, the financial district and Orchard Road shopping belt daily. ... more   less 
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Also Known As:
Wangz Hotel Singapore

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