Was there with my fiancee early May 2014. Booked hotel room at around 2000hrs through Agoda. When we arrived, there was not a single greeting from 2 Front Office staff (one Indian guy,whom i presume was the Duty Manager and 1 Chinese lady) and the Chinese bellman staff. In fact, i was the one who greeted them. Gave me the first room on the ground floor stating the reason that mine was a last minute booking and their hotel was full. I didnt have any other choices, didnt i? When i went inside the room, the design and ammenities was fine. But there was luggage tags left behind the door from the previous guest. I had to go out, get the bellman staff to see for himself what i saw. He apologized profusely, but not the 2 counter staff. Worst staycation ever for Singaporeans who wish to try out. They dont treat locals very well. And mind you, i have been to other hotels like Hotel Re, Marina Mandarin and Landmark Hotel Bugis. But this is the worst among all. Never coming here again thanks to the very poor service. The only good thing was the location.
- Official Description (provided by the hotel):
- Santa Grand Hotel Bugis, operating since November 2009, has a swimming pool, jacuzzi, gym, cafe and business centre. Located on the fringes of the Little India District and a few hundred metres from the Malay Heritage Centre this hotel makes the most of an area rich in history. Just down the road is Bugis Street, now featuring a teeming street market and collection of roadside stalls which is a must see for leisure or shopping guest visiting Singapore. Also, conveniently nearby are an Indian temple and one of Singapore's best known Buddhist Temples. Besides sightseeing, guest can visit Sim Lim Square, which is only 10-minutes stroll away and it houses Singapore's biggest collection of IT and computer stores. Completing the attractiveness of Santa Grand Hotel Bugis is its accessibility to public transport such as taxis, buses, and Mass Rapid Transit (MRT) to various places in Singapore. ... more less
- Reservation Options:
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- Also Known As:
- Santa Grand Hotel Bugis Singapore