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“Staff will do anything to help and facilities are excellent” 5 of 5 bubbles
Review of Oasia Hotel Novena, Singapore by Far East Hospitality

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Oasia Hotel Novena, Singapore by Far East Hospitality
Ranked #37 of 308 Hotels in Singapore
Certificate of Excellence
Shropshire, UK
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Staff will do anything to help and facilities are excellent”
5 of 5 bubbles Reviewed 30 September 2012

We stayed at the Oasia having moved from the Hilton after the GP. At first I was a little worried as it is in quite an industrial/built up area next to a hospital and other businesses - the Hilton is right on Orchard Road and central. However, I needn't have worried the Novena Tube station is right next door with access via a shopping centre. The staff were all so polite and helpful offering free internet access during our stay and offering at one point to go to a 7/11 store to get me a bottle of wine I wanted as the bar had closed and they only had a more expensive bottle available !!! The concierge and front of house staff were brilliant sorting taxis and offering brolly's when raining. The rooms were spacious and modern and the pool area and jacuzzi spotless - after a day I was pleased we had moved to this location as it had easy access without the hustle and bustle of Orchard Road and was a lot less expensive - the Hilton charged $20 for a small glass of wine - the Oasia was half that ! Didn't eat at the hotel so I can't comment on the food.

Room Tip: We had room 1512 which had good views and was quiet
See more room tips
  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WildeOne43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 2 October 2012
Dear WildeOne43,

Thank you for your review.

We are delighted that you had a wonderful experience in our hotel and indeed it was a pleasure to know that our associates were able to provide exceptional service throughout.

We certainly look forward to having another opportunity in hosting you again.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,177 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (693)
Date | Rating
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English first
Gold Coast
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 30 September 2012

Stayed at this hotel for 2 nights with a promotional rate of $100 AUD a night for a deluxe room. Upon arrival we were notified that we received a free upgrade to a club room which was nice. The rooms were very modern, clean and luxurious complete with a nespresso machine. The hotel facilities were quite nice with a nice large pool and air conditioned gymnasium. Great location right next to the train station and shopping mall.

The only problem we had was that we were woken multiple times during the night by other guests entering and leaving their rooms and doors slamming and there were other people in the adjoining room who we could hear talking into the early hours of the morning. The sound proofing was very poor and it became frustrating.

Overall nice stay, very good value for the price but they need to invest in better sound proofing.

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelater84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 10 October 2012
Dear Travelater84,

Thank you for your review.

We are happy to know that you have enjoyed your stay with us. We have noted your concerns on the soundproofing and corrective measures will be facilitated to ensure that our guests have a more comfortable experience.

We look forward to welcoming you back in the near future.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Castello Di Godego, Italy
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 28 September 2012

I staied here for two nights during a business trip to singapore. The hotel is very nice, almost brand new, centrally located but in a very quite area. The rooms are clean, well furnished, not too big but really enough. Breakfast is good, good selection and fresh. At the end I can say that the hotel is very nice, good price for the quality, rooms maybe a little bit to small, but really good place suggested to everyone.

  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dino L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 30 September 2012
Dear Dino L,

Thank you for your review.

We are happy to know that you have enjoyed your Oasia experience and look forward to welcoming you back in the near future.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 September 2012

Stayed at the Oasia over the FI weekend in a Club Room. There was a problem with the type of room booked and the staff went beyond expectations in solving this problem. The pool area on the club floor was great for relaxing after day in the heat. Breakfast had a good selection of food and they had the best coffee of any hotel I have ever stayed at. The porters were very helpful with their information regarding sightseeing and explained how to get to Johor Bahru by taxi and what it should cost. Room size was OK and the electric blinds blocked out the sun in the morning so could sleep in if required. Close to the underground at Novena which had a shopping centre above it and if needed taxis are not very expensive. The hotel in new and would come back again

Room Tip: The Club Room is very quit and great for seating down with a drink
See more room tips
  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JohnVanZandwijk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 30 September 2012
Dear JohnVanZandwijk,

Thank you for your review.

We are happy to know that you have enjoyed your experience at Oasia Hotel and that the associates were able to provide extend their hospitality to you.

We look forward to having another opportunity to host you again soon.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
melbourne, australia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 26 September 2012

We stayed here for a 3 day stopover. Yes the rooms are smallish, but our Club room was clean cool and comfortable. We used the Club on 22 nd floor for breakfast and the pool up there is great as well. The chef in the club comes to you and offers an array of hot breakfast options to be freshly cooked. Breakfast buffet was very good with all the usuals and continually replenished. We also used the pool on level 8, again great. All staff encountered were friendly and helpful. Location was excellent in that Novena MRT is a 2 minute walk and Novena square has good convenience shopping, such as pharmacy, convenience store, restaurants, cafes, food court etc.

Club room also has free wIfi which was great for us to catch up on some work.

All in all I would recommend Oasia very highly to business travellers and to people having a stop over and there to do some quick sightseeing etc. It was a lovely place to come back to after a hot days , grab a cold drink and a dip in the pool, before heading out somewhere for dinner.

We'll certainly stay there again

Room Tip: Choose a club room
See more room tips
  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bear2644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 28 September 2012
Dear Bear2644,

Thank you for your review and we are happy to know that you had an enjoyable experience at Oasia Hotel Singapore.

We look forward to having another opportunity to host you again soon.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuching, Malaysia
Level Contributor
206 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 bubbles Reviewed 26 September 2012 via mobile

We rate Oasia Hotel as one of the nicest hotels we've stayed in. The room was very comfortable, especially the bed! We could have slept in all day. The rain shower bathroom was fantastic & toiletteries given were refresingly nice. The hotel was also convenient as MRT was just next door & took us only a few minutes to get to shopping haven of Orchard Road. Overall had a wonderful stay & will definitely return.

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FaddySue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 28 September 2012
Dear FaddySue,

Thank you for your review.

We are delighted that you have enjoyed your stay with us and it was a pleasure to have been of service.

We look forward to welcoming you back in the near future.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
183 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 24 September 2012

The rooms are basic. The bathroom layout is weird with no real privacy from the rest of the room. The hotel is located adjacent to the Novena MRT which is very convenient. Local restaurants and a Starbucks are quite close. The hotel is quite. Nothing fancy here. The service is fine. The towels are very scratchy and should be replaced. The floor in our room was sticky which was odd.

Room Tip: High floor
See more room tips
  • Stayed September 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank waterfall9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 26 September 2012
Dear Waterfall9999,

Thank you for your feedback on your recent stay.

We will review the areas that we fell short of and put in place measures for improvement.

We look forward to welcoming you back soon.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oasia Hotel Novena, Singapore by Far East Hospitality

Property: Oasia Hotel Novena, Singapore by Far East Hospitality
Address: 8 Sinaran Drive, Singapore 307470, Singapore
Region: Singapore > Singapore
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Singapore
#18 Family Hotel in Singapore
#20 Spa Hotel in Singapore
#28 Business Hotel in Singapore
#37 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Oasia Hotel Novena, Singapore by Far East Hospitality 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine. ... more   less 
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Also Known As:
Oasia Hotel Novena, Singapore By Far East Hospitality

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