When I was just entered the hotel. I felt good because of the fresh style of the hotel. However, when I was having the check in process at the reception. The lady served me all the way without any facial expression. My parents and me stayed at two rooms on the same floor. Our packages were including the free mini bar. The hotel didn't refill anything to the refrigerators both the two rooms and I have to ask them to refill it every night. We stayed at the hotel for three night. I have found that the phone of my room was out of order at the first night. We cannot call any reception, concierge or room service via the phone. After I complaint 4 times to the reception. They finally change the phone for my room on the final night. The location and the environment of the hotel are quite good. However, the staffs must go back to training center again.
- Official Description (provided by the hotel):
- Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine. ... more less
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- Also Known As:
- Oasia Hotel Novena, Singapore By Far East Hospitality