We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value and location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Santa Grand Hotel Bugis
Ranked #116 of 312 Hotels in Singapore
Loma Linda, California
Level Contributor
262 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Good value and location”
Reviewed 16 April 2014 via mobile

Stayed here a week while visiting Singapore. Got a basement room, which I would recommend as it cools down quickly when coming in from the heat. Walking distance to a main line of the metro, which can take you nearly anywhere you'd like to go. Breakfast area is small, be we found space every morning. Selection is limited but acceptable. Staff are very friendly and helpful.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Jeremiah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 16 April 2014
Dear Jeremiah G,

Thank you for sharing your experiences with us here on TripAdvisor! We are pleased to hear you enjoyed your stay with us! We are happy to have hosted you and we will share your concerns with the rest of our team!

Thank you for choosing Santa Grand Hotel Bugis and we hope to welcome you again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

996 reviews from our community

Traveller rating
    172
    469
    246
    73
    36
See reviews for
295
337
86
80
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (230)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Sofia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 April 2014

We spent 4 nights at the hotel.The room was big and very clean. Also was the bathroom. The breakfast was rich and tasty. There are 5 minutes walk to metro station and there is a bus stop nearby, including hop-on-hop-off turist buses. Near the hotel there are Turkish restorants that we enjoed the food. At the top of the hotel there is a small but very clean pool with nice view above the roofs of the nextdoor buildings.
I recomend the hotel for turists who need good location, good breakfast and good place to rest after long day walks in Singapore.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank irina_nikolova64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 16 April 2014
Dear irina_nikolova64,

Thank you for choosing Santa Grand Hotel Bugis! We are delighted to hear that you had a wonderful stay with us and that you enjoyed the location of our hotel as well as our breakfast! Your kind compliments will surely be shared with the rest of our team!

Thank you for your great review and we hope to welcome you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 April 2014 via mobile

This is a nuce hitel which is very easy to get to. It is just up the road from the mrt and bugus street market. I would recommend this place based on the cost and location. The pool is small but very nice and it these prices I would not expect one full stop.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Carolin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 15 April 2014
Dear Carolin B,

Thank you for writing us such a great review! We here at Santa Grand Hotel Bugis are pleased to hear that you enjoyed the location of our hotel as well as the rooftop swimming pool! Yes indeed, after a long day touring hot Singapore, it is very nice to relax in the pool!

Thank you for sharing your experiences with us and we hope to have the pleasure of welcoming you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Krung Thep, Thailand
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 April 2014

I've stayed in many hotels in Singapore - and feel this hotel represents good value for money. It isn't next to an MRT station, but a peaceful 5-minute walk to Bugis MRT Station. Google Maps says it's 500m away, while Lavender MRT station is 550m away. The pavements are in excellent condition, so pulling a case is easy.

The room was clean and pleasant. The decor is getting a little tired and will need refreshing in the not too distant future. The mattress was on the soft side. The room has a fridge, a kettle and a mini-safe, along with the usual things you'd expect.

The staff were very friendly and helpful - and there was always someone to help guests with luggage. We left our luggage there for 5 hours on the last day. We were also able to buy tickets for several of the highlights of Singapore - all at good prices.

The bathroom had toiletries and a good shower.

Some guests might not enjoy the mainly Asian breakfast: rice of some kind, noodles, vegetables, scambled eggs, fish/chicken, etc. There is also toast and cereal. Guests make their own drinks from a good machine. There are about 6 drinks to choose from.

The hotel has a pool.

Bugis is a pleasant, lively area - with food of many kinds available.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 14 April 2014
Dear John M,

Thank you for taking the time to write us such a great review on TripAdvisor! We are delighted to hear that our team provided you with prompt and attentive service that made your stay memorable. We are also glad that you enjoyed the location of Santa Grand Hotel Bugis and the amenities it had to offer!

Thank you again for sharing your experience with us and we look forward to hosting your stay again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
89 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 12 April 2014 via mobile

Stayed here for one night on our way home from Bangkok. The room was a twin room and was very spacious compared to other rooms I've stayed in in Singapore. There was two big windows, fridge and tv with good channels. The beds were super comfy and the room was clean. Breakfast included had some western options (eggs, baked beans) and some Chinese style options (noodles, rice) it was simple and quite filling. We went down at 9.30am which may have been peak hour for breakfast as the restaurant area was packed. Walking distance to bugis street market and bugis junction/MRT station...Would stay here again :)

Stayed April 2014
Helpful?
Thank annika81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 13 April 2014
Dear annika81,

Thank you for your wonderful 5 star review! We are delighted to hear that you enjoyed your stay with us and the amenities we provided! Our team is happy to have hosted your stay and we appreciate your feedback to help further improve our services!

Thank you for choosing Santa Grand Hotel Bugis, and we hope to have the pleasure of welcoming you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2014

For a budget hotel, Santa Grand was nice, the staff pleasant and helpful. The beds were comfortable enough and rooms were made up daily with fresh towels and complimentary bottled water.

On the downside, the first day of staying at the hotel, the bed was made up with mouldy sheets and on the second, the bath mat was not changed. The floor was also not vacuumed during the stay which made wearing the hotel provided indoor slippers essential. When calling to reception it took a while for staff to answer calls too, but all can be overlooked considering the great value and location of the hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AllyDean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 9 April 2014
Dear AllyDean,

Thank you for choosing Santa Grand Hotel Bugis. We are pleased to hear that our team provided you with service that made your stay memorable, and that you enjoyed the location of our hotel!

We appreciate your feedback about our service and we have shared your concerns with the team for immediate attention to improve our guests' experience.

We hope to have the pleasure of welcoming you back on your next trip!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 April 2014

The reviews seem to be of a totally different hotel. We were put into a house at the back of the hotel (I think that is called "Bait and switch"). Staff were there at check-in to take the money, but no staff were there to help with luggage. Location is NOT convenient to MRT. Price was too high. Couldn't check out fast enough the next day to go to a better hotel.

Room Tip: Don't get tricked and be put into the shed at the back
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank Peter P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 7 April 2014
Dear Peter P,

We appreciate your feedback on your recent stay with us, and hence the opportunity for us to clarify. The building in which your room was in is a conservation building that dates back to the time when the Malay royal family’s residence once occupied in what is now called the Kampong Glam heritage precinct. This precinct represents the Malay-Arab cultural heritage preserved by the Singapore government.

The walk from Santa Grand Hotel Bugis to Bugis MRT is 700 meters and according to Google Maps, it would take an approximate 9 minutes.

Lastly, we have reviewed the approach of our service crew towards our hotel guests and shall continue to strive for better customer service and relations through guidance and re-training.

We would like to apologize for any inconvenience caused and we look forward to your continued patronage.

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Hotels you might also like...
Travellers also viewed these Singapore hotels
Joo Chiat
Santa Grand Hotel East Coast
Santa Grand Hotel East Coast
#113 of 312 in Singapore
723 reviews
Hotel YAN
#57 of 312 in Singapore
333 reviews
Hotel Kai
#112 of 312 in Singapore
225 reviews
Show Prices
Show Prices
Show Prices
Joo Chiat
Venue Hotel
Venue Hotel
#122 of 312 in Singapore
459 reviews
Joo Chiat
Champion Hotel
Champion Hotel
#96 of 312 in Singapore
372 reviews
Chinatown
Santa Grand Hotel Lai Chun Yuen
Show Prices
Show Prices
Show Prices

Been to Santa Grand Hotel Bugis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santa Grand Hotel Bugis

Property: Santa Grand Hotel Bugis
Address: No. 8 Jalan Kubor Santa Grand Hotel Bugis, Singapore 199207, Singapore
Region: Singapore > Singapore > Kampong Glam
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#25 Best Value Hotel in Singapore
#77 Business Hotel in Singapore
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Santa Grand Hotel Bugis 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
Santa Grand Hotel Bugis, operating since November 2009, has a swimming pool, jacuzzi, gym, cafe and business centre. Located on the fringes of the Little India District and a few hundred metres from the Malay Heritage Centre this hotel makes the most of an area rich in history. Just down the road is Bugis Street, now featuring a teeming street market and collection of roadside stalls which is a must see for leisure or shopping guest visiting Singapore. Also, conveniently nearby are an Indian temple and one of Singapore's best known Buddhist Temples. Besides sightseeing, guest can visit Sim Lim Square, which is only 10-minutes stroll away and it houses Singapore's biggest collection of IT and computer stores. Completing the attractiveness of Santa Grand Hotel Bugis is its accessibility to public transport such as taxis, buses, and Mass Rapid Transit (MRT) to various places in Singapore. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Ctrip TA, Fastbooking, Odigeo, TripOnline SA, Traveltool, S.L.U., Hotel.de, Evoline ltd, HotelQuickly and Cancelon so you can book your Santa Grand Hotel Bugis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Santa Grand Hotel Bugis Singapore

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing