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“Pleasant Stay”
Review of Jinshan Hotel

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Jinshan Hotel
Ranked #269 of 317 Hotels in Singapore
Reviewed 25 March 2014

I had a pleasant stay at Santa Grand for one night. MRT is just nearby which is extremely helpful. The price is affordable as it is more or less the same price paid to stay in a hostel in Singapore and you get to have one room to yourself.

Pros:
1. Attentive staffs - I went before the check in time and left my bags at the reception area. I came back late and they brought the bags up to my room.
2. Comfortable bed
3. Clean

Few tiny cons:
1. Shower space is quite small. However, the bathroom is clean.
2. There were a few mosquitoes in the room when I checked it but just open the window and that should solve the problem.

This hotel is recommended to those who are on a budget but still wants to enjoy a good room.

Room Tip: Some rooms do not have windows, if you are claustrophobic, do request for a room with windows. Howev...
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  • Stayed: March 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Prisca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Jinshan Hotel, responded to this reviewResponded 25 March 2014

Dear Valued Guest,

Thank you for choosing Santa Grand Hotel Chinatown! We are happy to have hosted your stay and we are glad to have been on service! Thank you for your feedback and we look forward to the opportunity of welcoming you again!

Regards,
Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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171 - 177 of 381 reviews

Reviewed 24 March 2014

This hotel is in the middle of the action - stalls, cafes, bars, food and hawker centres (shops, stalls and cafe complexes). Very cheap for Singapore. The surrounding food and beer cafes are also very cheap - about half that of Australian prices and a third of the tourist traps on the island. (2014 prices - large bottle beer starts at $4.50 sg and meals $3.50sg). If you want a break from asian food there is a KFC, MacD, European type food and supermarkets close by. Staff and locals are friendly and many speak English.The air conditioned rooms are a little larger than a cruise ship double, but very adequate. The lobby (upstairs with rooms) has free coffee tea etc for guests. Second floor is a Yum Cha restaurant. Close to MRT (200m) and the bus routes.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Phil and Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Jinshan Hotel, responded to this reviewResponded 25 March 2014

Dear Valued Guest,

Thank you for your great review! We appreciate your feedback and we are pleased to hear that you enjoyed the location of our hotel. We are happy to have hosted your stay and we look forward to welcoming you back to Santa Grand Hotel Chinatown again!

Regards,
Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2014

The hotel is not hard to find coming from the subway. The location is prime, the staff are friendly. It is not five star but you get value for your money.

And no, I didn't intend for this to rhyme.

One thing I notice is that its address is Trengganu St. but it seems that the entrance is along Temple St.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jay-R P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Jinshan Hotel, responded to this reviewResponded 23 March 2014

Dear Valued Guest,

Thank you for your 5 star review! We are delighted to know that our team provided a prompt and attentive service that made your stay memorable. We will work hard to improve our service and we welcome feedback to improve aspects of our products consistently.

Thank you again for sharing your experience with us here. We look forward to having you back again at Santa Grand Hotel Chinatown!

Regards,
Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2014

Room is tiny, but still cozy and nice. We had the one with a window, yet the view was on the roof :) But it let me check was the weather was like.
Breakfast was more than simple: a couple of toasts with jam, a boiled egg and tea/coffee. Still compared to other hotel with equal rates it's good to have at least such kind of snack included :)
Location is great - just a few minutes to MRT station, abou 15 min walk to ClarkeQuay and there are three Temles worth seeing just around the corner.

The place is a good worth for money especially comparing to the other hotel in Singapore.

  • Stayed: April 2013, travelled with friends
    • Value
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    • Cleanliness
    • Service
Thank Yuna Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Jinshan Hotel, responded to this reviewResponded 23 March 2014

Dear Valued Guest,

Thank you for your great review! We are pleased to hear you enjoyed the location of our hotel as well as the breakfast! Thank you again for sharing your experiences with us and we hope to welcome you again!

Regards,
Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

santa grand hotel allow us to early check in. very friendly for travellers.
easy to reach from MRT station, and food street. our room got upgrade from superior to family room. recommended enough for you to stay.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Yuanita D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Jinshan Hotel, responded to this reviewResponded 20 March 2014

Dear Valued Guest,

Thank you for writing us a great review! We are delighted to know that our team provided a prompt and attentive service that made your stay memorable. We will work hard to improve our service and we welcome feedback to improve aspects of our products consistently.

Thank you again for sharing your experience with us here. We look forward to having you back again at Santa Grand!

Regards,
Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2014

Receptionist is nice and fast 4 check in. The room is small but clean. The Hotel is near Subway. Many restaurant around the Hotel. Don't miss try to eat at "YUM CHA" Chinese restaurant on 2 Floor, it's delicious dim-sum and congee.

Room Tip: Deluxe room is ok.
See more room tips
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Apiwatthana_Beer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Jinshan Hotel, responded to this reviewResponded 19 March 2014

Dear Valued Guest,

Thank you for your wonderful review! We appreciate your kind feedback and will definitely pass it down to the front of desk staff. We are glad you enjoyed the location of our hotel and we look forward to welcoming you back to Santa Grand again!

Regards,
Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014

Located within a walking distance from the MRT station. There are lots of shops and restaurant surrounding the hotel. We were staying in two rooms, all without windows. Rooms were clean but tiny. Since we spent most of our time outside of the rooms, we found that the hotel has a good value for money. Bathrooms tiles were slippery after bath, so you had to be careful. Tea and coffee were provided outside of rooms. Hotel staff were friendly and helpful.

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank angeldian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Jinshan Hotel, responded to this reviewResponded 19 March 2014

Dear Valued Guest,

Thank you for your great review! We are delighted to hear that our team provided you with prompt and attentive service to make your stay memorable. We are pleased you enjoyed the location of our hotel as well as the complimentary beverages.

We hope to welcome you to Santa Grand Hotel Chinatown again.

Regards,
Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jinshan Hotel

Address: 20 Trengganu Street, Singapore 058479, Singapore (Formerly Santa Grand Hotel Chinatown)
Region: Singapore > Singapore > Chinatown
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #269 of 317 Hotels in Singapore
Price Range: £42 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Jinshan Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Located in the highly dynamic Chinatown precinct, Jinshan Hotel is fully intertwined with the rich history and industriousness of Singapore's early pioneers, this location brings forth the sights, sounds, tastes, smells and customs of the Chinese community. Formerly known as Santa Grand Chinatown, here in Jinshan Hotel not only you will feel the traditional Singapore culture in 1960s, but also you'll feel right at home, the minute you enter our hotel, revelling in our unique Asian hospitality. Blended into the history and culture of Chinatown will be the tourism and sightseeing benefits that make modern day Chinatown a must visit. ... more   less 
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Also Known As:
Jinshan Hotel Singapore

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