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“Nice experience in a centrally located hotel”
Review of Hotel Innotel

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Hotel Innotel
Ranked #94 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 2 May 2014

My stay in Innotel was quite good. The room was not small and hotel staff were courteous. It is just a few minutes walk from the Dhoby Ghaut MTR station. And the national museum of Singapore is within walking distance as well.

Of course, the cost of accommodation was not cheap. But it is fair enough given the standard of service, the size of room, and the living standard of Singapore.

Room Tip: There were rooms for smokers and non-smokers. Ask at check-in desk if prefer a particular room.
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  • Stayed: April 2014, travelled as a couple
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2  Thank weeburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 April 2014

For an affordable budget, you get great service and a nice room. The rooms are well-lighted and are painted with bright happy colours. Each room also comes with a Smart tv with high speed internet which is very useful for searching places to see in Singapore. They also provide the necessary amenities that you need for your travel. The staff at Innotel were polite and welcomed you with warm smiles. They are also accommodating. It started to rain outside when we were about to leave the hotel and we forgot to bring umbrellas. Luckily one of the staff members told us that we could borrow umbrellas from the front desk. It really saved us from the bad weather.

Innotel is also very near Dhoby Ghaut station which makes it easy for travel. You could get there in less than 5 minutes. There's also a mall nearby and a Catholic church.

I highly recommend Innotel for any type of budget traveller!

  • Stayed: April 2014, travelled with family
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1  Thank Cara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2014

One of the cheapest / convenient location i would say. i went to Singapore almost 3 -4 times in past half years and i think Innotel is one of the best i have stayed in terms of price and location. it's walking distance to the Orchard Road. the room is kinda big in comparison to other hotel in SG that are listed in this price. the staff is friendly and helpful and we have free wi-fi during the stay. Don't hope for anything fancy but a clean and decent place to stay when you are in town.

  • Stayed: March 2014, travelled as a couple
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2  Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

Quiet, convenient location near Dhoby Ghaut station a major interchange station and to Plaza Singapura which has an excellent supermarket in the basement. Booked the basic room about four months in advance and paid over £100 a night without breakfast. Rooms are somewhat dissapointing. They are small and with a couple of beds there is not much space to move around. Modern, rather brash style, woodwork in white melomine type finish with a single white plastic chair. Bathrooms are very small, shower only and no room for the wash hand basin which is of the circular stainless steel variety located next to the wardrobe, a somewhat unusual arrangement. Bathroom is separated from the rest of the room by frosted glas partition, not an ideal arrangement. Have CNN and Russian Television but no BBC or Al Jazeera. Staff are all very polite and helpful. I thought it was expensive for the standard of accomodation offered and the facilities available. If I were to return to this horrendously expensive city state I would probably look for somewhere else to stay

  • Stayed: April 2014, travelled with family
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1  Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2014 via mobile

Innotel hotel is a decent hotel in terms of facilities and cleanliness.
It also has a great location which is the main reason that I went for the hotel.

The rooms, however, are small and the prices for the rooms are high especially since breakfast is not included (maybe it's just Singapore that's overly expensive).

The main thing that spoiled my visit at Innotel was their bad service. Housekeeping called in at 9am to ask when they could clean my room when I had the "do not disturb" sign on. Upon checking out, they made me pay a ridiculous and extravagant extra fee for "staining the bed with a small red dot" which was just dried blood from a cut that I had on my leg. I thought that was just absurd and it was the first time I've heard of anything like that at a hotel..

Stayed: April 2014, travelled solo
2  Thank Imad N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2014 via mobile

This hotel is very nice, even though it's not that spacey, the room is very clean and very comfortable, I love the pillow and the duffet, they're so fluffy and comfy! Also located in a very strategic place, just take a short walk and you can reach Dhoby Ghaut MRT. Has a free WiFi too, although on 2nd day my brother complained that the WiFi was slower than yesterday... The only disappointment that I have is that they dont include breakfast, but it's not a really big deal though since they have a small restaurant in the lobby and there are many food you can find around. The staffs were very nice and helpful, totally makes us feeling at home while we're away.

I would definitely come back again for my next trip to SG. Thank you Innotel. Keep it up! :)

Travelled last March, family of four with older children.

  • Stayed: March 2014
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Thank Ardhya R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

It's a very short walk from this hotel to Dhoby Gaut train station. If you have never used Singapore's trains before, don't be afraid to give it a go. The stations are orderly and safe, and the train routes very simple to follow. Dhoby Gaut is a major interchange station, so you can get to most places with ease and it's very inexpensive.

The hotel was clean and staff friendly. Our room was compact, so it may not be the place for you if you like to spend a lot of time in your hotel room. No fitness centre, so not good if that's a deal breaker for you. It was ideal for us. Comfy beds. Fast and free wifi. Good location. Daily newspaper. Room service if you want it.

Room Tip: We were on the top floor and it was very quiet.
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  • Stayed: March 2014, travelled with friends
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Thank JKT2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Innotel

Address: 11 Penang Lane, Singapore 238485, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#79 Business Hotel in Singapore
Price Range: £91 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Innotel 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Innotel Hotel is a 4 star Business hotel, conveniently located in the citycenter and along the belt of iconic Orchard Road. It is just 21mins by car from Changi International Airport and 3 minutes by foot to Dhoby Ghaut MRT station . Enjoy free wifi, complimentary minibar (replenish once daily) and free usage of smartphone in all rooms. Complimentary early check in or late check out are available for selected packages. We are awarded Certificate ... more   less 
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Also Known As:
Hotel Innotel Singapore

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