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“Review as an Indian, for Indians” 3 of 5 bubbles
Review of Aqueen Hotel Lavender

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Aqueen Hotel Lavender
Ranked #139 of 308 Hotels in Singapore
Chandigarh, India
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Review as an Indian, for Indians”
3 of 5 bubbles Reviewed 10 September 2013

I have been to around 1000 hotels in my life (India & Abroad) & stayed at 750 of them.
To say the least, Aqueen was the smallest of all!
Small rooms, tiny bathrooms (microscopic).
I even called up to check if my room was the smallest of the lot, but was suprised to know that all rooms were of same size.

Overall cleanliness & ambience, service,location even food was fine.

Just that I guess most of the Indians won't be used to staying in such small rooms!

  • Stayed August 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ManuTyagi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Lavender, responded to this review, 4 October 2013
Dear Mr. Manu Tyagi,

Thank you for your valuable feedback. Built within a conservation shop-house, our rooms are compact with well thought out amenities to ensure maximum comfort for our guests. Our Standard rooms are of the same size, we do have Deluxe rooms of a bigger square footage available at a slight premium that may akin to your liking.

We are very glad to hear that Aqueen Hotel’s cleanliness and ambience was to your satisfaction. We are also very pleased to know that the service, food and location of the hotel have served you well during your short stay with us.

Once again, we sincerely appreciate your review and look forward to another opportunity to be of service to you.

Warm Regards,
Aqueen Hotel Management Team

customercare@aqueenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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795 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (136)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 September 2013 via mobile

Very good hotel. Located centrally. Easy to access everywhere. Rooms, Food everything was so good. They provide complimentary breakfast which is very good but the thing is same menu everyday which was to be considered by the hotel management. Very very good option when compared with others.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank thameem0325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Lavender, responded to this review, 4 October 2013
Dear Mr. Thameem,

Thank you so much for taking your time to share your experience of Aqueen Lavender Hotel. It is through continuous feedback from valuable guests like yourself that we are able to objectively review the facilities and services we provide and ensure we meet our guests’ expectations.

We are sorry to hear that the breakfast buffet menu was not up to your expectations. We have already highlighted your recommendations on improving the breakfast variety to our Head Chef.

It is truly our pleasure to be of service to you for your recent stay and we hope to have you with us the next time you are in Singapore.


Warm Regards,
Aqueen Hotel Management Team

Email: customercare@aqueenhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 8 September 2013

Small rooms but very well maintained, good location, Helpful staff, very near to Little India, 30 min away from Airport, lots of restaurants in d surroundings, has an LCD TV in all rooms but is of no use as only a handful of useless channels is provided.

  • Stayed September 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank suhaskj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustCareAqueen, Aqueen Management Team at Aqueen Hotel Lavender, responded to this review, 4 October 2013
Dear Mr. Suhas,

Thank you for your wonderful feedback, which we have shared with our staff. We are very pleased to know that you had a good stay and were able to enjoy the great food in the vicinity.

Currently, we have a total of 13 channels consisting of local, news, sports and lifestyle channels. In line with enhancing our guests’ stay, we have already started looking into providing more channels for our guests' viewing pleasure in our upcoming hotels.

We appreciate your feedback as it enables us to evaluate our services more effectively. We look forward to the opportunity to welcome you back.


Warm Regards,
Aqueen Hotel Management Team
Email: customercare@aqueenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 5 September 2013 via mobile

The choice of hotel boils down to the purpose of your stay!!!

If you leave the room in the morning to sight seeing and come back in the night, I would recommend you opt for a cheaper hotel, and spend that money to extend your stay for one more day.

Prepare to wait in lobby( with only one sofa) for them to prepare the room, the rooms is small and toilet smaller, mini bar and kettle are provided. The mini bar is empty, guess you have fill it yourself.

Please pay using an agent, with up front payment as the rupee value had depreciated when I booked the room and by he time of check in. They donot charge your credit card immediately, they will charge it only if you are a no show!!!

Short distance walk to little india, farrer park MRT, lavender MRT.

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank vrajtilak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Lavender, responded to this review, 4 October 2013
Dear Mr. Raj Tilak,

Thank you for taking the time to share your views.

At Aqueen Hotels, we understand the fatigue guests may be experiencing during their travel and we strive to minimise the waiting time for guests to the best of our capabilities. Our mini fridge is left empty for the flexibility of guests' usage in storing their preferred choice of beverage, which can be purchased from nearby convenient stores.

While we always endeavor to provide efficient and quality service to our guests, we are much disappointed to learn that our service fell short of your expectation on this occasion. We will work on ensuring consistency in this regard.

Once again, we sincerely apologise for the inconveniences you have experienced during your stay.


Warm Regards,
Aqueen Hotel Management Team
Email: customercare@aqueenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Visakhapatnam, India
Level Contributor
60 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

This hotel is quite near to little India and Mushfa shopping mall. The hop on hop of bus stops in front of the mall making it convenient to see Singapore. There are many eateries serving Indian food within five minutes walking distance. The taxi takes about twenty dollars from the airport.

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank csrao57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Lavender, responded to this review, 4 October 2013
Dear Mr. Rao,

Thank you for the wonderful feedback. You have captured the essence of our hotel very well. Indeed, Aqueen Lavender Hotel is conveniently located within the heritage neighbourhood of Little India. For guests who wish to venture further, our associates are always ready to render assistance.

We look forward to seeing you again in your next visit to Singapore.

Warm Regards,
Aqueen Hotel Management Team
Email: customercare@aqueenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
5 reviews
4 hotel reviews
3 of 5 bubbles Reviewed 4 September 2013

I like the good smell of lavender. But the room is very small. I was expecting more with this price. The bathroom door has no lock. Not so much choice of breakfast. Wifi is good. Staff are nice and polite. Quite near Lavender MTR station.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nicole H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Lavender, responded to this review, 17 September 2013
Dear Ms Nicole H.,

Thank you for taking the time to provide your valuable feedback.

The rooms at Aqueen Hotels are compact with well thought-out spaces and equipped with a range of key amenities to meet the needs of modern travellers. We are glad that you are pleased with these amenities.

At Aqueen Hotels, we acknowledge the importance of a hearty breakfast and are constantly looking for ways to improve our breakfast variety.

We sincerely thank you for sharing your experience with us.

Warm regards,

Aqueen Hotel Management Team
Email: customercare@aqueenhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ely, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 27 August 2013

I was expecting a lot more from this hotel. The first room we were in was tiny no room to get around the bed, also the noise from the road as well as the air conditioning and birds during the night ensured a restless sleep. The staff were happy to move us (two rooms adjoining) our second room was bigger but still quite small. The bathrooms in all the rooms that I saw were exceptionally tired for want of a better term! The nearest SMRT is a fair walk away at least 10 minutes walk and unless you eat in the hotel you need to travel some distance for any restaurant. All of the staff were friendly helpful and professional (cleaners, waiters/waitresses and reception staff)

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ralph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aqueen Hotel Lavender

Property: Aqueen Hotel Lavender
Address: 139 Lavender Street, Singapore 338 739, Singapore
Region: Singapore > Singapore
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
#87 Business Hotel in Singapore
Price Range (Based on Average Rates): £
Hotel Class:3 star — Aqueen Hotel Lavender 3*
Number of rooms: 104
Official Description (provided by the hotel):
Aqueen Hotels strives to deliver comfort, warm friendly service. We offers a total of 105 cosily furnished rooms with modern fixtures and facilities for the busy executive. ... more   less 
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Also Known As:
Aqueen Hotel Lavender Singapore

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