Please take note of my feedback, there was 2 receptionist on duty during my stay there. Both were guys. I am very dissappointed with one of your receptionist and his name was "Ras.." ( didnt catch his full name). He was very rude in handling a customer. Not customer- oriented! I witnessed what happened between him and the other guest. The other guy with specs on was far way professional. He was the one who assist me during my stay there. I didnt catch his name too. I would like to thank him for the good customer service he has provided me during my stay!
Overall i love the hotel but its just that the room is a lil bit small. The hotel was pretty clean. I totally love the street foods eventhough im not used to it. Rating would be 4 out of 5. I highly recommend this hotel for budget travellers.
- Official Description (provided by the hotel):
- Located in the heart of Chinatown district, Santa Grand Hotel Lai Chun Yuen is located within proximity to the city centre, local metro station and less than 20 minutes drive away from the Marina Bay Sands Integrated Resort, Orchard Road and Universal Studio. Featuring tastefully decorated accommodation named as the Warrior, Scholar and Majesty rooms, refurbished from the Historical Opera Theatre, Lai Chun Yuen each has its own distinctive flavour individually unique to Santa Grand Hotel Lai Chun Yuen. The hotel's calm and peaceful concept of "Tranquillity amid the chaos" will immerse guest in an experience like no other. With a stage located at the second floor of the building, Santa Grand Hotel Lai Chun Yuen will stage live performances with the traditional Chinese orchestra and music as well as, an opera setting on display. Guests can feel free to experience the opera backdrop for an unforgettable stay at the hotel. As the hustle and bustle of Chinatown life is locked up away from them behind the closed hotel doors, guests will truly understand the true inner calm that lies within the four walls of Lai Chun Yuen. Santa Grand Hotel Lai Chun Yuen is primed to bring tradition, history and culture with a modern twist to guest who wishes to get away with the modern day rooms and have a unique experience like no other. ... more less
- Reservation Options:
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- Also Known As:
- Santa Grand Hotel Lai Chun Yuen Singapore