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Oasia Hotel Novena, Singapore by Far East Hospitality
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Reviews (4,176)
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2,710 - 2,715 of 4,176 reviews
Reviewed 17 August 2014

What a wonderful find! We travel a lot and this hotel stands out as an example for other hotels to mimic. We love this hotel. We were met at the airport by a driver arranged by the hotel, and after over 22 hours en route plus delays in our connections due to the weather, arriving at 1:30 in the morning, we really appreciated being whisked away mindlessly to our hotel to find this lovely room waiting for us.

The modern room is so well designed with just the right storage for everything that you can spend a week (or more!) here without feeling cramped or having your belongings underfoot. We especially appreciated the rolling room-darkening blinds and the spacious bathroom with thick towels. The bed is perfect, the linens crisp and new. The housekeeping was done perfectly and quickly every morning.

The location of the hotel is terrific: just outside the downtown crush and connected to the rapid transit right from 'our' elevator through an inside corridor. The MRT is sleek, efficient, clean, safe, and easy to navigate from the very first time. We zipped around the city on the MRT taking in all the sites: never wasted any time & never saw a single unpleasant thing on our travels.

The staff in this hotel is remarkable! This week every room in the hotel is booked yet the staff remains calm, pleasant, and helpful. Everyone wants you to enjoy your stay in their hotel.

If you didn't book the Club Room package and it is on offer when you check in, grab it. For a couple you more than recoup the cost with perfect breakfasts, wine/beer/cocktails and appetizers before dinner, 2 pieces free laundry perfectly done each day. The infinity pool on the 22nd floor reserved for the Club Rooms is never crowded and always lovely with the views. You can take your breakfast out on the terrace beside the pool if you don't want to have it in the Living Room. Beside the good variety of breakfast items on offer, you can get a custom omelette whipped up for you just to your taste while your latte is being prepared for you... all included in the price of your Club Room. We took advantage of the Club Room because of other Trip Advisor recommendations to do it and are so happy we did.

I just read this over, and it does sound a bit effusive but there has just been nothing wrong. We hate to leave tomorrow.

Room Tip: The even # rooms are on the view side, the odd # rooms face apartments a bit too close I think. We had room 2424 with lovely views of the hills and trees to one side and the city off in the distance.
  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank TheReids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded 24 August 2014

Dear TheReids,

Thank you for your affirmative review of Oasia Hotel Singapore and we are pleased that you enjoyed your stay with us.

We are most delighted to know that your recent stay at Oasia Hotel exceeded your expectations. We are also elated that you had an enjoyable experience at the Club lounge and our associates were able to delight you with the services provided. Our room, location and Club offerings have received good feedback from many of our guests and I am glad that you endorse them too.

The Oasia team genuinely looks forward to your return visit perhaps for a Club suite experience. If I can be of any assistance, please email me directly at teojooleng@fareast.com.sg for your future bookings.

Kind regards,


Teo Joo Leng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014 via mobile

Good views, nice rooms (we stayed in a club room), amazing brekky, brilliant staff/service. The elevator goes down to a floor which has quick and easy access to the MTR (train - so easy to use). Loved out stay!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Hayley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded 22 August 2014

Dear Hayley W,

It is heartening to know that you had an enjoyable stay at Oasia Hotel and our Club offerings especially for breakfast met your expectations. The convenience of our location has earned many compliments of our guests and we are glad that you endorse it too.

Thank you for your compliments towards our associates, to which I am sure, will motivate them greatly.

We hope that you can visit us again in the not too distant future. Please do email me at teojooleng@fareast.com.sg should you require any assistance with booking your next stay with us.


Warm regards,

Teo Joo Leng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

Stayed here a few times on business trips in the recent past. If you are looking for a mid-tier business hotel, you can't find any better in Singapore. The location is very convenient. The rooms are quite spacious and modern looking with minimal clutter. There is a nice club lounge if you can get access - with killer views and a great pool. Good spot for a sundowner. The staff if fairly helpful. They have good meeting facilities too.

The only issue that I had with my stay was that vegetarian food was sparse in the breakfast and lunch buffet. Oh and also, make sure to carry your room key card with you when you enter the lobby restaurant for breakfast since they swipe to verify.

Room Tip: Get a corner room. Sunlight comes through nicely and the room appears huge!
  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank wanderer_1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded 18 August 2014

Dear wanderer_1313,

Thank you once again for choosing to stay at Oasia Hotel Singapore!

We are delighted that you had a great stay with us and are grateful for your kind comments regarding our meeting facilities. We are also glad that you found our hotel location highly convenient and you had enjoyed the layout of our rooms and the friendliness of our associates is up to your expectations.

We value your feedback on our food variety; kindly allow me to discuss with our Executive Chef to see how we can improve our vegetarian selection.

The Oasia team genuinely looks forward to your return visit. If I can be of any assistance with your future bookings, please email me directly at teojooleng@fareast.com.sg.

Kind regards,


Teo Joo Leng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

Nothing bad to say. Executive lounge and the privileges are worth it as the afternoon tea, happy hour snacks, private pool, n breakfast here are great. Room is well equipped and the bed is comfy. Rainfall showerhead is a plus. The gym is small but there is a California fitness in the Velocity mall next door on the 3rd floor. 35 to get a day pass here but bigger gym. Good food as well at the hotel restaurant. Good location and overall the place has a nice vibe. Will stay here again as the service is top notch which is the icing on the cake for this hotel.

Room Tip: Go with the Executive rooms for access to the executive areas
  • Stayed: March 2014, travelled on business
    • Location
    • Rooms
    • Service
2  Thank ChasethatDish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded 18 August 2014

Dear fali010,

Thank you for your encouraging review of Oasia Hotel Singapore.

We are elated that you found the hotel proximity to the train station highly convenient and that our room design as well as our Club offerings were to your liking. It is reassuring to note that our associates provided warm and attentive service - I am certain your kind compliments will motivate them greatly!

We are always on the lookout to team up with relevant partners to enhance the stay experience of our guests. You may like to know that California Fitness is one of them and we hope to bring you some good news during your next stay with us.

The Oasia team hopes to have another chance to be of service to you. Please feel free to email
me at teojooleng@fareast.com.sg if you require any assistance with your next booking.

Warm regards,


Teo Joo Leng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014 via mobile

First of all the most convenient thing about this hotel is it's accessibility to the amazing Singapore Mass Rapid Transit system being almost directly on top of the Novena Station. We used the trains daily enabling us to easily visit One Raffles Place (Stellar at 1-Altitude), Raffles City, The Mustafa Centre, Village Cinemas at Singapura Plaza, Orchard Road, Marina Bay Sands, Vivo City and Sentosa Island. We took multiple trips and spent less than $20 each over a 6 day stay at The Oasia. The SMRT is so user-friendly, extremely quick to get around on and there's a train every few minutes. It does cease at midnight however a taxi from Marina Bay Sands to return to The Oasia after midnight only cost us $11.00! So cheap compared to Australian standards.

Back to the actual hotel itself...
I was pleasantly surprised at how big the rooms are by Singapore standards. They are well laid out and very modern in design particularly the bathroom with rain shower and all glass paneling. The mirrors have the best lighting also!
Thankfully our lovely porter Nathan not only brought our bags up to the room for us but he also showed us how every mod-con in the room actually worked. He was very helpful and most courteous!

We had booked a Club Room with access to The Living Room at Level 22. Our room was on Level 23 and the views were spectacular. The Club Room staff were a delight particularly in the evenings during cocktail and canapé hours - they were happy to chat with us about our day and make recommendations on things to see & do in Singapore which I think makes the service seem far more personal and I congratulate Oasia on that. As a Manager in a Customer Service environment myself I must mention that of the four different hotels we stayed in over three weeks in South East Asia, the staff at The Oasia were the most friendly, polite and helpful - without the expectations of a tip!

Drinks in the Club Lounge certainly do flow freely which makes up for the in room "Mini Bar" or lack there of which is definitely not any kind of bar by my standard! The selection of "Healthy Beverages" are thoughtful but unfortunately not to everyone's taste. The Club Daiquiri's were lime flavored but the gentlemen at Club Level were more than happy to make a strawberry one especially for me which was so nice of them! The selection of red and white wines that were served (also complimentary) were very nice. The canapés were moorish! Simple yet very tasty with a nice drop of wine to go down with.

I thought breakfast served in The Living Room was delicious however quite simple which I think is better as the quality of the food tends to be higher. The eggs were always tasty however we asked for them. The only thing we found was that some of the buffet items like bacon, hash browns, spring rolls etc where not kept hot enough under their "warming lights".

The complimentary 2-pieces of laundry per day was a godsend especially as we were at the end of a three week holiday.

The Mercedes chauffeur who met us at the airport was also another lovely complimentary perk. There he was waiting for us with my name as we walked into the Arrivals area at Changi. As we got in late and checked into the hotel just after 9pm we ordered room service and the food arrived in good time, it was plentiful and quite tasty but you'd expect that when paying $74 for two meals.

Even though The Oasia was in the higher price range compared with the other hotels we had stayed in during our holiday, the service we received and all the little "extras" they offered made it all worthwhile. If you are paying the bill at the end of the day, you just have to make sure you that you do take them up on all those extras that are available to you!

Overall it was so nice to enjoy staying in a hotel that was a little bit more luxurious in a city that is reasonably expensive no matter where you stay.

We will most definitely be back.
Thank you to The Oasia team.
Warm regards, Miss Kylie and Mr Jason.

Stayed: August 2014, travelled as a couple
1  Thank Kylie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oasia_Hotel_SG, General Manager at Oasia Hotel Novena, Singapore by Far East Hospitality, responded to this reviewResponded 18 August 2014

Dear Miss Kylie and Mr Jason,

Thank you for your wonderful review of Oasia Hotel Singapore and we are delighted that you had an enjoyable five nights stay with us.

We are glad that you found our location highly convenient with direct access to the train station, which was highly conducive for you to tour around Singapore. We appreciate your recognition towards our associates especially to our Bellman, Nathan. It is always a pleasure to be remembered for making our guest stays an exceptional one. It is a joy to hear that you fancied the modern design of our rooms, the bathroom, and you take pleasure in our Club offerings.

We appreciate once again your kind endorsement of our hotel and the team at Oasia looks forward to be of service to you once again in the future. You may reach me at teojooleng@fareast.com.sg if you require any assistance in future.

Kind regards,


Teo Joo Leng
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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