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“Good Location and Good Staff” 4 of 5 bubbles
Review of Santa Grand Hotel Lai Chun Yuen

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Santa Grand Hotel Lai Chun Yuen
Ranked #140 of 309 Hotels in Singapore
Bangkok, Thailand
1 review
“Good Location and Good Staff”
4 of 5 bubbles Reviewed 20 May 2014

This hotel is good location, very close MRT but room is small. You can walk to visit another popular attractions. There is food street in fornt of hotel, near Mexwell Foodcourt. Their staff is very nice and helpful.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Runma2403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 20 May 2014
Dear Runma2403,

Thank you for choosing Santa Grand Hotel Lai Chun Yuen! We are pleased to hear that you enjoyed the location of our hotel! Yes indeed, Maxwell Food Centre is just a short 3 minute walk away!

Thank you for sharing your experiences with us and we hope to welcome you back in the near future!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,123 reviews from our community

Traveller rating
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    338
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (275)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
1 review
5 of 5 bubbles Reviewed 18 May 2014

I love the services. The front officers and the bell/roomboy were nice. The room is very comfy.. not huge but enough for both of us. Not a classy hotel but its very unique cause if you got the room with balcony, you'll see chinatown foodcourt. Nice view!

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank deaclara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 19 May 2014
Dear deaclara,

Thank you for choosing Santa Grand Hotel Lai Chun Yuen! Our team appreciate your 5 star rating and this motivates us to work even harder to provide even better service to better suit our guest's needs. Yes indeed, Chinatown Food Street is just right outside our hotel and many guests like how lively it is!

We are happy to have hosted your stay and we look forward to welcoming you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phuket, Thailand
1 review
4 of 5 bubbles Reviewed 17 May 2014 via mobile

Room is really clean and tiday, but every night is so annoyed by outside because the hotel is right in front of China Town Food street.

Only 3-5 minute walk to MRT
Basically i'm satisfied with this hotel but only one problem is street's noise.

Stayed May 2014, travelled as a couple
Helpful?
Thank Kuntida14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 19 May 2014
Dear Kuntida14,

Warm greetings from Santa Grand Hotel Lai Chun Yuen! We are pleased to hear that you enjoyed the fact that the MRT was only a walking distance to our hotel! Yes indeed, Chinatown Food Street is right outside our hotel, and at times it can be very lively and full of celebration!

Thank you for choosing Santa Grand Hotel Lai Chun Yuen, and we look forward to welcoming you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

Located in the middle of China town near MRT , food strolls ,temple ,open market and maxwell market. Many choice of food behind of hotel ,amazing
but quite noisy from downstair. Room is ok but bathroom not separate for
taking shower so get soak all .

  • Stayed May 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Nina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 19 May 2014
Dear Nina T,

Thank you for writing us a great review on TripAdvisor! Yes indeed, there are many different eateries only a walking distance from Santa Grand Hotel Lai Chun Yuen!

We will share your concerns with our team and we hope to have the pleasure of welcoming you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Suva, Fiji
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 16 May 2014

We stayed at this hotel for two nights while in Singapore for a long weekend in March. The hotel is in a great location in Chinatown, only a five minute walk from the MRT and the main road where taxis are available. Also great access to Chinatown markets, restaurants etc. The room was very small and basic but fine for a couple of nights, despite the poor noise insulation. The worst thing was the poorly designed bathroom/shower area - if you take a shower the entire floor floods! Service was brusque but efficient, however having travelled to Singapore on a regular basis, there are better hotel options in this price range.

  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JakeandKelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 19 May 2014
Dear JakeandKelly,

Thank you for choosing Santa Grand Hotel Lai Chun Yuen. We are pleased to hear that you enjoyed the location of our hotel and the many places of interest in the vicinity! We will share your concerns with our team for immediate attention and we hope to have the opportunity of welcoming you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 11 May 2014

Well It starts with the room size..! its too small and so are the bathrooms, you can't stay with two medium size suitcases there easily. Hotel Location was well centrally connected and that is all good to mention. Till midnight you may find your room noisy as there is food street on the backside of hotel. Hotel staff is not so friendly and they will sure don't like you if you ask for an extra drinking water bottle...!! Not so good experience..!!

  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank 13A0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 12 May 2014
Dear 13A0001,

Thank you for bringing this matter to our management's attention. We are disappointed to know that we did not meet your expectations during your stay with us. We have reviewed the approach of our service crew towards our hotel guests and shall continue to strive for better customer service and relations through guidance and retraining.

We apologize for any inconvenience caused and we look forward to your continued patronage.

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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4 of 5 bubbles Reviewed 10 May 2014

I forgot my wallet at lobby and I found it at lost & found service in hotel. I really appreciate staff sevices. This hotel located in great location, easy to find and easy for traveling by MRT. The room quite small but I stay at hotel when I sleep only so the size of room is not a problem for me. If you would like to stay at hotel with value price for your money in chinatown, I recommend this hotel.

  • Stayed May 2014
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      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Peachzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santagrandhotels, Hotel Management Team at Santa Grand Hotel Lai Chun Yuen, responded to this review, 13 May 2014
Dear Peachzy,

Thank you for taking the time to write us a review on TripAdvisor! We are happy to hear that our team managed to retrieve your wallet and that it was returned to you. We are also pleased that you enjoyed the location of our hotel and that you had an overall enjoyable time with us.

Thank you for choosing Santa Grand Hotel Lai Chun Yuen and we look forward to welcoming you back again!

Regards,
Hotel Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Santa Grand Hotel Lai Chun Yuen

Property: Santa Grand Hotel Lai Chun Yuen
Address: 25 Trengganu Street Santa Grand Hotel Lai Chun Yuen, Singapore 058476, Singapore
Region: Singapore > Singapore > Chinatown
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #140 of 309 Hotels in Singapore
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Santa Grand Hotel Lai Chun Yuen 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Located in the heart of Chinatown district, Santa Grand Hotel Lai Chun Yuen is located within proximity to the city centre, local metro station and less than 20 minutes drive away from the Marina Bay Sands Integrated Resort, Orchard Road and Universal Studio. Featuring tastefully decorated accommodation named as the Warrior, Scholar and Majesty rooms, refurbished from the Historical Opera Theatre, Lai Chun Yuen each has its own distinctive flavour individually unique to Santa Grand Hotel Lai Chun Yuen. The hotel's calm and peaceful concept of "Tranquillity amid the chaos" will immerse guest in an experience like no other. With a stage located at the second floor of the building, Santa Grand Hotel Lai Chun Yuen will stage live performances with the traditional Chinese orchestra and music as well as, an opera setting on display. Guests can feel free to experience the opera backdrop for an unforgettable stay at the hotel. As the hustle and bustle of Chinatown life is locked up away from them behind the closed hotel doors, guests will truly understand the true inner calm that lies within the four walls of Lai Chun Yuen. Santa Grand Hotel Lai Chun Yuen is primed to bring tradition, history and culture with a modern twist to guest who wishes to get away with the modern day rooms and have a unique experience like no other. ... more   less 
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Also Known As:
Santa Grand Hotel Lai Chun Yuen Singapore

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