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“Good choice for all type of guests”

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Santa Grand Hotel Bugis
Ranked #116 of 308 Hotels in Singapore
Bangkok, Thailand
1 review
“Good choice for all type of guests”
Reviewed 8 August 2014

I travelled with my mother and father. They feel very comfort. We can walk to mrt both Lavender and bugis station in 3 minutes. You can easily find a restaurant such as Symmetry restaurant or food court in Bugis junction (department store). There're large room and very good service. They serve buffet breakfast which has a medium taste.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Narii P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 11 August 2014
Dear Narii P,

Thank you very much for your 5-star review! Indeed, our hotel is strategically located between two MRT stations, as well as being near many eateries and shops. We take pride in our staff being helpful and courteous and our specially prepared home-cooked breakfast. We look forward to your return stay again!

Regards,

Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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993 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (230)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
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English first
Ambala, India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 August 2014

I stayed in this hotel for two nights.we were on honeymoon.Our room is so small like a store room in our home.Quality of food was not so good.They didn't mention veg and non veg items in the breakfast buffet. Completely dissatisfied.

  • Stayed March 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sahil15489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 7 August 2014
Dear Sahil15489,

Thank you for your feedback. We are disappointed to learn that you did not fully enjoy your experience with us at Santa Grand Hotel Bugis. We have various room sizes and configurations hence depending on the room type, the sizes differ. We appreciate suggestions to improve and will certainly look into improving the labelling of our breakfast selection clearly.
We look forward to your return stay.

Regards,

Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Fukuoka, Japan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2014

I was on a business trip to Singapore and the location is quite convenient, only about 10 min from the MRT and 20 min from the Suntech convention center. When I checked in there was water on the floor in the bathroom and the room was not as clean as I would have liked. When I left my pocket change (in foreign currency) on the table in the room before leaving it was gone when I returned. The breakfast was quite good, rice and bread with a meat and steamed veggies, and the room was surprisingly quiet despite being in the middle of the city.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 11 August 2014
Dear Alex P,

Thank you for your review regarding your recent stay at Santa Grand Hotel Bugis. Our hotel is indeed convenient for business travellers and tourists alike. We had investigated and our housekeeper did not take the pocket change. It is against our rules for staff to take guests' belongings. Our breakfast is specially prepared and the selection changes daily to please our guests.
We look forward to your return stay with us!

Regards,

Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
oz
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2014

I was travelling by myself and was pregnant (7 months). But still was able to walk from the hotel to suntec city mall and the marina bay. If you don't want to walk the 3km, you can take the bus, which costs SGD1.30. Taxi for the short ride costed me SGD8.70 (in the way back carrying shopping bags). Singapore itself is not big, and the city is very pedestrian friendly.. Or you can try the MRT. Taxi from the airport to hotel costed me SGD17.
The receptionist were extra lovely.
I got the underground room. It was small, but ok. I can hear the next room door open and close, but other than that it was fine. The room is simple and clean.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
1 Thank craezee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 12 August 2014
Dear craezee,

Congratulations on your pregnancy! We are glad that our staff provided you with great service and you were satisfied with you stay. We hope to see you again soon!

Thank you and regards,

Hotel Management Team
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

We lived a family of 4 persons in a room on the ground floor.
Small but nice room. We liked it. In walking distance to many places of interest.
The only thing that did not like - it is difficult to climb with a baby stroller to the lobby.
Very steep climb at the entrance.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Денис Н
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 29 July 2014
Dear Денис Н,

Thank you very much for your wonderful feedback. We are extremely pleased that you enjoyed your stay with us. Our hotel is actually equipped with a ramp at the side entrance that would have eased the transportation of your baby stroller.

We look forward to your return stay.

Regards,

Hotel Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnie, Australia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 27 July 2014

very welcoming , good breakfast, good eating places about 10 minutes walk in several directions, the room was spacious , good showers, , easy access to mrt/ buses.
staff were friendly and helpful . thanks

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank bob7320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Bugis, responded to this review, 29 July 2014
Dear bob7320,

We are very happy that you had a great time during your recent stay. Our convenient location and thoughtfully prepared breakfast have indeed pleased many guests too.
We look forward to your next return stay!

Regards,

Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
1 review
Reviewed 26 July 2014

The room is clean and neatly but a little bit small. The breakfast is good. The location is easy
access to MRT/Bus stations for travelling to the sightseeing points. If you use the 3 days Singapore Tourist Pass, you will have a great save of travelling expenses.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Alan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Grand Hotel Bugis

Property: Santa Grand Hotel Bugis
Address: No. 8 Jalan Kubor Santa Grand Hotel Bugis, Singapore 199207, Singapore
Region: Singapore > Singapore > Kampong Glam
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#28 Best Value Hotel in Singapore
#77 Business Hotel in Singapore
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Santa Grand Hotel Bugis 3.5*
Number of rooms: 73
Official Description (provided by the hotel):
Santa Grand Hotel Bugis, operating since November 2009, has a swimming pool, jacuzzi, gym, cafe and business centre. Located on the fringes of the Little India District and a few hundred metres from the Malay Heritage Centre this hotel makes the most of an area rich in history. Just down the road is Bugis Street, now featuring a teeming street market and collection of roadside stalls which is a must see for leisure or shopping guest visiting Singapore. Also, conveniently nearby are an Indian temple and one of Singapore's best known Buddhist Temples. Besides sightseeing, guest can visit Sim Lim Square, which is only 10-minutes stroll away and it houses Singapore's biggest collection of IT and computer stores. Completing the attractiveness of Santa Grand Hotel Bugis is its accessibility to public transport such as taxis, buses, and Mass Rapid Transit (MRT) to various places in Singapore. ... more   less 
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Also Known As:
Santa Grand Hotel Bugis Singapore

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