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“Rather small but sufficient for overnight”

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ibis Singapore Novena
Ranked #101 of 317 Hotels in Singapore
Reviewed 7 June 2012

The hotel is located in an up and coming location. Room is small, bathroom is also small, strong shower, comfortable bed, breakfast is OK but doesn't have much varieties. Nearest MRT is 10-20 minutes walk, bus stop is nearby.

  • Stayed: May 2012, travelled as a couple
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1  Thank Mama2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 13 June 2012

Dear Guest

We are happy that you had enjoyed the facilities and services during your recent visit to Singapore. It is our desire to ensure that all our guests feel at home at ibis Singapore Novena , making it a home away from home.We appreciate your feedback and will share with the team , it is a great motivation and encouragement to us.

We look forward to welcoming you back to your home in Singapore.

Warm Regards
The Guest Services Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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949 - 955 of 1,372 reviews

Reviewed 6 June 2012

  • Stayed: June 2012, travelled with family
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Thank hm_soo
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 7 June 2012

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 June 2012

I have stayed at many Accor properties before but never the Ibis range and was pleasantly surprised by its standards. OK it's not the Sofitel, so do not expect porters, gym, room service , swimming pools or fancy toiletries. But it's fairly new and has all the mod cons. Hair dryer, tea/coffee making facitilites and free wifi. The rooms are furnished simply and nice, bit small for families but quite adequate for 1 -2 persons.

The only down side is that ridiculously small and cheap looking fridge (no bigger than a shoe box).....and it's not that cold enough to store a couple bottles of water. I can understand that perhaps the hotel wants to discourage people storing food but really.....

The location although not in the main shopping district is only 2 stops on the MRT(10 mins walk from hotel) to Orchard Rd. It is also located above a shopping centre where you can get almost anything.

There is also a Gym in the complex where one can buy a day pass for SGD35 for the health conscious.

The reception is managed by a young team and very helpful. I was quite impressed when on a very wet day, the hotel have good sturdy umbrellas on loan for a $10 refundable deposit.

For a 3 star hotel, I think it ticks all the boxes.

  • Stayed: May 2012, travelled solo
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1  Thank Bonnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 4 June 2012

Dear Guest

We are happy that you had enjoyed the facilities and services during your recent visit to Singapore. It is our desire to ensure that all our guests feel at home at ibis Singapore Novena , making it a home away from home.We appreciate your feedback and will share with the team , it is a great motivation and encouragement to us.

We look forward to welcoming you back to your home in Singapore.

Warm Regards
The Guest Services Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2012

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
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1  Thank josa_fu
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 17 May 2012

  • Stayed: May 2012, travelled solo
    • Value
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    • Service
Thank LadyHawke1210
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 21 May 2012

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Reviewed 14 May 2012

Kudos to the hotel staff - each and every single one of them - for having a smile and great attitude! They are super friendly, welcoming and helpful and will do everything to make your stay comfortable. Rooms are clean and taken care of. Internet free of charge.
The hotel is 6 min away from Novena station (not sure why some people wrote 20 min - must have got lost).
Great value for money, a great team taking care of the guests, and definetely a place I would stay again in.

  • Stayed: May 2012, travelled on business
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1  Thank paternionerin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 15 May 2012

Dear Guest

We very much appreciate your comments regarding your stay at the Ibis Singapore Novena.It is always a pleasure to receive positive and constructive feedback so enable us to improve further.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement and a great motivation to all of our staff as we strive to continuously improve the quality of our services.

Thank you for sharing your experience and we are grateful for your support and look forward to having the pleasure of welcoming you back to Ibis Singapore Novena.

Sincerely

The Guest Services Team
Report response as inappropriate Thank you. We appreciate your input.
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Reviewed 14 May 2012

  • Stayed: April 2012, travelled with family
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1  Thank RahulDuggal
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 15 May 2012

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Additional Information about ibis Singapore Novena

Address: 6 Irrawaddy Road Ibis Singapore Novena, Singapore 329543, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #101 of 317 Hotels in Singapore
Price Range: £70 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Singapore Novena 3*
Number of rooms: 241
Official Description (provided by the hotel):
ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary WIFI, international power sockets, parking, handy phone with unlimited mobile internet and local & international calls for selected countries. Oopen Pasta and Grill serves international buffet breakfast and chef's delectable selection, hotel is a stone's throw from heritage sites and authentic local food trails. Hotel also do provide complimentary shuttle to Novena MRT Station. ... more   less 
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Also Known As:
Ibis Singapore Novena Hotel Singapore

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