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“Great location and wonderful service”

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Oasia Hotel Novena, Singapore by Far East Hospitality
Ranked #41 of 308 Hotels in Singapore
Certificate of Excellence
Bartlett, IL
1 review
“Great location and wonderful service”
Reviewed 9 October 2012

I recently stayed at the Oasia Hotel Singapore on a business trip. The location was great and the amenities and service were outstanding. The room was cozy and housekeeping was prompt at cleaning each day. They really pay attention to the small details. I was truly impressed by the concierge, which went out of their way to meet my specific needs.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank es07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 15 October 2012
Dear Es07,

Thank you for your review and we are happy to know that you have enjoyed your overall experience. We will pass on your apprecation to our Concierge team who have gone out of their way to ensure your comfort.

We look forward to welcoming you back.

Kind Regards,

Richard Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,385 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (707)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
Reviewed 9 October 2012

I have stayed in Oasia hotel for my business trip numerous time. The staffs here are friendly and room in the hotel is clean and tidy. Furthermore, it's 5 min walking distance to Novena MRT station and next to Novena Shopping mall. It's has a very good location indeed. I will come back again. Keep it up.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KhengHoong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 15 October 2012
Dear KhengHoong,

Thank you for your review.

We appreciate your support of Oasia Hotel Singapore and look forward to continuously extending our hospitality.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
Reviewed 9 October 2012

overall it was a pleasant stay. can't say much about their facilities or level of service as i didn't use any of their facilities while i was there. for service, only deal with their reception when i check in and check out. so nothing to comment about it. saw someone blogging about she got a free upgrade from 'superior room' to 'club room' and while i was there during check-in, a couple too got a free upgrade from 'superior room' to 'deluxe room'. so the lesson is: booked their 'superior room' which cost the cheapest and you might be lucky to get a free upgrade to a better room :) for me i booked a deluxe room :(

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snowflakes2512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 12 October 2012
Dear snowflakes2512,

Thank you for staying with us at Oasia Hotel Singapore.

We apologize that we were unable to meet your expectations for this stay. We do hope that we will be given another opportunity to extend our hositality and services to you in the near future.

Kind Regards,

Richard Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 October 2012 via mobile

The rooms and amenities are very modern and well laid out. The facilities were spotlessly clean. The service was top notch and personal. I would highly recommend this hotel to anyone wanting to stay in Singapore.

Helpful?
1 Thank HorstHH
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 10 October 2012
Dear HorstHH,

Thank you for your positive review and we do hope to be of service to you again in the not too distant future.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Roeselare, Belgium
1 review
Reviewed 8 October 2012

I stayed there for one week in this hotel. New hotel. Excellent service . Very good food with an incredible choice. Big rooms and good WIF ( not always the case in hotels ). Not in downtown, but I have stayed in other Singapore hotels and this is really the best. Great pool and if you have the chance, take the club lounge zone with swimming pool on the roof. I was on on a business trip, but the staff hasn't forgotten my birthday. When I came back, after my meetings, they have decorated my room in an amazing way. There was even a birthday cake,.... I'm sure they have spend more then an hour to get this done. At least I wasn't feeling lonely with this surprise.
A hotel I will definitely go back !!

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carl_World_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 12 October 2012
Dear Carl_World_traveller,

Thank you for your excellent review.

We are delighted to know that you have enjoyed your overall stay and indeed it was a pleasure to have been of service. We will pass on your appreciation to the associates who made arrangements to ensure that you had a memorable birthday.

We look forward to having the pleasure of hosting you again in the near future.

Kind Regards,

Richard Lee
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Balestier, Singapore
1 review
Reviewed 8 October 2012

Stayed for one night and really enjoy my stay.Great location with MRT just underground.Front staffs& restaurant staffs are very pleasant and remember our name.Room a bit small but we slept throughout. Overall value for money.

Room Tip: Higher floor with good city view.
See more room tips
  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kurup S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 10 October 2012
Dear Kurup S,

Thank you staying with us at Oasia Hotel and we look forward to welcoming you back.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 6 October 2012

I stayed here in April, 2012. I was a bit worried about staying in a hotel outside the city center, but overall, was happily surprised at the quality of the rooms, facilities, and access to MRT, etc. For a fraction of what we'd be paying by staying on Orchard Rd, etc., we got what I consider to be a much nicer room and we were still quite close to parts of Singapore (e.g., Newton's only 2 stops away I think). Pool area was nice (and quiet), although it only gets sun in the early part of the day since the condos surrounding the hotel cast long shadows throughout the day. Hotel staff were professional and courteous. I'd definitely recommend this hotel to travelers who do not HAVE to stay on Orchard and who want to save some $$

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank CanuckinPrague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this review, 10 October 2012
Dear CanuckinPrague,

Thank you for your review.

We are happy to know that you have enjoyed your overall Oasia experience and it was indeed a pleasure to have been of service.

We look forward to your future visits.

Kind Regards,

Richard Lee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oasia Hotel Novena, Singapore by Far East Hospitality

Property: Oasia Hotel Novena, Singapore by Far East Hospitality
Address: 8 Sinaran Drive, Singapore 307470, Singapore
Region: Singapore > Singapore
Amenities:
Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Singapore
#18 Family Hotel in Singapore
#24 Spa Hotel in Singapore
#28 Business Hotel in Singapore
#41 Luxury Hotel in Singapore
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Oasia Hotel Novena, Singapore by Far East Hospitality 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine. ... more   less 
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Oasia Hotel Novena, Singapore By Far East Hospitality

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