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“A special place for us”

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Village Hotel Changi by Far East Hospitality
Ranked #77 of 308 Hotels in Singapore
Singapore, Singapore
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“A special place for us”
Reviewed 22 December 2013

Admittedly, we are biased in favour of this hotel as we got married here previously. However, the real reason for highly rating this place is that whenever we have chosen to stay here since (we live in Singapore but sometimes choose to treat ourselves and spend a night in a hotel) the staff have always remembered us and even put us in the same room as the one we got married in whenever possible. It doesn't have all the amenities of an international hotel which is why it only gets 4 stars and not 5, but it definitely has one of the best breakfast buffets I have ever had even in competitive Singapore. We've also done Christmas dinner at the Changi Village Hotel which was a pleasure and so far we have had no bad experiences. Thanks for the memories.

Stayed December 2013, travelled as a couple
Helpful?
Thank Gareth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this review, 23 December 2013
Dear Gareth B,

Greetings from Village Hotel Changi !

Thank you for the positive review and glad to know that you have again enjoyed our hospitality. We take pride as a good staycation destination and are glad to have you with us.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Staycation, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (528)
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Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 December 2013

One thing that you should be aware is that Changi Village is not at or close to Changi Airport. The taxi ride from the airport to the hotel cost me more than $20 (it cost me less to travel to the city centre from the airport). The hotel is not located in a touristy area - in fact, it is close to residential apartments in a suburban locale. There are no touristy shops around. The hotel is within walking distance to the Changi Ferry point, where one may board ferries rides to neighbouring islands.

There are regular shuttle bus services between the airport and the hotel. If you plan on staying at this hotel, enquire about this free service. It is not advertised on their website. There is also a shuttle service to the city centre (one per day). If you'd like to use the MRT (an excellent means of getting around the island), you'll need to get to the airport first (using the shuttle bus service: once per hour) - these need to be factored into your journey plans.

The room I stayed in was small but clean. There was little or no information about the services provided by the hotel. There was also no information about the places of interest/current events in the hotel room. However, there is some information in the hotel lobby. There is free wifi in the rooms, which means that you can use your laptop or tablet to enquire about things around the island.

The restaurant offers buffet breakfast and the fare was quite good. The hotel staff are pleasant and friendly. Overall, the hotel was good for a stop over, but if you're planning on a more extensive visit, it may be useful to explore other options.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PranaAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this review, 23 December 2013
Dear PranaAustralia,

Greetings from Village Hotel Changi !

Thank you for the comprehensive review and happy to know that you have enjoyed our hospitality and take time to explore our surrounding offerings. We take pride as a good staycation destination and are glad to have you with us.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Singapore trip, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
98 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 19 December 2013

Near the Airport means 20 minutes by the shuttle bus, the room was quite old and very small, less place for the luggage, the breakfast was o.k. (choice of products), the service was quite bad, not very attentive and friendly, there is a shuttle to Orchard road ( 45 minutes!!!), a taxi needs about 25 - 30 minutes, there is no shuttle back to the hotel, we also had a bad experience with the shuttle back to the airport (the driver was very unfriendly and let us off at the wrong terminal without any explanation), we can definitely not recommend this hotel at all

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ralph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this review, 23 December 2013
Dear RalphB,

Greetings from Village Hotel Changi !

Thank you for the review and our sincere apology on the poor shuttle experience. Be rest assured that we will be taking all the necessary actions to avoid reoccurence and at the same time reviewing our shuttle arrangement with the party concerned. We take pride as a good staycation destination as well as a good class transit hotel and we sincere hope you will give us another opportunity to welcome you in the near future

Do contact me should you be planning your next Singapore trip so to personally ensure all is in order.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
219 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 19 December 2013

our 3rd visit and hotel facilities & amenities are still as fantastic as our first visit! we had the room on the 6th floor. room size is average, enough space for 2 persons. complimentary bottled water labelled "Village" is available near the kettle. the Evian mineral water is chargeable! bed is comfortable but a little low, especially for watching TV. bathroom is clean, comes with bath tub and shower is strong.
the executive lounge is lovely. cosy setting with beverages like coffee, tea, soft drinks and bottled water available till 11pm. food is available at scheduled times. cocktail happy hour was however a little disappointing. only red & white wine available plus beer. you actually have to make the cocktail yourself!
the cafe's daily buffet serves a variety of local food like laska, lor mee, hokkien mee, char kuay teow, kueh pai tee, nonya kuehs, roti prata, roasted pork, char siew, satay etc. among the other buffet spread. excellent ideas for travellers to sample the local cuisine.
gym facilities is adequate, although I kept switching on the other treadmill machine's TV channel whenever I used the TV remote control as the TVs were placed so close together.
the pool area is lovely. on sunday, the pool water was a little cloudy. was better on subsequently days.
during my 2nd stay, my experience at the reception was not so pleasant. very slow service. I am glad this time around, the reception staff were excellent, professional and very efficient. well done!
hotel is close to nature. we took the boardwalk to watch the sunset. also saw herons and hornbills.
for the adventurous ones, hop over to Pulau Ubin for a day out. also there are plenty of coffee shops and a hawker centre to indulge in local food and drinks.
there are free bus shuttles to the airport and other locations. inquire at reception.
will be back again and will also recommend others.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this review, 23 December 2013
Dear ABeh,

Greetings from Village Hotel Changi !

Thank you for the positive comprehensive review and happy to know that you have enjoyed our hospitality and explored our surrounding offerings. We take pride as a good staycation destination and are glad to make good your arrival experience this time round.

As for your observation on our gym tv as well as our pool water quality, will definitely review and improve on.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Staycation, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 December 2013

Stayed here during a layover. Bit further than expected from the airport (20 to 25 minutes), but the shuttle was free. Make sure you check-in with the Ground Transportation Desks in the airport when you arrive though as you need to get a sticker before boarding. The shuttle doesn't go to or from the international terminal bizarrely so you'll need to get on the skytrain to go to either terminal 1 or 2. Weird!

Enjoyed the roof-top pool which was open to 7am to 10pm so we got a swim in when we arrived in the evening, and then again the next day before breakfast! Breakfast itself was acceptable - buffet style mixture of European and eastern stuff. We got upgraded to an executive room and it was fairly nice and the wifi was free and good.

Nice staff & service. Would stay again if transiting - not sure if I would stay here if I was visiting Singapore itself as it feels like it is quite far from the centre.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Matt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this review, 23 December 2013
Dear Matt D,

Greetings from Village Hotel Changi !

Thank you for the review and glad that you have enjoyed our hospitality and facilities. Wish that you have more time to explore our surrounding offerings.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Singapore trip, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 December 2013 via mobile

For our purpose, the Village Hotel Changi was spot on! Close to places where we wanted to go (that pretty much sums it about Singapore).

Positives
1. Great location for a relaxing and unhurried stay in Singapore
2. Close proximity to local and some Western food joints
3. The Hotel has a shuttle service to the Airport & 1x shopping centre
4. The swimming pool on the 8th floor has panoramic views of the local area and great for watching planes taking off

Negatives
1. In our instance, the front desk staff at our check-in (very early in the morning, 0300am). That person was quite blasé and seemingly unaccommodating, perhaps it's was early in the morning but on duty at a hotel; a warm friendly smile wouldn't go astray.

Given the opportunity again, I will return to stay at The Village Hotel Changi. Excluding that 1x negative, the staff was very friendly and helpful with the facilities and services.

Stayed December 2013, travelled with family
Helpful?
1 Thank Fadebaker2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this review, 16 December 2013
Dear Fadebaker2012,

Greetings from Village Hotel Changi !

Thank you for the positive and comprehensive review and happy to know that you have enjoyed our hospitality and explored our surrounding offerings. We take pride as a good staycation destination and are glad to have you with us.

As for your observation of our receptionist service level, will definitely identify, engage and improve on.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Singapore trip, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irons down Under
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 December 2013

This is our 2nd time at Village Hotel Changi. Bit pricey this time, but still very enjoyable stay Love the location. So close to lots of cheap eating places. Took advantage of the 1 hour complimentary bicycle hire and went for a ride along the foreshore. Also paid $2 to feed the koi fish in the hotel pond. 2 lovely swimming pools. Free shuttle from the airport. Our room was plenty big enough. Happy hour is 2 for 1 drinks. Very friendly staff. Highly recommend this hotel.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hammers2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent_Law, Manager at Village Hotel Changi by Far East Hospitality, responded to this review, 13 December 2013
Dear Hammers2006,

Greetings from Village Hotel Changi !

Thank you for the positive review and glad that you have enjoyed our hospitality and explored all our offerings. We take pride as a good staycation destination and are happy to have you with us.

It's indeed our pleasure to be of service to you and be rest assured we will continue to strive in achieving excellent service. We hope to have you with us in the near future.

Do contact me should you be planning your next Singapore trip, hope to welcome you again.

"Stay Village. And discover"

Best Regards,
Kent Law
Hotel Manager
Village Hotel Changi
kentlaw@fareast.com.sg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Village Hotel Changi by Far East Hospitality

Property: Village Hotel Changi by Far East Hospitality
Address: 1 Netheravon Road, Singapore 508502, Singapore (Formerly Changi Village Hotel )
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#39 Business Hotel in Singapore
#40 Romantic Hotel in Singapore
#41 Family Hotel in Singapore
#71 Luxury Hotel in Singapore
Price Range (Based on Average Rates): £
Hotel Class:4 star — Village Hotel Changi by Far East Hospitality 4*
Number of rooms: 380
Official Description (provided by the hotel):
Village Hotel Changi offers a breath of fresh air from the other hotels in urban Singapore. The hotel is near the relatively untouched island of Pulau Ubin and the flora and fauna of the Chek Jawa Wetlands, which are both a bumboat ride away from Changi Ferry Terminal. Alternatively, guests can enjoy a leisurely stroll and enjoy the scenic Changi coastline.Located just 10 minutes away from Changi International Airport and 30-minute car ride from the Orchard shopping district, Village Hotel Changi is immensely popular with business travellers attending trade shows at the Singapore Expo, which is just 15 minutes away. With its proximity to the airport, the hotel is also a hot favourite with transit passengers who have a one or two-day stopover in our island nation.Village Hotel Changi's 380 rooms and 17 indoor and outdoor function venues make it ideal for both leisure and business travellers, with overseas meetings from foreign corporations, corporate retreats and team building sessions from local multinational corporations, weddings and solemnisations commonly held at the hotel. ... more   less 
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