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“ok price, ok location.”

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Santa Grand Hotel Lai Chun Yuen
Ranked #143 of 312 Hotels in Singapore
Kuala Lumpur, Malaysia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“ok price, ok location.”
Reviewed 1 October 2012

room wasn't ready upon my arrival at 3pm. wonderful location, but avoid it if you're a light sleeper as the location can be a bit 'lively'. earplugs may do the trick.

if not having a window bothers you, then you may want to avoid this hotel as well as, not many of the rooms have windows.

otherwise, i have to say again, i love the location.

Room Tip: book way in advance and ask for a room with a window!
See more room tips
  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlvinMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 2 October 2012
Dear Valued Guest,

Thank you for your review. We are sorry to hear about your check-in was delayed and we have addressed the temporary problem of a shortage of staff during your stay. However, we are glad to know that you liked the convenience location and have enjoyed the ambience of the Chinatown.

The streets in Chinatown tend to be a little bustling at night, and whilst it reflects the ambience in Chinatown, it can be troubling for some travellers. Our practice is to offer our guest a change of room that is not facing the streets.

Besides Santa Grand Hotel Lai Chun Yuen, we do have other Santa Grand hotels in our chain, like Santa Grand Hotel Chinatown just a minute walk from Santa Grand Hotel Lai Chun Yuen, Santa Grand Hotel Bugis or Santa Grand Hotel East Coast to meet the diverse need of customers.

Once again, thank you for sharing your experience with us on TripAdvisor and we look forward to welcoming you again in the near future!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,143 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Sri Kembangan, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2012

the room a little small but clean ...
the color mostly used in room was red and with tiny dim light make the room romantic ..
there was a safety box ..
also i like decoration of the hotel and one amazing thing i noticed was using escalator inside the hotel !!
the hotel had free internet .. near Mrt and mcdonald nearby .

but u should be careful when u walk out of the bath room when the floor wet , u may slipping from stair ;)

Room Tip: the hotel had free internet .. near Mrt and mcdonald nearby .
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  • Stayed September 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shina_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 30 September 2012
Dear Valued Guest,

Thank you for your wonderful review. We are pleased to know that you have enjoyed your stay with us and also glad that you liked our Opera-style designed and free wifi-service.

Once again, thank you for sharing your experience with us on TripAdvisor and we look forward to welcoming you again in the near future!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Girona, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2012

My experience is that the hotel is very different from the typical hotel that you cand find anywhere, and only for that it's well worth. It's also cleen and the staff very helpful. Of course i would stay again. Finally, i have to say that it's location it's also perfect.

In the other hand, the breakfast was not as goos as the hotel, but it doesn't matter: you are in Singapore and you can eat everything everywhere

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Artur21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Managemen Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 30 September 2012
Dear Valued Guest,

Thank you for your compliments. We are delighted to know that you have enjoyed your stay with us and also glad that you liked the convenience location and our hotel concept.

Once again, thank you for sharing your experience with us on TripAdvisor and we look forward to welcoming you back anytime!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cologne, Germany
Level 6 Contributor
168 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 27 September 2012

This Santa Grand hotel has a perfect location in the middle of Chinatown within easy walking distance to the shopping area, food street, MRT stations and various temples – and all that for a great price!

The lobby design is stunning; they did a great job restoring the old Chinese Opera décor. Get a pricier room with a balcony, it really makes a difference! Rooms are clean, working AC, bathroom setup was fine in our room. Breakfast is nothing special, toast and jam and fruit, hot items did not look too yummy.

Be prepared: Yes, the rooms are tiny, you cannot walk around in it with two persons, I cannot recommend it for more than a couple of nights. In addition, the soundproofing is abysmal, the noise from the street is annoying, but bearable. Food street closes around 11pm and they clean up until around 12am, after that it’s quiet. I think, you have to accept this as the downside to being in the middle of Chinatown, but it means I would not recommend this hotel for light sleepers.

Otherwise, Santa Grand Hotel Lai Chun Yuen is the perfect budget option for a short stay, if you want to drink in the full Chinatown atmosphere!

Dinner tip: Follow South Bridge Rd to the Maxwell Food Centre (5 min walk), it’s a hawker center recommended by many locals!

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Trillian82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 1 October 2012
Dear Valued Guest,

Thank you for taking the time write us such a great review. We are glad to know that you have enjoyed your stay with us.

Besides Santa Grand Hotel Lai Chun Yuen, we do have other Santa Grand hotels in our chain, like Santa Grand Hotel Chinatown just a minute walk from Santa Grand Hotel Lai Chun Yuen, Santa Grand Hotel Bugis or Santa Grand Hotel East Coast to meet the diverse need of customers.

We really look forward to welcoming you again in the near future!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2012

Room was clean & tidy. Bed was thin and not very comfortable.
WC was almost unusable as sitting down knees were against the wash bowl.
Shower use-water gets all over the bathroom floor.
Bfast is appalling quality-why not provide small quantities but at least good quality-e.g. more fruit. Egg was yellow, the closest connection to egg, the taste was terrible.

You have such a convenient location a better focus on a few small points could make a big diference

Room Tip: Try to get larger rooms as average ones are a little small
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  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John_chellingworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 1 October 2012
Dear valued guest,

Thank you for your valuable feedback and noted the positive points about Santa Grand Hotel Lai Chun Yuen.

We recognize that the size of the toilet is a small and may be a bit inconvenient for some travellers like you which we are sorry to hear about. However, our practice is to offer our guest a change of room that has a more spacious toilet. We appreciate your feedback about the shower room, which we have investigated and have since rectified. As regards our breakfast, we take your feedback on your preference and make improvements. Thank you for bringing this to our management’s attention.

Once again, we appreciate your sharing the experience on TripAdvisor and look forward to welcoming you in the near future.

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 September 2012

When you entered the hotel you will see a bright red coloured deco of the hotel. Nice lobby and they provide free wifi at the lobby and the rooms. Connection of the Wifi is satisfactory. When you entered the room you will feel the room is too small. Not suitable to bring your family for this room. Literally not enough space to walk around the room and you may feel claustrophobic.

Breakfast is provided at Bar 25. Simple, nothing great about the breakfast spread. However location is very good right in the middle of Chinatown. Very near to the Chinatown MRT makes it very convenient to travel around.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kissfeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 25 September 2012
Dear Valued Guest,

Thank you for your review. We are extremely pleased to know that you have enjoyed your stay with us. We are also glad that you liked our opera-style designed and the convenience location.

Unfortunately, the hotel room is small, and to increase guest comfort, we would encourage guests to use the lobby and stage area which are very quiet and conducive, and full day complimentary coffee and tea and free wi-fi service.

Once again, thank you for sharing your experience with us on TripAdvisor. We look forward to welcoming you back anytime!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 September 2012

We booked this hotel online. Rooms were clean though compact. Fantastic service. Tea machine outside room is quite useful. The room cost include breakfast. Breakfast menu was also good though it had few options. The location was the best part. Close to metro, market, restaurants. Though for vegetarians it can be slightly difficult. We also had the bathroom problem as mentioned by other members but its not a major concern. In all its value for money as compared to other expensive options available in Singapore.

Stayed September 2012, travelled with friends
Helpful?
Thank Pradnesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 25 September 2012
Dear valued guest,

Thank you for your compliment and we are glad to know that you have enjoyed your stay with us. We definitely will share your positive feedback with our team.

Once again, thank you for sharing your experience with us on TripAdvisor. We look forward to welcoming you back anytime!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Santa Grand Hotel Lai Chun Yuen

Property: Santa Grand Hotel Lai Chun Yuen
Address: 25 Trengganu Street Santa Grand Hotel Lai Chun Yuen, Singapore 058476, Singapore
Region: Singapore > Singapore > Chinatown
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#23 Best Value Hotel in Singapore
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Santa Grand Hotel Lai Chun Yuen 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Located in the heart of Chinatown district, Santa Grand Hotel Lai Chun Yuen is located within proximity to the city centre, local metro station and less than 20 minutes drive away from the Marina Bay Sands Integrated Resort, Orchard Road and Universal Studio. Featuring tastefully decorated accommodation named as the Warrior, Scholar and Majesty rooms, refurbished from the Historical Opera Theatre, Lai Chun Yuen each has its own distinctive flavour individually unique to Santa Grand Hotel Lai Chun Yuen. The hotel's calm and peaceful concept of "Tranquillity amid the chaos" will immerse guest in an experience like no other. With a stage located at the second floor of the building, Santa Grand Hotel Lai Chun Yuen will stage live performances with the traditional Chinese orchestra and music as well as, an opera setting on display. Guests can feel free to experience the opera backdrop for an unforgettable stay at the hotel. As the hustle and bustle of Chinatown life is locked up away from them behind the closed hotel doors, guests will truly understand the true inner calm that lies within the four walls of Lai Chun Yuen. Santa Grand Hotel Lai Chun Yuen is primed to bring tradition, history and culture with a modern twist to guest who wishes to get away with the modern day rooms and have a unique experience like no other. ... more   less 
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Also Known As:
Santa Grand Hotel Lai Chun Yuen Singapore

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