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“A little treasur in Singapore”
Review of Hotel Fort Canning

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Hotel Fort Canning
Ranked #40 of 308 Hotels in Singapore
Certificate of Excellence
Muenster-Sarmsheim, Germany
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A little treasur in Singapore”
Reviewed 17 July 2013

A place which has to be recommended! Located directly at the Fort Canning Park on one side, and on the other side not far away from Doby Ghaut MRT station it's ideal for business visitors and tourists. The building outside is colonial style, inside modern, a great mix. The rooms offer all, what you need. The high ceilings are great, and the wodden floor perfectly fits. The staff is very friendly, and helpful. The visit started with a very warm welcome. Every day between 6 -8 pm, guests are invited to happy hour .... Free of charge!!!! Wlan is included, and even at the pool possible!
Great stay, and for sure not the last time here!!!

Room Tip: Park view...
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  • Stayed July 2013, travelled with friends
    • Value
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Helpful?
Thank HeidrunG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck-Hardy-GM, General Manager at Hotel Fort Canning, responded to this review, 17 July 2013
Dear Heidrun,

I am so glad you had a superb stay with us, and that both our efficient staff and the history of our colonial building made an impact on your Singapore visit.
We will welcome you anytime at Hotel Fort Canning and will ensure you have another great stay with us.

Thank you for your superb review,

Franck
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (287)
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English first
Almaty, Kazakhstan
1 review
Reviewed 16 July 2013

This hotel is very very cozy. Location - away from skyscrappers/street noise, yet 5 min away from everything you need in Singapore. Staff - wow! They really impressed us with their service! Exceptional! It's all the little things that matter most! Thank you!!

  • Stayed July 2013, travelled on business
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Helpful?
Thank Alexander8896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck-Hardy-GM, General Manager at Hotel Fort Canning, responded to this review, 16 July 2013
Dear Alexander,

I can't thank you enough for your beautiful review.
All the little touches we have put in place lately are being noticed and I am delighted to see the impact the teamwork has had on your stay with us.
The team is so proud of your review, thank you so much.

Franck
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Oakland, California
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 July 2013

I was fortunate to travel to Singapore twice in a month - my first stay was here - my second stay was at the Intercontinental - it was an interesting contrast in style.

Hotel Fort Canning feels much more of boutique hotel - much slower pace - beautiful views from the room and from the area you have breakfast - and the breakfast is wonderful one of the best I have ever had.
I did have issues off and on with the wireless - but it was not too tragic - I enjoyed having a nespresso machine in my room.

It might be good to carry the address or a map with the location with you when you are out and about - as most taxis had issues figuring out where the hotel was ...

In most every aspect I enjoyed this hotel... I did not choose it for my second stay as I was staying with my family and a 6 year old - and I wanted to be right on top of the metro system. That being said if I came back by myself or with my wife I would be back.

  • Stayed March 2013, travelled solo
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Helpful?
Thank Globeseek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck-Hardy-GM, General Manager at Hotel Fort Canning, responded to this review, 16 July 2013
Dear guest,

Thank you for your lovely review of Hotel Fort Canning. You got it right, our location, despite being 5 minutes away from Orchard Road, offers a much slower pace than any hotels in town.
I am sorry to hear about the fact that the taxi drivers did not know where we are located, Fort Canning Park is famous in SIngapore, maybe it's part of being a hidden gem...

Do come back with us when you travel again to Singapore, and we will be pleased to welcome you back,

Franck
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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 July 2013

We stayed here last November but I have struggled to make my review worthy of our stay at Fort Canning. First the welcome, so nice and wine delivered to our room in a beautiful wooden box with fine glassware. Our room had a separate lounge with Tv and lounge and our room was huge. The king size bed that you could walk around, a bath you could walk around, floor to ceiling windows, high ceilings and balcony. Every morning and night hotel staffed called in to check if we needed anything but everything was always there. Complimentary drinks and canapés in the guest lounge was a great place to meet other guests. The wines and nibbles were high quality and plenty for everyone. Coffee, fruit and biscuits were always available too. The breakfast was the best I have ever had and the Italian restaurant was excellent value. To wake up each morning in a green lush oasis on the city is a treat and even though you felt away from the city you really were very close to everything. If we caught taxis they were quick and very cheap. The fort tour was excellent and should not be missed. The pool was the perfect place to wind down. We wish we could go back again soon.

  • Stayed November 2012, travelled as a couple
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Helpful?
1 Thank Diane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck-Hardy-GM, General Manager at Hotel Fort Canning, responded to this review, 16 July 2013
Dear Diane,

Thank you so much for writing such a stunning review of our hotel, I have shared it with our team who was delighted to read you.

We will continue to work hard to delight our customers,

Franck
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Singapore, null, Singapore
1 review
Reviewed 14 July 2013

Recently stayed at Hotel Fort Canning with my partner for our anniversary celebration. The whole experience was a very memorable one indeed. A colonial style hotel, coupled with the relaxing & greenery surroundings from the Fort Canning Park. Definitey a great getaway from the bustling city!

Upon our arrival at the hotel we were greeted by friendly & cheerful staff, making us feel very much at ease and we know that we will be in very good hands throughout our stay. The staff is also very merticulous, and we like how they walk us personally to our rooms and give a brief introduction of the room and the facilities available. Imagine a balcony bathroom!

The room is also very equiped with high-end technology - TV with internet facilities controlled by remote/keyboard, touch-sensitive switch, automatic curtains, and many more.

We also had breakfast at The Glass House. As the name speaks, it was having a buffet breakfast, surrounded by glass. I would say the quality of service is great, however the food variety is limited.

Overall, the whole experience at Hotel Fort Canning is awesome & I look forward to staying here in future.

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank summergalz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck-Hardy-GM, General Manager at Hotel Fort Canning, responded to this review, 20 July 2013
Dear guest,

Indeed, Hotel Fort Canning is much more of a boutique hotel - with a much slower pace - beautiful views from the room and from the area you have breakfast - and thank you for mentioning the fact that the breakfast is wonderful as well as having Nespresso machine in the comfort of your room.
I am sorry to hear you had little issues off and on with the wireless, it usually works very well but I have asked our IT team to monitor the speed a few times a day.

The team and I send their regards,

Franck
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Singapore, Singapore
1 review
Reviewed 14 July 2013

Spent a relaxing Saturday enjoying the well-equipped gym and pool facilities, before retiring to a beautifully decorated room. The interior was modern with a touch of old colonial style, nicely juxtaposed against the lush green surroundings and swimming pool. Service was prompt and obliging with a smile, and the room had high speed wifi as well as a variety of television channels. Every aspect of the room displayed attention to detail especially the high tech console (which doubled up as a remote for the air-conditioning, television and blinds!) which did not go unnoticed. A stone's throw from the popular Clarke Quay area, easily accessible via taxi or train, I would definitely return again soon to treat myself to a weekend of blissful indulgence and relaxation.

Room Tip: Rooms on the ground floor have a nice outside deck/verandah area to allow travelers to take in the p...
See more room tips
  • Stayed June 2013, travelled solo
    • Value
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Helpful?
Thank SL_Tan68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck-Hardy-GM, General Manager at Hotel Fort Canning, responded to this review, 15 July 2013
Dear Mr Tan,

Thank you for your great review of our hotel during your stay cation with us.
I am very excited to read about your experience with us and quoting "service was prompt and obliging with a smile", as this is exactly our new direction, service from the heart.
I am glad you also enjoyed the old colonial touch of our hotel that offers tranquility.

May I also thank you for taking the time to write your feedback on trip advisor, as I do share the reviews with the team every morning at our operation meeting.

Franck
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uk
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 July 2013

Stayed for a week...loved it..old colonial..relaxing and restful ambience, good pool, gym
In a nice setting...far from the maddening crowd but a short walk to the bustle...
Very helpful and cheerful staff....good food
Rooms a good size, excellent bathroom. Internet and tv

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dobbo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franck-Hardy-GM, General Manager at Hotel Fort Canning, responded to this review, 12 July 2013
Dear guest,

What a beautiful review of your stay with us.
All we want our guests to experience has been summed up in your write-up: "old colonial..relaxing and restful ambience, good pool, gym In a nice setting...far from the maddening crowd but a short walk to the bustle... Very helpful and cheerful staff....good food...Rooms a good size, excellent bathroom. Internet and tv"
Thank you so much for taking the time to highlight your love for Hotel Fort Canning, the team and I are delighted we could deliver an excellent experience.

Franck
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Fort Canning

Property: Hotel Fort Canning
Address: 11 Canning Walk Hotel Fort Caning, Singapore 178881, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Spa Hotel in Singapore
#31 Romantic Hotel in Singapore
#36 Business Hotel in Singapore
#40 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Fort Canning 5*
Number of rooms: 86
Official Description (provided by the hotel):
Surrounded by the lush greenery of a historical park, the heritage Hotel Fort Canning offers a discreet sanctuary of calm in the vibrant city and an epitome of style and modern comfort in each of its 86 guestrooms and suites. ... more   less 
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Also Known As:
Hotel Fort Canning Singapore

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