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“Interesting layout”
4 of 5 bubbles Review of Studio M Hotel

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Studio M Hotel
Ranked #125 of 306 Hotels in Singapore
Singapore
Level Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Interesting layout”
4 of 5 bubbles Reviewed 19 August 2014

We like the layout of the room but the bath and toilets are too small. The room is not suitable for people with young kids or elderly.

During breakfast, we had to grab a table as there was no service staff and the whole place was very crowded.

The location is inconvenient and there are very few parking lots at the hotel.

  • Stayed December 2013, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HPJ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StudioMHotel_SG, Hotel Manager at Studio M Hotel, responded to this review, 20 August 2014
Dear “HPJSingapore”,

Thank you for sharing your stay experience at Studio M Hotel.

We are indeed sorry to hear that the breakfast service did not meet up to your expectations. Your comments on the facilities are duly noted. We apologise for the inconveniences encountered.

We will reiterate to our employees, in ensuring that our scheduled shuttle services and current alternative car parking are prominently displayed and notified to our valued guests.

Thank you for your valuable patronage. If I can assist with your next stay please provide us with your email at Feedback.SMH@millenniumhotels.com so that I could arrange your next visit


Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,043 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (326)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Singapore, Singapore
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 18 August 2014

booked on studio loft. very nice interior designed, however the loft is suitable for 2 - 3 person max. shower room and toilet are very small. love Ta.Ke breakfast, friendly staff, and they keep replenish the food even at 10am. (breakfast closed at 10.30am).

not very convenient with public transportation, its in between Clarke Quay & Chinatown. Near to beautiful Alkaff Bridge. Many great restaurants and bistro.

Room Tip: go for higher room and premier loft instead. Studio loft is too small.
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank carrie_qiqi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StudioMHotel_SG, Hotel Manager at Studio M Hotel, responded to this review, 20 August 2014
Dear “carrie_qiqi”,

Thank you for sharing your recent stay experience at Studio M Hotel.

It is indeed delightful in receiving your compliments on the breakfast service and friendliness of our staff. We will reiterate to our employees, in ensuring that our scheduled shuttle services are prominently displayed and notified to our valued guests .

Thank you for your patronage. I hope that you will give us the opportunity to serve you again.
Please write to Feedback.SMH@millenniumhotels.com and I will personally attend to the requirements of your next visit.


Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
107 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
1 of 5 bubbles Reviewed 18 August 2014

The room was so small. The smallest room I ever stayed.

My friend and I arrived to the Hotel at night. The staff was friend. Because we check-in very late therefore he letted us to have late check-out as well.

But the room was terrible small. Both of us had 1 baggage and a small computer backpack. But we can't open our bag at the same time. I opened my bag on the floor and my friend open his bag in bed.

Tolite was interesting. I am 5'9", my feet can only tip toe on the floor when I was sitting. The shower was so small. I can hardly turn inside. My friend was shocked. He was 6'2". He can't even move his body in shower.

Room Tip: Check the room before you check-in
See more room tips
  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
2 Thank tshum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StudioMHotel_SG, Hotel Manager at Studio M Hotel, responded to this review, 19 August 2014
Dear “tshum”,

Thank you for sharing your recent stay experience at Studio M Hotel.

We are indeed sorry to hear that the hotel facilities fell short of your expectations.
Please accept our apologies for the inconveniences encountered.

Thank you for your patronage and your valued feedback.


Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Singapore hotels

Level Contributor
8 reviews
5 hotel reviews
3 of 5 bubbles Reviewed 17 August 2014

+:
The location is very convenient, Clarke Quay area. Dining and Drinking friendly.
The room is unique - loft
Good breakfast.

-:
When we reached at round 3pm, the room is not available yet. But the waiting time is quite short;
The toilet was covered with strong cigarette smell;
The lighting switches works randomly and without indication. We were unable to switch on/off the specific lights.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Monkey3333sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StudioMHotel_SG, Hotel Manager at Studio M Hotel, responded to this review, 19 August 2014
Dear “Monkey3333sg”,

Thank you for sharing your stay experiences at Studio M.

The satisfaction and comfort of our valued guests' stay is of utmost concern to us. Your valued feedback will help us to continue to improve on the overall standards of our hotel services, towards delighting our guests.

Thank you for your valuable patronage. I would highly appreciate if you could provide us with your email at Feedback.SMH@millenniumhotels.com so that we could arrange your next visit.


Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 17 August 2014 via mobile

Booked for 2d1n stay. We reached about 3.30pm and front desk told us that the room is still not ready. That's disappointing, check-in was after 2pm and 3.30pm and still not ready? Front desk told us to wait 30 to 45 more mins. That's really bad, however we were upgraded from executive loft to patio loft.

Wanted to get an extra towel so I went to the main lobby to enquire from the front desk. Front desk rudely said that room is only entitled to 3 guests only and so we were not given an extra towel. Well, in the room there's only 2 towel, how about the 3rd guest?
10 mins later, housekeeping guy came a towel, maybe he heard my conversation at the front desk and hence he came personally to my room to give me the towel. Thumbs up for that but thumbs down for the rude female short hair chinese front desk.

I would recommend this hotel for couples, not with more than 2 guests.

Check-in can be improved.

Stayed August 2014, travelled as a couple
Helpful?
Thank Senorita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StudioMHotel_SG, Hotel Manager at Studio M Hotel, responded to this review, 19 August 2014
Dear “Senorita L”,

Thank you for sharing your recent stay experience at Studio M Hotel.

We are indeed sorry to hear of the inconveniences encountered. Please do accept our heartfelt apologies. We have reiterated to our employees in ensuring that delivering on our guests satisfaction is of utmost priority.

Thank you for your patronage. I hope that you will give us the opportunity to serve you again.
Please write to Feedback.SMH@millenniumhotels.com and I will personally attend to the requirements of your next visit.


Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
KL
Level Contributor
98 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 bubbles Reviewed 12 August 2014

Location wise - it is a bit of the way. I personally do not find it convenient as it is far away from the main shopping belt and they do not have a MRT station nearby. The room is a loft with the bedroom located upstairs. Stayed in this room with my family of 3. We found that it is way too small. The bathroom is horrible - it is so small that you could not turn. We have to freshen up every morning at the basin in the living room under the staircase. The bedroom upstairs is very small as well and if you are not careful you could knock your head as the ceiling is very low. Not suitable if you are travelling with a small family. The pool area is ok - no complain there. We will not come back here again.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank sxght
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StudioMHotel_SG, Hotel Manager at Studio M Hotel, responded to this review, 13 August 2014
Dear “sxght”,

Thank you for sharing your recent stay experience at Studio M Hotel.

We are indeed sorry to hear that the hotel facilities fell short of your expectations.
To provide easy access for our valued guests, the hotel has introduced scheduled shuttle services to selected destinations along Orchard Road and Chinatown. We will ensure that the shuttle services are prominently conveyed to our valued hotel guests.

Your feedback is highly appreciated as we strive towards enhancing the overall standards of our hotel services.

Thank you for your patronage.


Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 9 August 2014

Great location, great service but do not book for more than 2 people per room and sharing a bed! Bathroom too small. Must step out to dry off and toilet is separate but cant turn around! Just not what we expected and had to book another room... Staff we friendly and helpful but we blokes there as seemed like a good deal... But could have stayed elsewhere when added on the extra prion coat when traveling with 3 relatives!

Room Tip: Do not have more than 2 people per room
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank croweater61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StudioMHotel_SG, Hotel Manager at Studio M Hotel, responded to this review, 11 August 2014
Dear “croweater61”,

Thank you for sharing with us on your recent stay experience at Studio M Hotel. Your feedback is highly appreciated.

We are sorry to hear that the facilities did not meet up to your expectations. However, your kind compliments on the hotel services will continue to motivate our employees towards enhancing the high standards of our hotel services.

Thank you for your valuable patronage. If I can assist with your next stay please provide us with your email at Feedback.SMH@millenniumhotels.com so that I could arrange your next visit.


Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Studio M Hotel

Property: Studio M Hotel
Address: No. 3 Nanson Road, Singapore 238910, Singapore
Phone Number:
Region: Singapore > Singapore > The Quays
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#96 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Studio M Hotel 4.5*
Number of rooms: 365
Official Description (provided by the hotel):
Studio M Hotel Singapore exudes avant-garde style and class in its offer of a great business stay or leisure getaway in the iconic entertainment precinct of Robertson Quay. Designed by Italian style maestro and architect, Piero Lissoni, it is the first fully loft-inspired Singapore hotel that also occupies a prime location in the city, within easy reach of both the Central Business District and the world famous Orchard Road. ... more   less 
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Also Known As:
Studio M Hotel Singapore

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