Marina Bay Sands - We paid heaps and expected heaps. Porter service was good, check-in counter was not as friendly and helpful as I liked them to be - the girls at the counter thought we arranged king-sized bed when the reservation form I handed her clearly said "2 doubles". They did not really clarify much about the room rate/ type of room or what view we were getting.
Thankfully we got a city view which was great! Room facilities are nice - love the automatic curtains. Would have been more impressed if there was complimentary snacks and beverages in the mini bar though.
Banyan Tree Gym on 55th floor - awesome! Proactive staff member took my headphones when I did not know where to return them. Mineral water bottles were complimentary and the facilities were great. Cleanliness is marvellous.
Infinity pool was amazing as usual but we were refused entry to ClubHouse because we were wearing the slippers provided by the hotel which was a bit odd - the clubhouse had outdoor seating in a leisure relaxed manner which I felt should allow guests in even with hotel bedroom slippers on? After all, we are there to use both the pool and the clubhouse. Anyway, ordered food from the poolside F&B which took 45minutes or more to come - much to slow service. And only came with 1 menu when there was a family of 5 waiting. Service needs to be improved. Food variety offered was very limited too - would have liked to see more choices of sandwiches and finger food.
All in all - worthy of the price paid! Favourite part - the luxurious gym and pool facilities.
- Official Description (provided by the hotel):
- Located along Marina Bay waterfront with 3 cascading hotel towers, 2,560 rooms, extraordinary Sands Sky Park, floating crystal pavilions, lotus-inspired ArtScience Museum, The Shoppes, Celebrity Chef Restaurants, Theatres and hottest nightclubs. ... more less
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- Also Known As:
- Marina Bay Sands Hotel Singapore
- Marina Bay Sands Singapore