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“excellent hotel”

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Village Hotel Changi by Far East Hospitality
Ranked #83 of 317 Hotels in Singapore
Reviewed 19 December 2013

our 3rd visit and hotel facilities & amenities are still as fantastic as our first visit! we had the room on the 6th floor. room size is average, enough space for 2 persons. complimentary bottled water labelled "Village" is available near the kettle. the Evian mineral water is chargeable! bed is comfortable but a little low, especially for watching TV. bathroom is clean, comes with bath tub and shower is strong.
the executive lounge is lovely. cosy setting with beverages like coffee, tea, soft drinks and bottled water available till 11pm. food is available at scheduled times. cocktail happy hour was however a little disappointing. only red & white wine available plus beer. you actually have to make the cocktail yourself!
the cafe's daily buffet serves a variety of local food like laska, lor mee, hokkien mee, char kuay teow, kueh pai tee, nonya kuehs, roti prata, roasted pork, char siew, satay etc. among the other buffet spread. excellent ideas for travellers to sample the local cuisine.
gym facilities is adequate, although I kept switching on the other treadmill machine's TV channel whenever I used the TV remote control as the TVs were placed so close together.
the pool area is lovely. on sunday, the pool water was a little cloudy. was better on subsequently days.
during my 2nd stay, my experience at the reception was not so pleasant. very slow service. I am glad this time around, the reception staff were excellent, professional and very efficient. well done!
hotel is close to nature. we took the boardwalk to watch the sunset. also saw herons and hornbills.
for the adventurous ones, hop over to Pulau Ubin for a day out. also there are plenty of coffee shops and a hawker centre to indulge in local food and drinks.
there are free bus shuttles to the airport and other locations. inquire at reception.
will be back again and will also recommend others.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
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Thank ABeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 23 December 2013

Dear ABeh,

Greetings from Village Hotel Changi !

Thank you for the positive comprehensive review and happy to know that you have enjoyed our hospitality and explored our surrounding offerings. We take pride as a good staycation destination and are glad to make good your arrival experience this time round.

As for your observation on our gym tv as well as our pool water quality, will definitely review and improve on.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Staycation, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg

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2,534 - 2,540 of 3,610 reviews

Reviewed 17 December 2013

Stayed here during a layover. Bit further than expected from the airport (20 to 25 minutes), but the shuttle was free. Make sure you check-in with the Ground Transportation Desks in the airport when you arrive though as you need to get a sticker before boarding. The shuttle doesn't go to or from the international terminal bizarrely so you'll need to get on the skytrain to go to either terminal 1 or 2. Weird!

Enjoyed the roof-top pool which was open to 7am to 10pm so we got a swim in when we arrived in the evening, and then again the next day before breakfast! Breakfast itself was acceptable - buffet style mixture of European and eastern stuff. We got upgraded to an executive room and it was fairly nice and the wifi was free and good.

Nice staff & service. Would stay again if transiting - not sure if I would stay here if I was visiting Singapore itself as it feels like it is quite far from the centre.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
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1  Thank Matt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 23 December 2013

Dear Matt D,

Greetings from Village Hotel Changi !

Thank you for the review and glad that you have enjoyed our hospitality and facilities. Wish that you have more time to explore our surrounding offerings.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Singapore trip, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2013 via mobile

For our purpose, the Village Hotel Changi was spot on! Close to places where we wanted to go (that pretty much sums it about Singapore).

Positives
1. Great location for a relaxing and unhurried stay in Singapore
2. Close proximity to local and some Western food joints
3. The Hotel has a shuttle service to the Airport & 1x shopping centre
4. The swimming pool on the 8th floor has panoramic views of the local area and great for watching planes taking off

Negatives
1. In our instance, the front desk staff at our check-in (very early in the morning, 0300am). That person was quite blasé and seemingly unaccommodating, perhaps it's was early in the morning but on duty at a hotel; a warm friendly smile wouldn't go astray.

Given the opportunity again, I will return to stay at The Village Hotel Changi. Excluding that 1x negative, the staff was very friendly and helpful with the facilities and services.

Stayed: December 2013, travelled with family
1  Thank Fadebaker2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 16 December 2013

Dear Fadebaker2012,

Greetings from Village Hotel Changi !

Thank you for the positive and comprehensive review and happy to know that you have enjoyed our hospitality and explored our surrounding offerings. We take pride as a good staycation destination and are glad to have you with us.

As for your observation of our receptionist service level, will definitely identify, engage and improve on.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Singapore trip, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2013

This is our 2nd time at Village Hotel Changi. Bit pricey this time, but still very enjoyable stay Love the location. So close to lots of cheap eating places. Took advantage of the 1 hour complimentary bicycle hire and went for a ride along the foreshore. Also paid $2 to feed the koi fish in the hotel pond. 2 lovely swimming pools. Free shuttle from the airport. Our room was plenty big enough. Happy hour is 2 for 1 drinks. Very friendly staff. Highly recommend this hotel.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Hammers2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 13 December 2013

Dear Hammers2006,

Greetings from Village Hotel Changi !

Thank you for the positive review and glad that you have enjoyed our hospitality and explored all our offerings. We take pride as a good staycation destination and are happy to have you with us.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Singapore trip, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2013

Stayed overnight and was a little disappointed that nothing has changed here recently. This is a busy hotel due to its proximity to the airport and there are a lot of flight crews staying. I have stayed here many times over the years and unlike many 4 star hotels in Singapore this one doesn't seem to want to refurbish. Consequentially, the rooms are a bit tired.
The location of the hotel is ideal for the airport and local village shops and bars.
Staff are very helpful and the restaurant food of a good standard.
Would definitely stay here again on business but not with the family on holiday.

Stayed: November 2013, travelled on business
Thank yibbayibbada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 13 December 2013

Dear yibbayibbada,

Greetings from Village Hotel Changi !

Thank you for the review and continuous support. Would like to share that we will be starting our refurbishment in Feb 2014 with minimum inconvenience to our guests and hope to welcome you with our newly refresh room soon.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Singapore trip, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2013 via mobile

We stayed here when we arrived in Singapore in very early hours. Fast friendly check in had us in our bed within fifteen minutes. The room is basic but very clean and comfortable. Breakfast was amazing and is included in the price. The price was very acceptable too. Taxi from the airport was $20 with tip. Check out is noon which let us sleep on and got us to our next hotel on Sentosa Islander just in time for our check in there. It is not the "Ritz" which is why it never got full stars from me but well worthy of four. I'd stay here again. In fact, I wish we had on our way home again instead of assuming the Crown Plaza would be more convenient, that was a big mistake. I recommend staying here and paying the small taxi fare to/from the airport.

Stayed: December 2013, travelled as a couple
1  Thank Irov1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 13 December 2013

Dear Irov1,

Greetings from Village Hotel Changi !

Thank you for the positive review and glad that you have enjoyed our hospitality and hotel offerings. It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Singapore trip, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

Stayed more than 8 times here.. Their services and hospitalities as per expected. The cleanliness never failed me.

Will always be my place to stay whenever I come to Singapore.

Experience yourself .

Cheers...

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Radhie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 10 December 2013

Dear Radhie M,

Greetings from Village Hotel Changi !

Thank you so much for the positive review and glad that you have enjoyed our hospitality and surrounding offerings. On the subject of our internet connection, be rest assured that we are in process of reviewing together with our IT team to ensure maximum performance.

Do contact me should you be planning your next Staycation, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Village Hotel Changi by Far East Hospitality

Address: 1 Netheravon Road, Singapore 508502, Singapore (Formerly Changi Village Hotel )
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Business Hotel in Singapore
#40 Romantic Hotel in Singapore
#41 Family Hotel in Singapore
#75 Luxury Hotel in Singapore
Price Range: £74 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Village Hotel Changi by Far East Hospitality 4*
Number of rooms: 380
Official Description (provided by the hotel):
Village Hotel Changi offers a breath of fresh air from the other hotels in urban Singapore. The hotel is near the relatively untouched island of Pulau Ubin and the flora and fauna of the Chek Jawa Wetlands, which are both a bumboat ride away from Changi Ferry Terminal. Alternatively, guests can enjoy a leisurely stroll and enjoy the scenic Changi coastline.Located just 10 minutes away from Changi International Airport and 30-minute car ride from the Orchard shopping district, Village Hotel Changi is immensely popular with business travellers attending trade shows at the Singapore Expo, which is just 15 minutes away. With its proximity to the airport, the hotel is also a hot favourite with transit passengers who have a one or two-day stopover in our island nation.Village Hotel Changi's 380 rooms and 17 indoor and outdoor function venues make it ideal for both leisure and business travellers, with overseas meetings from foreign corporations, corporate retreats and team building sessions from local multinational corporations, weddings and solemnisations commonly held at the hotel. ... more   less 
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Also Known As:
Village Hotel Changi By Far East Hospitality Singapore

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