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Park Regis Singapore
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Reviews (4,028)
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1,557
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All reviewsclarke quaygreat locationfrosted glasstoilet and showernice poolmrt stationnice hotelpool and gymbusiness tripwalking distancerooms are smallmobile phonecentral locationnice stayshort stayeasy accessmarina bay
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3,071 - 3,076 of 4,029 reviews
Reviewed 3 June 2014

Was staying here for one night. Requested for a King/ Queen Sized bed and was informed by Santhi that I have got a queen bed. To my dismay, I only realize that it was a Hollywood Twin when I'm preparing for sleep. I then contact the reception to ask if that was an error. Candy only mentioned she will check and refused for me to speak to the Duty Manager, only to mentioned that she can handle. She did not give any follow up call back. Food from Room Service arrived exactly 20 mins as promised, food was alright. No fuss about it. Great location, room maybe small but clean.

  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 104Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 18 June 2014

Dear 104Travel,

Thank you for taking the time to share your thoughts with us.

We noted of the few areas that were not met with your expectations and I will review them with our team.

We value your patronage and hope to welcome you back to Park Regis Singapore in the near future.

Best Regards,

Jason Dowd
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

I enjoyed the stay in this hotel, because it's literally close to Chinatown, the MRT, and downtown. It's clean, efficiently run, but like any of the Singaporean hotels, some what overpriced. The pool and gym was meticulously kept and the service was great.

Stayed: May 2014, travelled with family
1  Thank pliem50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 18 June 2014

Dear pliem50,

We are delighted to receive your gracious compliment, and were especially pleased to read your kind words on our services and hotel.

Your effort in listing all the points mentioned is deeply appreciated. Such compliments are important to us and motivate us to continue providing the best possible service to all our guests.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,

Jason Dowd
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014 via mobile

Great location- Clark quay mrt right across the road. Close to Chinatown dhoby ghat etc

Staff is super courteous and attentive. They let us check in early at 9am since our flight arrived early without any hassle.

Good gym with weights and a really nice pool that was pretty big with a nice waterfall. Very relaxing.

Rooms are a decent size and very cozy. Beds are comfortable.

Free wifi! Excellent overall stay!

Stayed: June 2014, travelled as a couple
2  Thank Jmhsieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 4 June 2014

Dear Jmhsieh

We are delighted to receive your gracious compliment, and were especially pleased to read your kind words on our services and hotel.

Your effort in listing all the points mentioned is deeply appreciated. Such compliments are important to us and motivate us to continue providing the best possible service to all our guests.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2014

Excellent hotel, ultra modern facilities, courteous staff...However, the rooms are very small... comfortable, but not cosy... gives a claustrophobic feeling...The bar is nice, service very prompt. Ideally located near Clarke Quay makes it a good option to stay for a few days...

1  Thank manjitxsingh
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 4 June 2014

Dear manjitxsingh

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are glad that your experience was a positive one, despite the areas pointed out. Please be assured we take each feedback seriously and we will work towards improving in these areas.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 31 May 2014

We finished our cruise in Singapore and wanted a hotel close to Chinatown. We chose Park Regis. We stayed for 5 days. Great location to be close to Chinatown and Clarke Quay, away from the high end and high costs of Orchard rd as we wanted to shop elsewhere yet still be central.
The hotel is more a business person hotel but...we still were able to enjoy the small gym and the pool which was big enough for laps and great for relaxing by after a big mornings shopping or sight seeing. Dinner was close by in Chinatown. Chinatown point shopping centre was close too.
Staff were extremely helpful and courteous going the extra mile whenever it was needed to help.
breakfasts in the breakfast room was great with lots of choice.
Décor was quite dark in the hallways, doors very large and as they shut the noise echoed down the hallways. See though shower and toilet cubicles meant that you had to be sharing with someone you knew well...really well.
Rooms would have been better if 1m longer. If my partner was in the desk chair I couldn't walk past the end of the bed which was annoying.
Would stay there again due to great staff and great location.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank JackieQuantock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
park_regis2011, General Manager at Park Regis Singapore, responded to this reviewResponded 4 June 2014

Dear JackieQuantock

Thank you for choosing to stay at the Park Regis Singapore and taking the time to provide us with your valuable feedback.

We are glad that your experience was a positive one, despite the areas pointed out. Please be assured we take each feedback seriously and we will work towards improving in these areas.

We will continue to provide exceptional experiences for our valued guests and look forward to your stay in Park Regis Singapore again.

Best Regards,
Jason Dowd
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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