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Rendezvous Hotel Singapore by Far East Hospitality
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Reviews (3,456)
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368
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1,442
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368
102
42
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2,362 - 2,367 of 3,456 reviews
Reviewed 5 May 2014

I have stayed at this hotel several times. The rooms are clean and the staff are very professional and very helpful. I have found rooms do vary, some rooms are very spacious but some are quite small. I have also stayed in one room that was very noisy - this was on club floor immediately next to club room.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian W, Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 12 May 2014

Dear Chris P,

Thank you for your loyalty. Our rooms vary indeed slightly in size depending on their location on each corridor. I hope you will continue to book Club Rendezvous with all its benefits, and we will update your profile to ensure you are no assigned a room next to the Club Lounge again. Feel free to reach out to me directly once you made your next reservation, so I can personally ensure your fullest satisfaction.

Warmest regards,

Christian Wolny
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

만약 오차드에 머물고 싶으시다면 저는 이 곳 보다는 좀 더 오차드 쪽으로 올라가서 서머셋쪽에서 머무시던가 또는 건너 편에 칼튼호텔을 추천합니다.

이곳은 시설이 오래되었으며 그닥 인상적이지 않은 조식(물론 조식은 대동소이하며 지불하는 금액에 따라 달라지겠지만..) 그리고 제가 경험한 최악의 room made service때문에 추천하고 싶지 않습니다.

1.위치.
공항에서 rush hour를 제외 하면 20~30분이면 충분합니다.
어차피 싱가포르의 대부분의 호텔이 이 정도이니 그리 중요한 선택 요소는 아닌 듯.

2.Check In / Out
훌륭합니다. 다른 것은 몰라도 front desk의 service 수준 만큼은 10점 만점에 10점입니다.
특히, check out 후에 luggage pick up 전에 간단한 샤워를 할 수 있게 해준 비려는 무척 인상적이었습니다.

3.식당
조식은 그냥 그렇습니다. 특별 하지도 수준 이하이지도 않은 평험한 그 자체.
하지만 야외에 있는..(이름이 기억 안남) bar에서 즐겼던 저녁(락사)은 직원 덕분에 훌륭했습니다.

4.룸 컨디션
오래 되서 그런지 방에서 곰팡이 냄새가 심합니다.
제 방이 deluxe이어서 그런건지 다른 방도 같은 condition인지 모르겠지만, 곰팡이 냄새는 최고 입니다.
더불어, made service는 제가 경험한 어떤 호텔보다도 최악입니다.
먼저, 둘째날 퇴근 후 호텔에 돌와 왔을때 침구 위에 뒤었던 제 반팔셔츠는 아침과 동일하게 침대의 왼편 테이블에 아무렇게나 던져져 있었습니다.
또한 사용했던 컵은 세척을 했는지 않했는지도 모를 정도로 입술 자국이 눌린것이 보였습니다.
그리고 전화기 옆에는 그 흔한 펜과 메모지도 없을 정도니 room condition은 최악이었습니다.

5.화장식 및 욕실
평험합니다. 하지만, 욕실 거울 오픈편의 light은 문제가 있는지 power on /off를 반복하네요..

6. overall
만약 직원들의 친절함이 없었다면 특히 frontdesk 이 호텔은 별1개도 아까운 호텔이었을 겁니다.
하지만, 직원들의 친절함으로 2개로 만족하려 합니다.

Room Tip: check in 할때 room key를 1개 더 요구하세요. 부재중에도 에어컨을 작동시켜야 곰팡이 냄새가 덜 할 듯 합니다. (참고로 저는 5층에서 숙박했습니다.)
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LloydYWKI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yan Leng K, General Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 12 May 2014

Dear fhdlem,

Thank you for taking your valuable time to write this review to provide us with valuable feedback.

We are glad you have found our location and front office service good during your stay. With regards to your feedback on the housekeeping service, we will make sure we make improvements to it and will be ready for you for your next stay with us.

Thank you for choosing to stay with us.

Yours sincerely,
Yan Leng

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

It is a pleasure experience staying in Rendezvous Hotel. The staff, hotel room, restaurant make it an lovely and enjoyable weekend to stay in. I would strongly recommend my friends to spent the weekend, holidays in this hotel.I would continue to return to this hotel too. Thumbs up and 10 star rating for it. Good job to all staffs.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alangiggrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian W, Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 11 May 2014

Dear Alangigrock,

Thank you for your kind words, and I am truly happy that we managed to impress you. Thank you for helping us spread the word, and we look forward to welcoming you and your friends in the near future.

Warmest regards,

Christian Wolny
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

When we arrived at the hotel around 4PM, our room was not yet ready. So, the hotel gave us complementary drinks at the bar while we waited (about 15 minutes). And although we paid for a room that was suppose to be for the 3rd or 4th floor, it was nice of the staff to give us a room on the 7th floor.

Located within a 5 minute walk to the Dhoby Ghaut MRT station (which has 3 MTR lines). And above the Dhoby Ghart MRT station is Plaza Singapura which provides many choices to shop (including Cold Storage supermarket) and eat (i.e. Starbucks, Tim Ho Wan (dim sum), NamNam Noodle Bar (Vietnamese)). If its raining or you just want to get out of the heat, the Cathey Cineplex is only a 3 minute walk from the hotel.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian W, Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 11 May 2014

Dear Steve M,

Thank you for your review. I am glad to see how our staff has reacted to the regrettable fact that we did not have your room ready even at 4pm. My sincere apologies for that, and thank you for rating us nonetheless "excellent". We look forward to welcoming you back sometime soon, and in the meantime I remain with warmest regards,

Christian Wolny
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 May 2014

Hotel is centrally locally near an MRT station, with lots of restaurants and alike in the area. Hotel room is quite nicely designed. I stayed here for 3 nights during a recent business trip and had a pleasant stay there. Thought I won't consider this hotel to be the most affordable one in the area, I would still recommend it. However, I tried the buffet on the first floor but it was not as good as what other people have claimed. To be honest, it's actually quite disappointing in terms of its services and food quality.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Antony_Yiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christian W, Manager at Rendezvous Hotel Singapore by Far East Hospitality, responded to this reviewResponded 6 May 2014

Dear Antony_Yiu,

Thank you for your review, especially for your feedback on our breakfast buffet at Straits Cafe, which I am now reviewing in more detail, together with our F&B Manager and his team. I would be happy to hear from you again after your next visit, to see how we are improving in your eyes.

Warmest regards,

Christian Wolny
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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