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Bay Hotel Singapore
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Reviews (958)
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All reviewssentosa islandvivo city mallfree mini barmount fabercruise centreharbour frontfrosted glassmrt stationuniversal studiosqueen bedrooms are smallreplenished dailywalking distanceupon checkrooftop barpublic transportbus stop
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573 - 578 of 958 reviews
Reviewed 19 May 2014

Hotel is close to and walkable distance from harbour front station.approx 35 mins taxi ride from airport.Time taken for registering guest and vacating room is awful. room size was small. shower and toilet are 2 different compartment but glass type. room and toilets were absolutely clean and no space to complain at all. restaurant was available in ground floor. breakfast was ample with varieties of Singaporean and continental. lunch and dinner dish quantity was lavish but didn't find very tasty.complimentary wifi available in room. Bedding is very soft and comfortable. TV channels had limited selection. shopping malls and fast food chain such as subways and KFC available in malls. Overall had a comfortable stay.

  • Stayed: October 2013, travelled solo
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Thank Ft A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2014

Extremely friendly helpful staff without overdoing it. Rooms comfortable, corner rooms best - bigger main room and much bigger bathroom. Complementary minibar. Reasonable rates, pool, small gym. Vivo City across the road for shopping, restaurants, MRT, monorail to Sentosa Island.

Room Tip: Rooms at the back have less traffic noise, front rooms better view, corner rooms bigger.
  • Stayed: February 2014, travelled on business
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Thank Brad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

Stayed in a deluxe room while on a business trip on April 27-30, 2014. Location-wise, the hotel is quite great. It is within walking distance from Vivo City Mall, an MRT station (HarbourFront), a mosque, and the Cruise Terminal ( so you can go to Sentosa Island and Batam Island easily). Checking in was a breeze. I requested a quiet room (thanks to Tripadvisor for the tip), so the staff provided me with a room on the 10th floor facing the mosque.

The room is small. No bathtub either. The TV only has no more than 20 channels (HBO, Cartoon Channel, Discovery, CNN, and some local channels). But I like the bed and the bedding (it's soft, big and comfortable), the shower (it has that raindrop showerhead with proper water pressure and hot water), the minibar (it's free and replenished daily, has beer, canned juices, bottled water and some chips), and the Wi-Fi (quite fast, easy to connect and has stable connection). And my room was indeed quiet as I could not hear the road noise.

I had breakfast three times in the hotel, and it was OK. It has the continental and asian breakfast menu. Food quality is OK, but I think they need to provide more variety in the menu. The staff is very helpful and provide good service.

What I like:
+ Location
+ Service from the staff
+ Comfortable Bed
+ Minibar (its free!)

What I don't like:
- Small room
- Price is relatively expensive
- Limited selection on TV channels

Room Tip: If you're a light sleeper, ask for a quiet room. To use the elevator, you need your hotel card. Take elevator/lift #3 to go down straight to the restaurant.
  • Stayed: April 2014, travelled on business
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Thank komedol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014 via mobile

This place is not getting the right reviews, maybe personal reasons, but I stayed there and gonna be as honest as possible for you to decide.
Location: it is just a cross the street of Sentosa gateway, the very attractive and famous place for fun and everything, all what you need is to walk less than 2 minutes to reach the monorail station taking you there from Vivo City, the view you can get there is great too, I asked to have "bay view room" and they told me "if I'm sensitive for noises then the room is not recommended" the noise they talk about is not from the hotel at all, it comes from the cars and trucks outside along with the monorail, I appreciate the honesty they show, normally bay view rooms are a big sell but yet they want their guests to feel comfortable. To get a taxi you will walk also for less than 2 konutes reaching a taxi stand. Generally speaking, it is a prime location, getting you closer to any place you want.
Room size and equipment: I took the smallest room they have and yet it was good for a couple, big beds and a space to walk around and a small desk to do whatever work you have. My room had a big flat screen tv, really good wifi, coffee set, bathroom and toilet, safety case, full travellers kit (tooth brush and paste, shaving razer... etc) towles for face, hand and body, hair dryer and slippers, what else do you need?
Food: I tried the breakfast once only, it was good enough but they need more options for food variety.
Room cleanliness: I set it on very good, they call you to ask if you need a room make up, but once it is done you get the feeling "hmmm it needs more" but I couldn't figure out what's missing :)
General points: check in and out were VERY EASY and fast, rexeptionists are very helpful anytime you need anything, you just need to be little patient on some of them as they speak English with accent, also one down point is the card they use, it is a great technology to save energy but no one explained it to me, as you need to scan your card in the elevator to access your floor, without it you cant reach there, also once you enter your room you will need to place the card in a system to activate the energy circulation, once you remove the card the current will shut down.
This is my personal experience, hotel gave me much more than what I expect, for a great price comparing to other places around.

Stayed: May 2014, travelled solo
4  Thank Foad J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 May 2014

even though the room was a bit on the small side it was more that antiquate the shower was warm and great and the bed was large and comfortable. the fast internet was included in the price as was the mini bar which was re-stocked daily. the hotel is located close to sentosa island and the m r t and access to a wonderful mall is just a short walk away.... will consider staying there again on my next visa run

Room Tip: choose the deluxe room at least the standard is like a broom closet
  • Stayed: April 2014, travelled as a couple
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Thank jiminpgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BayHotelSingapore, Front Office Manager at Bay Hotel Singapore, responded to this reviewResponded 26 August 2014

Thank you for taking precious time off to leave us a review. Thank you also for your kind words on the impeccable rooms . We are heartened that you have had a memorable stay.

We cannot wait to welcome you back.

Yours sincerely
Nigel Vsandh
Front Office Manager
Bay Hotel Singapore

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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