It is very difficult to fault this hotel. We stayed here for 9 nights in early September and thoroughly enjoyed our stay.
The hotel is located just outside the Singapore City Centre providing a retreat from the busy city centre. The hotel is located on the attractive tree lined street Moulmein Road and very well located being a short 10 minute walk to the Novena MRT Station on the North/South Line with trains at approximately 3 minute intervals until 12 midnight and approximately 10 minutes travel to Orchard Road, MRT Interchange (Dhoby Ghaut) or the City Centre. Surrounding Novena Station are the Velocity, United Square and Square 2 Shopping Malls with a wide range of food choices and shops that are open till about 10 pm every night. The surrounding area appears to be up market apartments and a number of medical centres or hospitals. There is also a high frequency bus stop about 5 minutes walk from the hotel.
The exterior of the hotel is an attractive forest tree architectural facade and lights up at night. While our room was facing the main Moulmein Road, the lights turned off somewhere between 10pm and 11pm and the block out curtains meant we were not disturbed by outside lights. Some minor road noise could be heard inside but this was not at all disturbing.
The hotel is very clean and with modern furnishings. The hotel has a relaxed atmosphere and a high level of ambience. The hotel common areas feature 'forest' elements and indoor plants giving a relaxed and tropical feel to the hotel that is a blessing in an area dominated by the busy city.
We had a studio room which continued the modern furnishings and forest theme. The room had great natural light and felt roomy through the clever use of furnishings and layout. The king size bed was extremely comfortable and after a day of exploring the delights of Singapore was very welcoming upon our return to the hotel. The studio room feature basic cooking facilities, a fridge and ample storage space including wardrobe, safe and cupboards. The room included 3 chairs, a table and desk along with bed side tables. Tea facilities were provided, along with 2 x 1L bottled water (although it is safe to drink tap water). However no milk was provided.
The climate control was great and it was nice to enter an air conditioned room after being out in the hot humid environment all day. No noise from the air conditioning. The hotel also features wireless internet throughout which is fast and free. No iron was provided in the room although there was one in the adjacent common hallway cupboard.
The bathroom was clean and the rain shower very enjoyable. The bathroom is separated from the main living area by a frosted glass screen which at first appearances may not provide much privacy. However the frosting on the glass is more than enough to provide adequate privacy and even with the best imagination there is very little if anything you can see in the bathroom. The design maximises the use of light within the studio room.
The room featured a large TV facing the bed with satellite channels including documentaries, news and Australia Network (which allowed us to view the 2013 Federal Election results live). There was an alarm clock and stereo along with adapters to enable charging of your devices.
The room was serviced daily except Sunday which you are told about well in advance. The cleaning service is fault free, with fresh towels and refill of tea and bathroom amenities.
The hotel features a large lap pool which is very clean and enjoyable. The roof deck on the top floor also provide respite and good views of the surrounds.
There is also a laundry which is SD$5 a wash although we were presented with 1 token for a single wash. The use of the dryers are free.
The hotel has a common dining area with breakfast served daily. The breakfast is basic with a range of cut fruit, store bought pastries, toast and cereal. There is a cook who will make eggs however you like along with bacon and a daily special. We enjoyed pancakes on a number of morning along with egg, bacon and cheese sandwiches. The cook is very pleasant and friendly and remembers your preferences. For example he remembered we enjoyed pancakes so ensured he left enough to make us some each morning. He is also chatty and very helpful. A pleasant experience.
Lastly the hotel does have a 24 hour front desk. The staff also welcome you when you arrive and leave and are very helpful. They also present a smile and very approachable. They answer any questions and very accommodating.
The hotel has a late check out (12 noon) and you are able to store your bags for the day if you are departing later than the check out.
The only negatives I could come up with is that the design of the bathroom meant a drip could be heard for about 1 hour after use of the shower or basin, the inclusion of milk along with the tea in the room, and the coffee in the dining area could be improved as it tasted a little bitter. However I should note that I left these comments on the review sheet with the front staff who were very concerned and went to great lengths to understand my comments so that they could improve. Top marks for customer service and refreshing that a hotel takes any comment however minor so seriously.
Overall our experience with The Forest by Wangz was very pleasant and I'd highly recommend to others visiting Singapore. My mother who stayed somewhere a little cheaper was very jealous of our accommodation. We found it very relaxing and enjoyable to return to the hotel after a day wandering around Singapore. They even included a bottle of wine as a gift on our anniversary. It truly is a great venue as a retreat from the city and I'd have no hesitation to choose The Forest by Wangz again on my next visit. It is easy to see why this hotel is rated #1 on Trip Advisor in Singapore. A+
- Official Description (provided by the hotel):
- THE FOREST BY WANGZ is an exclusive 38-apartment boutique serviced residence offering flexible short term and monthly stays in the heart of Singapore. Ideal for the expatriate on project assignment or relocation, the residence is located just a short drive from the vibrant Orchard Road, the financial district and medical research hub at Novena.Offering comfortable, modern style accommodations including a separate open plan style living and dining area with a fully-equipped kitchenette, the residence also has excellent leisure facilities such as a fitness centre, an outdoor infinity-edge lap pool and a rooftop garden with spectacular cityscape views.Residents at THE FOREST BY WANGZ are pampered by a dedicated team providing attentive and discreet service as we invite all to stay inspired. ... more less
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- Also Known As:
- The Forest By Wangz Singapore