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“Lovely staff and efficient check in service”

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Village Hotel Changi by Far East Hospitality
Ranked #82 of 317 Hotels in Singapore
Reviewed 3 August 2014

Reception staff were very efficient in checking us into the hotel. We stayed there twice on stopovers. Only 1/2 an hour from the airport. The free shuttle service to the hotel has to be booked in the transport section at the airport and then you may have to wait for 1 hour until it arrives. We took a taxi instead for $12. Unfortunately a 5 storey car park is being built opposite this hotel and the noise was deafening even at 9pm. Our room's washbasin was chipped and the desk had seen better days. Toiletries and tea/coffee making facility were excellent. Hair dryer and iron supplied. There are many cafes/restaurants nearby as well as a food court, market stalls and little supermarkets. The pool overlooks the sea and beach towels are supplied. Many people came to the pool in the robes and slippers provided. Smorgasbord breakfast was great. A big thank you to Teresa for making feel welcome when we arrived late. The women's WC's in the foyer area need a major upgrade. There is no excuse for toilets not flushing, taps not working and nowhere to hang up a handbag. Although there was an aircon control switch in the room, the temperature stayed very chilly.

Room Tip: Ask for a room that does not face the main road.
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jacinta3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Village_Hotel_Changi, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 4 August 2014

Dear Jacinta3000,

Greetings from Village Hotel Changi.

Thank you for sharing your experience here. We regret that we unable to meet your expectation in the areas mentioned. We will look into improvement and we really appreciate your feedback. On a positive note, we thank you for your support and enjoyed our service provided.

It's always been our pleasure to be of service to you and do feel free to contact me should you be planning a return trip to Village Hotel Changi.

Best regards
Kent Law
Hotel Manager
kentlaw@fareast.com.sg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,640 - 2,646 of 3,960 reviews

Reviewed 1 August 2014 via mobile

This is the second time I stayed here since two years ago. Brought our 2 kids and one baby and stayed in the junior suite at level 6.
Very impressed with our local staff at the reception who was very warm and polite. This room is also much bigger and better than the deluxe room. Will recommend the junior suite for families as it comes with free rollaway bed. And the room still has room to put in a baby cot with space to walk around.
Toilet is very big with a very big bathtub. Showers r separate. Easy to bath kids. The executive lounge privilege is also very near for those who stay in suites at level 6. It's great that they allow us to take back some finger food to our room since kids below 12 are not allowed in the lounge.
Breakfast choices at the cafe were a little disappointing though.
Good place to stay at pretty reasonable price for all the extra amenities included.

Stayed: August 2014, travelled with family
4  Thank bugsimpact
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Village_Hotel_Changi, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 4 August 2014

Dear bugsimpact,

Greetings from Village Hotel Changi.

We are glad that you and your family had enjoyed your stay with us. Your compliment on our rooms, the service staff and other offerings are very encouraging.

It's been our pleasure to be of service to you and hope to welcome you and your family again. Do feel free to contact me should you be planning another vacation in the near future.

Best regards
Kent Law
Hotel Manager
kentlaw@fareast.com,sg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

This is the third time I have stayed at this hotel and I have thoroughly enjoyed the courtesy, friendliness and helpfulness that has been shown to me.

I especially would like to thank the staff of the Executive Club including Sheda, Shaik, Gi An, Amelia, Tia, Chandu for the exceptional courtesy and friendliness they have shown me.

My special thanks also goes to Halinah who has helped me in understanding the Singapore food and its uses.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
3  Thank helenatlister1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Village_Hotel_Changi, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 3 August 2014

Dear helenatlister1,

Greetings from Village Hotel Changi.

It’s motivating to receive great compliments like yours. We have congratulated Sheda, Shaik, Gi An, Amelia, Tia, Chandu, and Halina for delivering such wonderful guest service. We are honoured to be your favourite hotel and can’t wait to welcome you back to our world of hospitality.

Thanks for your recommendations and we all look forward to welcoming you back soon. Please do not hesitate to contact me if you planning another visit to Village Hotel Changi

Best regards
Kent Law
kentlaw@fareast.com.sg

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Reviewed 31 July 2014

The hospitality was the best. Every morning they made me feal like a part of family.
Well worth the upgrade. Sheda was exeptional in making me feel home away from home. The location was exelent with easy walks along the boardwalk, the food stalls for variety and inexpensive meals. Just make sure to have early reservations as it is almost fully booked due to the close proximity to the airport.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
3  Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Village_Hotel_Changi, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 2 August 2014

Dear Billy L,

Greetings from Village Hotel Changi

We are thrilled to hear that you had a fabulous and a wonderful stay with us. Your amazing compliments for Sheda are much appreciated as they are great motivation to her and we have congratulated her on being a shining example in delivering great guest service.

We hope to see you again in near future to experience another memorable stay with us. Please feel free to contact me should you be planning another visit to Village Hotel Changi

Best regards
Kent Law
Hotel Manager
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

Ambience is good, service staff are efficient and polite. We are very satisfied with all the arrangement. Thanks to Sanjeewa Fernando and Eugene from sales.

Good location to consider for a offsite meetings or get away. Will be good if free shuttle provided from nearest mrt station

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank Iqahamzah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Village_Hotel_Changi, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 2 August 2014

Dear Igahamzah,

Greetings from Village Hotel Changi.

It’s motivating to receive great compliments like yours. We have congratulated Sanjeewa and Eugene for delivering such wonderful guest service. Thank you with the suggestion and we will look into it.

It's always been our pleasure to provide a memorable service to all our guest and feel free to contact me if you are planning another visit to Village Hotel Changi

Best regards
Kent Law
Hotel Manager
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

The hotel is modern and with many comforts, looking on the bay and so it could be a good option to remain close to airport (10 minutes away). Rooms are standard but clean and fully equipped, there is a small swimming pool overlooking the sea and some restaurants - not tried.
Considering the value for price it could be considered an option if you don't need to reach Singapore city center, and it is enough comfortable to avoid to remain inside the airport.
Anyway you can find other good options around eventually paying something more.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank lionitaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Village_Hotel_Changi, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 2 August 2014

Dear lionitaly,

Greetings from Village Hotel Changi

Thank you for the pleasant review and chosen us for your recent trip to Singapore. Glad that you had enoyed your stay and our service offerings.

It's always been our pleasure to be of service to you and do feel free to contact me should you be planning a return trip to Village Hotel Changi

Best regards
Kent Law
Hotel Manager
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

The staff at the hotel go out of their way to make sure that my events are well supported. In particular Panilsilven & Taufik were extremely helpful and my team commented on how smooth the whole event was.

While the hotel is distant from town, the service level and value for money make this a venue of choice for large events.

Thank you to the team at Changi Village hotel

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank bagleyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Village_Hotel_Changi, Manager at Village Hotel Changi by Far East Hospitality, responded to this reviewResponded 2 August 2014

Dear bagleyg,

Greetings from Vilage Hotel Changi

We are thrilled to hear that you had a successful event with us. Your amazing compliments for Panilsilven and Taufik are much appreciated as they are great motivation to them and we have congratulated them on being a shining example in delivering great guest service.

Thanks again for all your nice comments and we all hope to welcome you back for another successful event or experience a stay with us. Please do feel free to contact me if you are planning a return trip to Village Hotel Changi

Best regards
Kent Law
Hotel Manager
kentlaw@fareast.com.sg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Village Hotel Changi by Far East Hospitality

Address: 1 Netheravon Road, Singapore 508502, Singapore (Formerly Changi Village Hotel )
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#34 Family Hotel in Singapore
#39 Romantic Hotel in Singapore
#39 Business Hotel in Singapore
#74 Luxury Hotel in Singapore
Price Range: £64 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Village Hotel Changi by Far East Hospitality 4*
Number of rooms: 380
Official Description (provided by the hotel):
Village Hotel Changi offers a breath of fresh air from the other hotels in urban Singapore. The hotel is near the relatively untouched island of Pulau Ubin and the flora and fauna of the Chek Jawa Wetlands, which are both a bumboat ride away from Changi Ferry Terminal. Alternatively, guests can enjoy a leisurely stroll and enjoy the scenic Changi coastline.Located just 10 minutes away from Changi International Airport and 30-minute car ride from the Orchard shopping district, Village Hotel Changi is immensely popular with business travellers attending trade shows at the Singapore Expo, which is just 15 minutes away. With its proximity to the airport, the hotel is also a hot favourite with transit passengers who have a one or two-day stopover in our island nation.Village Hotel Changi's 380 rooms and 17 indoor and outdoor function venues make it ideal for both leisure and business travellers, with overseas meetings from foreign corporations, corporate retreats and team building sessions from local multinational corporations, weddings and solemnisations commonly held at the hotel. ... more   less 
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Also Known As:
Village Hotel Changi By Far East Hospitality Singapore

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