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“Claustrophobic hotel”

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Santa Grand Hotel Lai Chun Yuen
Ranked #159 of 317 Hotels in Singapore
Reviewed 14 August 2014

PROS: Excellent location right in the middle of Chinatown, just beside the newly-refurbished Food Street and walking distance to the nearest MRT station. Professional and friendly staff.

CONS: Too noisy at night due to the ktv bars in the area - the rooms are not sound proof. Very small rooms, there was barely enough space to move around - those with big luggage will find this challenging as there's practically no where to park your items. Bathroom is a bit of a downer: there's no separate shower area so toilet's always wet. No windows as well - it was clamped shut - so it feels claustrophobic.

  • Stayed: April 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank JGA_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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496 - 502 of 1,164 reviews

Reviewed 5 August 2014

First of all, the hotel is in a market street and just below our room, there were stalls which sell those toys which squeak when squeezed. Till late at night, we could hear the squeaking and the sound is very disturbing. We booked a Queen room with balcony, the room is very small and there is no place to move around.
The staff at the hotel are very unapproachable. No welcome, no hello, not even a smile. I would not want to come back to this hotel.

Room Tip: Choose a room in the food street side of the hotel. The noise is a little less.
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  • Stayed: June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Dinesh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2014

Very convenient because it's close to MRT and faced with food street (smith street). The hotel decorates in chinese style, it's all red! They provide some beverages like tea , instant coffee 24hrs. The room is quite small and too dim for us ( there are no windows). Can't wake up in the morning because of its darkness(I woke up around 10AM and thought it was 5AM) , can't read books properly as well.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
Thank Wiramon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

The Santa grande is a comfortable hotel. The rooms are quite small but for Singapore it is a reasonable deal. The soap was really nice and foamy, but there isn't a real partition in the shower. Also our bed was in a corner so it's not comfortable for two people.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Alex A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

Stayed overnight for a Singapore stopover. Arrived early evening and walked through the markets with our luggage to the front door, there is access from the back street but this was more fun. Atmosphere abounds in this property, yes the rooms were small and bathrooms cramped but we had a room with a balcony over 'eat street' and the markets and we loved it. The foyer and staff were lovely and welcoming. We probably wouldn't pick this hotel for a long stay but will be back for a couple of nights soon to soak up the Chinatown experience.

Room Tip: Corner room had space for 3 with bags but the bathroom was cramped.
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Review collected in partnership with this hotel
3  Thank The_Travelling_Ts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

It was a small hotel, no frills, but the location is in the heart of Chinatown. The MRT is just 5 minutes away. Service was ok. Good place to shop and taste local food.
Hotel has a unique decoration. It gets a bit noisy at night because of the bars in the neighbourhood. But, it gets quiet at around 11pm. Will go back again.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GLLK54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014

It is a fancy hotel which enrich with Chinese traditional ornament. The location is near China town MRT station and such, transportation is convenient. There is a new built food street right next to this hotel but it is also the most serious problem. Because the hotel is literally sound insulation, the music played by food street is nonstop and all day long, not kidding, all day long. (from 9am to 11:30 pm) Although we have report it to the staff of hotel and the volume did volume down, it still very noisy.

Room Tip: You'd better check your room is not on the food street side or you will be brainwashed by the Ch...
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank BryanChiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Grand Hotel Lai Chun Yuen

Address: 25 Trengganu Street | Chinatown, Singapore 058476, Singapore
Region: Singapore > Singapore > Chinatown
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #159 of 317 Hotels in Singapore
Price Range: £53 - £83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santa Grand Hotel Lai Chun Yuen 3*
Number of rooms: 80
Official Description (provided by the hotel):
Located in the heart of Chinatown district, Santa Grand Hotel Lai Chun Yuen is located within proximity to the city centre, local metro station and less than 20 minutes drive away from the Marina Bay Sands Integrated Resort, Orchard Road and Universal Studio. Featuring tastefully decorated accommodation named as the Warrior, Scholar and Majesty rooms, refurbished from the Historical Opera Theatre, Lai Chun Yuen each has its own distinctive flavour individually unique to Santa Grand Hotel Lai Chun Yuen. The hotel's calm and peaceful concept of "Tranquillity amid the chaos" will immerse guest in an experience like no other. With a stage located at the second floor of the building, Santa Grand Hotel Lai Chun Yuen will stage live performances with the traditional Chinese orchestra and music as well as, an opera setting on display. Guests can feel free to experience the opera backdrop for an unforgettable stay at the hotel. As the hustle and bustle of Chinatown life is locked up away from them behind the closed hotel doors, guests will truly understand the true inner calm that lies within the four walls of Lai Chun Yuen. Santa Grand Hotel Lai Chun Yuen is primed to bring tradition, history and culture with a modern twist to guest who wishes to get away with the modern day rooms and have a unique experience like no other. ... more   less 
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Also Known As:
Santa Grand Hotel Lai Chun Yuen Singapore

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